Showing 101-110 of 146 clinics
Basildon PDSA Pet Hospital, also known as The Coco Markus Centre, is a well-regarded veterinary facility located in Basildon. It stands out with a strong Google Maps rating of 4.6 stars from a substantial 1,175 reviews, indicating a high level of satisfaction among a large clientele. This rating suggests that the clinic consistently delivers quality care and services to pet owners in the area. The facility also functions as a Veterinary Nurse Training facility, which highlights its commitment to education and excellence in veterinary care. A notable aspect of the clinic is its transparent communication regarding procedures and pricing, as evidenced by a review detailing a clear explanation of a dog's treatment process and associated costs. Customer reviews are overwhelmingly positive, with many clients praising the professionalism and friendliness of the staff. For instance, one reviewer expressed gratitude for the life-saving care provided to their dog, while another commended the team for helping their cat return to good health. The staff's prompt response to emergencies, such as a dog needing stitches, further emphasizes their dedication to pet welfare. However, one negative review highlighted an issue with refund policies and management interaction, suggesting there might be room for improvement in customer service under certain circumstances. Despite this, the predominantly positive feedback and high overall rating indicate that Basildon PDSA Pet Hospital is a reliable and trusted choice for pet owners seeking veterinary care in the Basildon area.
Basildon PDSA Pet Hospital, also known as The Coco Markus Centre, is a well-regarded veterinary facility located in Basildon. It stands out with a strong Google Maps rating of 4.6 stars from a substantial 1,175 reviews, indicating a high level of satisfaction among a large clientele. This rating suggests that the clinic consistently delivers quality care and services to pet owners in the area. The facility also functions as a Veterinary Nurse Training facility, which highlights its commitment to education and excellence in veterinary care. A notable aspect of the clinic is its transparent communication regarding procedures and pricing, as evidenced by a review detailing a clear explanation of a dog's treatment process and associated costs. Customer reviews are overwhelmingly positive, with many clients praising the professionalism and friendliness of the staff. For instance, one reviewer expressed gratitude for the life-saving care provided to their dog, while another commended the team for helping their cat return to good health. The staff's prompt response to emergencies, such as a dog needing stitches, further emphasizes their dedication to pet welfare. However, one negative review highlighted an issue with refund policies and management interaction, suggesting there might be room for improvement in customer service under certain circumstances. Despite this, the predominantly positive feedback and high overall rating indicate that Basildon PDSA Pet Hospital is a reliable and trusted choice for pet owners seeking veterinary care in the Basildon area.
Clarendon Equine Clinic Ltd, located in Chelmsford, offers specialized emergency veterinary services with extended hours, catering primarily to equine needs. The clinic has a commendable Google Maps rating of 4.6 stars based on 58 reviews, reflecting a generally positive perception among its clientele. This rating signifies a high level of customer satisfaction, though the relatively smaller number of reviews suggests a more careful consideration of individual feedback. The majority of written reviews praise the clinic for its exceptional service and knowledgeable staff. For instance, Lisa S Wartnaby recently highlighted the clinic's outstanding customer and patient care, awarding it a full five stars. Similarly, Linda Burke expressed her willingness to travel for the clinic's consistent quality service, particularly for her rescue dogs. However, not all experiences have been positive. A notable dissenting voice comes from Kellie Ward, who rated the clinic one star, citing unsatisfactory experiences with the office staff and a concerning incident involving her pony. Ward's review suggests a decline in service quality since a change in ownership, which she claims affected the clinic's responsiveness and professionalism. Despite this, other reviews remain overwhelmingly positive, such as Susan Frostick's endorsement of the clinic's safe and informative service, particularly during pet collection and return processes. Overall, while Clarendon Equine Clinic maintains a strong reputation for its veterinary services, potential clients might consider the mixed feedback to ensure their expectations align with the clinic's service standards. Pricing details are not explicitly available, so prospective clients should inquire directly for more information.
