Medivet South Ockendon

Medivet South Ockendon is part of the Medivet group (not an independent clinic). It’s set up for routine and diagnostic veterinary care for cats and dogs, with on-site imaging (X‑ray and ultrasound) and an in-house laboratory, plus 15‑minute consultations and nurse clinics. The practice is also a Veterinary Nurse Training facility.

From the latest reviews available, owners repeatedly describe an easy appointment process and calm, thorough examinations (including being “talked through” questions during a cat’s exam). Several reviews specifically name vets George and Alex for practical advice and sustained support through ongoing issues (one owner mentions frequent visits during a dog’s puppyhood due to eating things; another credits George with improving a dog’s condition after other vets suggested euthanasia). One reviewer also contrasts the practice with experiences elsewhere, saying they didn’t feel pushed to spend unnecessarily.

Services

Based on the clinic website summary, the practice offers

• •Consultations (15‑minute appointments)
• •Vaccinations (including puppy/kitten courses and boosters)
• •Parasite care
• •Neutering (castration/spay)
• •Microchipping
• •Dentistry
• •ECG
• •In-house laboratory testing
• •Imaging: X‑rays and ultrasound
• •Nurse clinics
• •Home visits
• •Animal Health Certificates

Out-of-hours: the website states the nearest 24‑hour emergency practice is Medivet 24 Hour Dartford, with “no charge for assessment by phone” and an out‑of‑hours consultation fee (see Pricing).

Pricing

Prices shown on the website include

• •Standard vet appointment (regular opening hours): £56.00 (listed as £50.40 on the Healthcare Plan)
• •New puppy first appointment: Free (one complimentary puppy or kitten consultation per pet, limited to two pets per client)
• •New kitten first appointment: Free (same limit as above)
• •Dog annual vaccination booster: £54.00 (included on plan)
• •Dog annual vaccination booster incl. kennel cough: £96.00 (included on plan)
• •Puppy vaccination course (1st + 2nd): £83.00 (included on plan)
• •Puppy vaccination course (1st + 2nd + 3rd): £108.00 (included on plan; “based on clinical recommendation”)
• •Kitten vaccination course (1st + 2nd): £83.00 (included on plan)
• •Kitten vaccination course (1st + 2nd + 3rd): £108.00 (included on plan; “based on clinical recommendation”)
• •Dog castration (procedure only): from £223.00 (listed as from £200.70 on plan)
• •Dog spay (procedure only): from £320.00 (listed as from £288.00 on plan)
• •Cat castration (procedure only): £98.00 (listed as £88.20 on plan)
• •Cat spay (procedure only): £148.00 (listed as £133.20 on plan)
• •Medivet Healthcare Plan: from £16.50 (dog) and £14.50 (cat); the page also states a minimum 10% discount on all medical care
• •Out-of-hours consultation fee (at the named 24‑hour emergency practice): £130; no charge for assessment by phone (as stated on the website)

People

Named team members listed on the website include

• •George (Branch Partner and Veterinary Surgeon)
• •Mentioned in multiple reviews for persistence and involvement in complex/ongoing cases; one owner says their dog improved after other vets had suggested euthanasia, crediting George’s approach and follow-through.
• •Alex (Veterinary Surgeon)
• •Praised alongside George for practical advice and ongoing support, particularly during repeated visits in a dog’s early life.
• •Catherine (Head Veterinary Nurse)
• •Brooke (Veterinary Nurse)
• •Darci (Student Veterinary Nurse)
• •Karen (Patient Care Assistant)
• •Liz (Patient Care Assistant)
• •Harriett (Client Care Assistant)

Reception/front-desk staff are also repeatedly mentioned in reviews as helpful and welcoming (for example, making registration and appointments feel straightforward).

Reviews

Google rating: 4.8 stars from 285 reviews. - Owners frequently mention friendly, helpful staff and a smooth appointment experience (“everything was easy from appointment to seeing vet”).

• •Multiple reviews describe clear communication during examinations, including being talked through questions during a cat’s check-up.
• •Several reviewers highlight ongoing support and practical advice for dogs with recurring issues (including repeated puppyhood visits for dietary indiscretions).
• •Named vets George and Alex are singled out for staying involved and helping in situations other clinics handled differently (including a case where euthanasia had been suggested elsewhere).
• •One reviewer explicitly says they didn’t feel pressured for extra costs, contrasting it with other vets they’d used.