Forest Veterinary Centre – Vets in Epping
Clinic Overview
- Recent feedback is mostly positive, with owners often praising the team’s kindness, empathy and clear explanations during stressful visits. - Several reviews highlight strong care for complex cases and exotic pets, including gerbils, rats and dogs with serious ongoing health problems. - The reception team is regularly mentioned for staying helpful and communicative even on very busy days, including keeping owners updated during longer waits.
Services
- •Emergency, urgent and inpatient care: Owners describe pets being seen when seriously unwell, with ongoing monitoring and follow-up communication during more complex cases.
- •Surgery and longer-running treatment: Feedback includes surgery for a rat with pyometra, as well as continued support for dogs with significant health complications over several months.
- •Orthopaedic injury management: The clinic has been praised for treating a fractured front leg with splinting, follow-up checks and repeat applications where needed.
- •Care for dogs, cats and smaller exotic pets: Recent comments are especially strong on small mammal and exotic care, including rats and gerbils, alongside care for dogs with complicated medical needs.
- •End-of-life care and aftercare: Owners have highlighted compassionate support around euthanasia, including sensitive discussions and help with aftercare arrangements.
- •Training facility: The practice is listed as a veterinary nurse training facility.
Pricing
A very limited amount of published pricing suggests the clinic may sit around average, but this is based on very few comparable services. Review comments on cost are mixed: some owners focus on the quality of care, while others say pricing is a main downside and feel costs have risen.
People
- •Dr Dimitri: Praised for clear explanations, reassurance and calm communication during a stressful consultation.
- •Dr Phoebe: Thanked for overseeing care for a dog through very serious episodes over several months.
- •Ula: Repeatedly praised for going above and beyond with advice, attentiveness and support in a complicated canine case.
- •Kat: Frequently highlighted for knowledgeable, compassionate care, especially with gerbils and rats, including pyometra surgery on a rat.
- •Rhys: Mentioned positively for kind handling and support with exotic pets.
- •Alessandro: Thanked for sensitive support around euthanasia and aftercare decisions.
- •Reception team and nurses: Often described as warm, helpful and organised, particularly when the clinic is busy.
Reviews
Google rating: 4.2/5 from 195 reviews.
- •Recent feedback is mostly positive, with owners often praising the team’s kindness, empathy and clear explanations during stressful visits.
- •Several reviews highlight strong care for complex cases and exotic pets, including gerbils, rats and dogs with serious ongoing health problems.
- •The reception team is regularly mentioned for staying helpful and communicative even on very busy days, including keeping owners updated during longer waits.
- •Negative comments are present but fewer in number, mainly focusing on cost, waiting times, and a small number of strongly critical experiences involving rudeness or poor care.