Clarendon Equine Clinic Ltd, located in Chelmsford, offers specialized emergency veterinary services with extended hours, catering primarily to equine needs. The clinic has a commendable Google Maps rating of 4.6 stars based on 58 reviews, reflecting a generally positive perception among its clientele. This rating signifies a high level of customer satisfaction, though the relatively smaller number of reviews suggests a more careful consideration of individual feedback. The majority of written reviews praise the clinic for its exceptional service and knowledgeable staff. For instance, Lisa S Wartnaby recently highlighted the clinic's outstanding customer and patient care, awarding it a full five stars. Similarly, Linda Burke expressed her willingness to travel for the clinic's consistent quality service, particularly for her rescue dogs. However, not all experiences have been positive. A notable dissenting voice comes from Kellie Ward, who rated the clinic one star, citing unsatisfactory experiences with the office staff and a concerning incident involving her pony. Ward's review suggests a decline in service quality since a change in ownership, which she claims affected the clinic's responsiveness and professionalism. Despite this, other reviews remain overwhelmingly positive, such as Susan Frostick's endorsement of the clinic's safe and informative service, particularly during pet collection and return processes. Overall, while Clarendon Equine Clinic maintains a strong reputation for its veterinary services, potential clients might consider the mixed feedback to ensure their expectations align with the clinic's service standards. Pricing details are not explicitly available, so prospective clients should inquire directly for more information.
RSPCA Essex Mid & North Branch, located in Colchester, is a well-regarded establishment dedicated to animal welfare. With a Google Maps rating of 4.4 stars from 162 reviews, the clinic is generally well-received by its clientele. This robust dataset indicates a solid reputation, particularly given the number of reviews. The clinic is praised for its friendly and caring staff, as highlighted in a recent 5-star review by Barbara Reynolds, who appreciated the calming effect the staff had on her nervous dog. Another review by Kirsty Chandler emphasizes the clinic's dedication to animals and notes its competitive pricing compared to local and high street vets, with profits supporting charitable causes. Sian West echoes this sentiment, appreciating the clinic's affordability and the helpfulness of the staff when collecting medication for her niece’s dog. However, not all experiences are without issues. A 3-star review by Miss C describes a communication mishap regarding identifying a reptile, which led to a delay in receiving assistance. This feedback, while not overly negative, suggests potential areas for improvement in managing customer inquiries. The clinic also participates in programs like kitten neutering and spaying, as shared by Nataliya B, who was impressed by the staff's patience and the comprehensive aftercare provided. Overall, the RSPCA Essex Mid & North Branch is recognized for its compassionate service and commitment to animal welfare, making it a valuable resource for pet owners in Colchester. Its combination of caring staff, reasonable pricing, and charitable contributions make it a commendable choice for animal care.
RSPCA Essex Mid & North Branch, located in Colchester, is a well-regarded establishment dedicated to animal welfare. With a Google Maps rating of 4.4 stars from 162 reviews, the clinic is generally well-received by its clientele. This robust dataset indicates a solid reputation, particularly given the number of reviews. The clinic is praised for its friendly and caring staff, as highlighted in a recent 5-star review by Barbara Reynolds, who appreciated the calming effect the staff had on her nervous dog. Another review by Kirsty Chandler emphasizes the clinic's dedication to animals and notes its competitive pricing compared to local and high street vets, with profits supporting charitable causes. Sian West echoes this sentiment, appreciating the clinic's affordability and the helpfulness of the staff when collecting medication for her niece’s dog. However, not all experiences are without issues. A 3-star review by Miss C describes a communication mishap regarding identifying a reptile, which led to a delay in receiving assistance. This feedback, while not overly negative, suggests potential areas for improvement in managing customer inquiries. The clinic also participates in programs like kitten neutering and spaying, as shared by Nataliya B, who was impressed by the staff's patience and the comprehensive aftercare provided. Overall, the RSPCA Essex Mid & North Branch is recognized for its compassionate service and commitment to animal welfare, making it a valuable resource for pet owners in Colchester. Its combination of caring staff, reasonable pricing, and charitable contributions make it a commendable choice for animal care.
