North Weald Veterinary Surgery – Vets in Epping
Clinic Overview
- Recent feedback is consistently positive, with owners often describing the team as friendly, welcoming, kind and approachable. - Clear communication is a strong theme: reviewers say vets take time to explain things, keep owners informed, and focus on the animal’s wellbeing. - Urgent-care experiences are a notable strength, with reports of pets being seen quickly, problems diagnosed promptly, and treatment costs explained as care progressed.
Services
- •General small-animal care for routine appointments and ongoing pet health needs, with reviews describing the vets as caring, attentive and thorough.
- •Dental care, neutering and microchipping are listed among the practice’s core services.
- •On-site surgical facilities for procedures carried out at the clinic.
- •24-hour emergency service, with owners reporting quick access for urgent cases, including help over the Christmas holiday period when other practices were closed.
- •Urgent assessment and referral support for seriously unwell pets, including rapid diagnosis, clear explanation of treatment and costs as care progressed, and emergency transfer arrangements when specialist care is needed.
- •Veterinary nurse training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Emma (vet) is the most frequently named clinician in feedback. Owners describe her as caring, thorough and especially helpful in urgent situations, with one reviewer also praising her for dealing directly with an insurer.
- •Amanda (vet) is mentioned positively for being “brilliant and extremely helpful.”
- •Liz Hayman is thanked by name for quickly resolving an insurance issue.
- •Reception team are praised for prompt, attentive help in person and over the phone, as well as support alongside the online booking system.
Reviews
Google rating: 4.7/5 from 352 reviews.
- •Recent feedback is consistently positive, with owners often describing the team as friendly, welcoming, kind and approachable.
- •Clear communication is a strong theme: reviewers say vets take time to explain things, keep owners informed, and focus on the animal’s wellbeing.
- •Urgent-care experiences are a notable strength, with reports of pets being seen quickly, problems diagnosed promptly, and treatment costs explained as care progressed.
- •Service outside the consulting room also stands out, including easy online booking, attentive reception support, help with insurance paperwork, and availability over the Christmas period when some other vets were shut.

