North Weald Veterinary Surgery

North Weald Veterinary Surgery is an RCVS-accredited small-animal practice in Epping, Essex, and part of IVC Evidensia. The practice has on-site surgical facilities and a stated 24-hour emergency service, covering routine care such as neutering, dental work and microchipping as well as urgent stabilisation and referral when specialist care is needed. Recent feedback continues to highlight practical strengths such as easy online booking, helpful reception support, and calm handling of urgent cases, including over holiday periods.

Services

• •General small-animal care for routine appointments and ongoing pet health needs.
• •Dental care, neutering and microchipping, all listed among the practice’s core services.
• •On-site surgical facilities for procedures carried out at the clinic.
• •24-hour emergency service, with reviews describing the team seeing urgent cases quickly and helping when other local practices were closed over Christmas.
• •Urgent assessment and referral support: recent experiences include rapid diagnosis for a very unwell dog, clear explanation of treatment and costs as care progressed, and emergency transfer arrangements for a critically ill puppy needing specialist care.
• •Veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

• •Emma (vet) is the most frequently named clinician in recent feedback. Reviewers describe her as caring, decisive in emergencies, and helpful with practical matters including dealing directly with insurers.
• •Amanda (vet) is praised as “brilliant and extremely helpful” by one owner.
• •Liz Hayman is thanked by name for quickly resolving an insurance issue.
• •Reception team are mentioned positively for prompt, attentive help in person and over the phone, alongside the convenience of online booking.

Reviews

Google rating: 4.7/5 from 326 reviews.

• •Recent written feedback is strongly positive, with owners repeatedly describing the team as friendly, caring, thorough and efficient.
• •Emergency and urgent-care experiences stand out: reviewers mention being seen quickly, fast diagnosis, clear explanations, and decisive action in critical situations.
• •Customer service is a recurring theme, including support with insurance paperwork, attentive reception help, and easy online booking.
• •Several reviewers mention long-term loyalty or switching from another practice and being pleased with the change, with one specifically noting help over the Christmas holiday period when their usual vet was closed.