Fuller Equine Ltd, located in Braintree, is a highly regarded veterinary clinic specializing in equine care. With a near-perfect Google Maps rating of 4.9 stars based on 33 reviews, the clinic is well-regarded in the local community. The reviews highlight the exceptional service and expertise provided by the team, particularly mentioning key staff members like Alex, Kirsty, and Magda, who are praised for their professionalism, knowledge, and compassion. Customers consistently note the clinic's dedication to excellent communication and support, emphasizing the friendly and approachable nature of the entire staff. The reviews illustrate a practice that goes above and beyond for their clients, from routine procedures to more emotionally challenging situations such as organizing aftercare for deceased animals. This level of care is reflected in the personalized follow-up actions mentioned in the reviews, such as sending condolence cards. The family-based nature of the practice contributes to a warm and supportive atmosphere, making clients feel well cared for. This is further supported by their responsiveness and ability to provide comprehensive advice, ensuring horse owners feel confident and secure in the care their animals receive. Although specific pricing details are not available, the overwhelmingly positive reviews suggest that the clinic provides excellent value for high-quality veterinary services. Overall, Fuller Equine Ltd stands out as a reliable and compassionate choice for equine veterinary care in the Braintree area.
Fuller Equine Ltd, located in Braintree, is a highly regarded veterinary clinic specializing in equine care. With a near-perfect Google Maps rating of 4.9 stars based on 33 reviews, the clinic is well-regarded in the local community. The reviews highlight the exceptional service and expertise provided by the team, particularly mentioning key staff members like Alex, Kirsty, and Magda, who are praised for their professionalism, knowledge, and compassion. Customers consistently note the clinic's dedication to excellent communication and support, emphasizing the friendly and approachable nature of the entire staff. The reviews illustrate a practice that goes above and beyond for their clients, from routine procedures to more emotionally challenging situations such as organizing aftercare for deceased animals. This level of care is reflected in the personalized follow-up actions mentioned in the reviews, such as sending condolence cards. The family-based nature of the practice contributes to a warm and supportive atmosphere, making clients feel well cared for. This is further supported by their responsiveness and ability to provide comprehensive advice, ensuring horse owners feel confident and secure in the care their animals receive. Although specific pricing details are not available, the overwhelmingly positive reviews suggest that the clinic provides excellent value for high-quality veterinary services. Overall, Fuller Equine Ltd stands out as a reliable and compassionate choice for equine veterinary care in the Braintree area.
RSPCA Essex Mid & North Branch, located in Chelmsford, appears to be a well-regarded veterinary clinic based on a Google Maps rating of 4.5 stars from 94 reviews. This score suggests a generally positive reception among clients, though slightly below the ideal threshold of excellence. The clinic is recognized for its compassionate and dedicated staff, as highlighted in multiple reviews. One recent review by Ray Jump commends the staff for their excellent care during an operation, while Miss Maxwell appreciates the clinic's compassion during difficult times, both awarding 5 stars. Sally James also emphasizes the exceptional dedication of the veterinary team, highlighting their organization and genuine care for animals, suggesting a well-run facility. However, there is a notable outlier with a 1-star review from M N, who criticizes the clinic for poor accessibility and customer service, mentioning difficulties in communication and perceptions of staff attitude. This contrasting perspective indicates that while many clients have positive experiences, there might be inconsistencies in the service provided. Paul Howard’s review from seven years ago praises the adoption process and the staff’s knowledge and care, reflecting long-standing satisfaction with their services. Overall, RSPCA Essex Mid & North Branch seems to be a clinic that many clients trust for compassionate care, despite some criticisms regarding availability and staff interaction. Prospective clients might consider these factors and the clinic's role as a charitable organization when choosing a veterinary service.
RSPCA Essex Mid & North Branch, located in Chelmsford, appears to be a well-regarded veterinary clinic based on a Google Maps rating of 4.5 stars from 94 reviews. This score suggests a generally positive reception among clients, though slightly below the ideal threshold of excellence. The clinic is recognized for its compassionate and dedicated staff, as highlighted in multiple reviews. One recent review by Ray Jump commends the staff for their excellent care during an operation, while Miss Maxwell appreciates the clinic's compassion during difficult times, both awarding 5 stars. Sally James also emphasizes the exceptional dedication of the veterinary team, highlighting their organization and genuine care for animals, suggesting a well-run facility. However, there is a notable outlier with a 1-star review from M N, who criticizes the clinic for poor accessibility and customer service, mentioning difficulties in communication and perceptions of staff attitude. This contrasting perspective indicates that while many clients have positive experiences, there might be inconsistencies in the service provided. Paul Howard’s review from seven years ago praises the adoption process and the staff’s knowledge and care, reflecting long-standing satisfaction with their services. Overall, RSPCA Essex Mid & North Branch seems to be a clinic that many clients trust for compassionate care, despite some criticisms regarding availability and staff interaction. Prospective clients might consider these factors and the clinic's role as a charitable organization when choosing a veterinary service.
Mercer & Hughes Ltd
Great Dunmow
Mercer & Hughes Ltd, located in Great Dunmow, Essex, stands out as a veterinary clinic offering specialized services, including a veterinary nurse training facility and emergency veterinary services. The clinic has a commendable Google Maps rating of 4.5 stars based on 89 reviews, indicating a generally positive reception from clients. The reviews are mixed but predominantly positive, with several clients praising the compassionate and caring nature of the staff. Jacqueline Brown and Jan Kidman, for example, express gratitude for the support and kindness shown during difficult times with their pets. Both reviewers highlight the empathetic approach of the staff, particularly during end-of-life care, underscoring the clinic’s dedication to animal welfare. C Perrin also commends the clinic for its sensitive handling of a painful situation and appreciates the financial flexibility offered during a stressful period. On the other hand, Anita Pryke’s review reflects a less favorable experience, citing a shift in focus towards financial gain rather than animal care. This feedback suggests a potential area for improvement in client relations and transparency regarding costs. Similarly, Janis Allen mentions the high cost of services, although she acknowledges the overall quality of care provided. Overall, while there are some concerns about pricing, the general sentiment towards Mercer & Hughes is positive, particularly regarding the compassionate care provided by their team. The clinic’s reputation is bolstered by numerous positive testimonials, which suggest a strong commitment to both pet and client satisfaction.
Mercer & Hughes Ltd, located in Great Dunmow, Essex, stands out as a veterinary clinic offering specialized services, including a veterinary nurse training facility and emergency veterinary services. The clinic has a commendable Google Maps rating of 4.5 stars based on 89 reviews, indicating a generally positive reception from clients. The reviews are mixed but predominantly positive, with several clients praising the compassionate and caring nature of the staff. Jacqueline Brown and Jan Kidman, for example, express gratitude for the support and kindness shown during difficult times with their pets. Both reviewers highlight the empathetic approach of the staff, particularly during end-of-life care, underscoring the clinic’s dedication to animal welfare. C Perrin also commends the clinic for its sensitive handling of a painful situation and appreciates the financial flexibility offered during a stressful period. On the other hand, Anita Pryke’s review reflects a less favorable experience, citing a shift in focus towards financial gain rather than animal care. This feedback suggests a potential area for improvement in client relations and transparency regarding costs. Similarly, Janis Allen mentions the high cost of services, although she acknowledges the overall quality of care provided. Overall, while there are some concerns about pricing, the general sentiment towards Mercer & Hughes is positive, particularly regarding the compassionate care provided by their team. The clinic’s reputation is bolstered by numerous positive testimonials, which suggest a strong commitment to both pet and client satisfaction.
Westpoint Farm Vets in Chelmsford is a highly regarded veterinary clinic specializing in emergency services available around the clock. The clinic enjoys a perfect 5-star rating based on 14 reviews, indicating consistent customer satisfaction and a strong reputation for quality care. The feedback highlights the friendly and professional demeanor of the staff, who are noted for their helpfulness and expertise. Reviewers commend the clinic for its exceptional service, with many expressing appreciation for the knowledgeable advice and supportive environment provided by the team. Nick Harvey and Jon Neill both emphasize the valuable guidance offered by the clinic, with Jon Neill particularly impressed by the level of service, wishing he could rate them even higher than five stars. Tír na nóg Mcmanus and Sarah Finch highlight the warm and welcoming nature of the staff, underscoring the personal touch that distinguishes Westpoint Farm Vets from others. Peter Furlong's review, although older, continues to align with the recent feedback, praising the clinic for its professionalism and recommending its services. While the number of reviews is relatively modest, the uniformity in positive experiences depicted suggests a consistently high standard of care. Overall, Westpoint Farm Vets stands out as a reliable and well-regarded choice for veterinary services in Chelmsford, particularly for those requiring emergency care. The clinic's emphasis on client satisfaction and animal well-being is evident through the glowing testimonials of its clientele.
Westpoint Farm Vets in Chelmsford is a highly regarded veterinary clinic specializing in emergency services available around the clock. The clinic enjoys a perfect 5-star rating based on 14 reviews, indicating consistent customer satisfaction and a strong reputation for quality care. The feedback highlights the friendly and professional demeanor of the staff, who are noted for their helpfulness and expertise. Reviewers commend the clinic for its exceptional service, with many expressing appreciation for the knowledgeable advice and supportive environment provided by the team. Nick Harvey and Jon Neill both emphasize the valuable guidance offered by the clinic, with Jon Neill particularly impressed by the level of service, wishing he could rate them even higher than five stars. Tír na nóg Mcmanus and Sarah Finch highlight the warm and welcoming nature of the staff, underscoring the personal touch that distinguishes Westpoint Farm Vets from others. Peter Furlong's review, although older, continues to align with the recent feedback, praising the clinic for its professionalism and recommending its services. While the number of reviews is relatively modest, the uniformity in positive experiences depicted suggests a consistently high standard of care. Overall, Westpoint Farm Vets stands out as a reliable and well-regarded choice for veterinary services in Chelmsford, particularly for those requiring emergency care. The clinic's emphasis on client satisfaction and animal well-being is evident through the glowing testimonials of its clientele.
Vets4Pets Harlow
Harlow
Vets4Pets Harlow, located in Harlow, Essex, offers a range of veterinary services, including being a training facility for veterinary nurses and providing emergency veterinary services with extended hours. The clinic has garnered a 4.3-star rating based on 332 reviews on Google, indicating generally positive feedback from clients, although a closer look at recent written reviews reveals a more nuanced picture. Of the five reviews available, four express dissatisfaction, primarily highlighting issues with customer service and administrative errors. One reviewer mentioned a rude receptionist and a lack of communication, resulting in a poor experience. Another critic pointed out a decline in service quality over the years, citing unresolved administrative issues like medication and vaccination notifications. Additionally, concerns were raised about the clinic's focus on profit over patient care, with one reviewer reporting unnecessary and costly treatments, and another mentioning inconsistent veterinary advice. Conversely, a five-star review praised the exceptional service provided by a staff member named Alex and a veterinarian named Nichola, emphasizing their honest and empathetic approach to treatment options. The mixed reviews suggest that while some clients have positive interactions with particular staff members, others have faced issues that overshadow their experiences. Vets4Pets Harlow's rating of 4.3 stars, supported by a significant number of reviews, suggests overall competence, but potential clients may want to consider these varied experiences when choosing their veterinary care provider. Pricing details are not transparently available from the information provided.
Vets4Pets Harlow, located in Harlow, Essex, offers a range of veterinary services, including being a training facility for veterinary nurses and providing emergency veterinary services with extended hours. The clinic has garnered a 4.3-star rating based on 332 reviews on Google, indicating generally positive feedback from clients, although a closer look at recent written reviews reveals a more nuanced picture. Of the five reviews available, four express dissatisfaction, primarily highlighting issues with customer service and administrative errors. One reviewer mentioned a rude receptionist and a lack of communication, resulting in a poor experience. Another critic pointed out a decline in service quality over the years, citing unresolved administrative issues like medication and vaccination notifications. Additionally, concerns were raised about the clinic's focus on profit over patient care, with one reviewer reporting unnecessary and costly treatments, and another mentioning inconsistent veterinary advice. Conversely, a five-star review praised the exceptional service provided by a staff member named Alex and a veterinarian named Nichola, emphasizing their honest and empathetic approach to treatment options. The mixed reviews suggest that while some clients have positive interactions with particular staff members, others have faced issues that overshadow their experiences. Vets4Pets Harlow's rating of 4.3 stars, supported by a significant number of reviews, suggests overall competence, but potential clients may want to consider these varied experiences when choosing their veterinary care provider. Pricing details are not transparently available from the information provided.
South Beech Veterinary Surgery, located in Wickford, is a well-regarded clinic with a solid reputation for providing comprehensive veterinary services, including emergency care. The clinic boasts an impressive rating of 4.6 stars based on 157 reviews, indicating strong overall customer satisfaction. Customer experiences at South Beech Veterinary Surgery are mixed. On the positive side, many clients praise the clinic for its excellent care and professionalism. For instance, Carol Carroll commended the clinic for the thorough and compassionate treatment her spaniel received during a neutering and hernia repair procedure. Likewise, Hannah expressed gratitude for the attentive care provided to her dog, highlighting the friendly and supportive staff. Rebecca Stiff also shared a positive experience, noting the clinic's prompt response and effective handling of her anxious cat, which left her very satisfied with the level of care provided. Conversely, some clients have expressed dissatisfaction, primarily concerning pricing and specific veterinary decisions. Steve Foote criticized the clinic for its high charges for annual boosters, noting a significant price difference compared to other local vets. Francesca Yates reported a negative experience where a veterinary decision led to her puppy requiring a second operation, resulting in additional costs and distress. Pricing transparency is a concern among some clients, as highlighted in the reviews. While some reviews reflect excellent service and care, potential clients may want to consider these varied experiences when choosing South Beech Veterinary Surgery. Overall, the clinic's high rating suggests that many clients have had positive interactions, but it is also important to weigh individual reviews and personal needs when evaluating a veterinary service.
South Beech Veterinary Surgery, located in Wickford, is a well-regarded clinic with a solid reputation for providing comprehensive veterinary services, including emergency care. The clinic boasts an impressive rating of 4.6 stars based on 157 reviews, indicating strong overall customer satisfaction. Customer experiences at South Beech Veterinary Surgery are mixed. On the positive side, many clients praise the clinic for its excellent care and professionalism. For instance, Carol Carroll commended the clinic for the thorough and compassionate treatment her spaniel received during a neutering and hernia repair procedure. Likewise, Hannah expressed gratitude for the attentive care provided to her dog, highlighting the friendly and supportive staff. Rebecca Stiff also shared a positive experience, noting the clinic's prompt response and effective handling of her anxious cat, which left her very satisfied with the level of care provided. Conversely, some clients have expressed dissatisfaction, primarily concerning pricing and specific veterinary decisions. Steve Foote criticized the clinic for its high charges for annual boosters, noting a significant price difference compared to other local vets. Francesca Yates reported a negative experience where a veterinary decision led to her puppy requiring a second operation, resulting in additional costs and distress. Pricing transparency is a concern among some clients, as highlighted in the reviews. While some reviews reflect excellent service and care, potential clients may want to consider these varied experiences when choosing South Beech Veterinary Surgery. Overall, the clinic's high rating suggests that many clients have had positive interactions, but it is also important to weigh individual reviews and personal needs when evaluating a veterinary service.
Pegasus Equine Veterinary Surgery, located in Chelmsford, has garnered a stellar reputation, as evidenced by its perfect 5-star rating from 5 Google reviews. Although the number of reviews is limited, the consistent positive feedback underscores the clinic's commitment to excellence in equine veterinary care. Reviewers consistently praise the clinic's professionals, highlighting individuals like Barbra, noted for her dedication and prompt response times, and Sophie, who is described as brilliant. The clinic is lauded for its outstanding punctuality and responsiveness, with clients appreciating the priority given to animal welfare. While the specific services and specializations offered by Pegasus Equine Veterinary Surgery are not detailed in the available data, the emphasis on quality care and customer satisfaction is clear. Moreover, the reviews reflect a personal touch and a high level of trust in the staff, indicating that personalized care is a significant aspect of the clinic's operations. Without explicit pricing information available, the focus remains on the quality of service and the reliability of the veterinary team. Overall, Pegasus Equine Veterinary Surgery appears to be a highly regarded establishment within the Chelmsford equine community, known for its exceptional service and dedicated staff.
Pegasus Equine Veterinary Surgery, located in Chelmsford, has garnered a stellar reputation, as evidenced by its perfect 5-star rating from 5 Google reviews. Although the number of reviews is limited, the consistent positive feedback underscores the clinic's commitment to excellence in equine veterinary care. Reviewers consistently praise the clinic's professionals, highlighting individuals like Barbra, noted for her dedication and prompt response times, and Sophie, who is described as brilliant. The clinic is lauded for its outstanding punctuality and responsiveness, with clients appreciating the priority given to animal welfare. While the specific services and specializations offered by Pegasus Equine Veterinary Surgery are not detailed in the available data, the emphasis on quality care and customer satisfaction is clear. Moreover, the reviews reflect a personal touch and a high level of trust in the staff, indicating that personalized care is a significant aspect of the clinic's operations. Without explicit pricing information available, the focus remains on the quality of service and the reliability of the veterinary team. Overall, Pegasus Equine Veterinary Surgery appears to be a highly regarded establishment within the Chelmsford equine community, known for its exceptional service and dedicated staff.