Medivet 24 Hour Southend – Vets in Southend-On-Sea
Clinic Overview
- Emergency care is a clear strength: recent reviewers describe being seen quickly in urgent cases and feeling reassured that treatment was handled safely and without unnecessary extras. - Rabbit owners are especially positive: several reviews describe the team as “rabbit savvy,” with praise for knowledgeable advice, compassionate handling, and phone support. - General staff manner is often praised: reviewers frequently mention friendly communication and feeling supported, including one account of follow-up calls, a keepsake, and a handwritten condolence card after pet loss.
Medivet 24 Hour Southend is a corporate Medivet practice in Southend-On-Sea offering round-the-clock emergency and intensive care for cats, dogs, rabbits, and small mammals. Recent feedback continues to highlight quick emergency access and strong rabbit care in particular. Experiences are generally positive, though follow-up after difficult visits and payment arrangements draw some mixed comments.
Services
- •24-hour and emergency care: The practice offers 24-hour emergency care and 24-hour intensive care. Recent reviews mention pets being seen straight away in urgent situations, including a dog that had swallowed a foreign body.
- •Routine and preventive care: Website-listed services include 15-minute consultations, vaccinations, parasite care, microchipping, and nurse clinics. Reviews also mention routine kitten vaccinations, microchipping, and six-monthly health checks.
- •Surgery and procedures: The clinic lists pet neutering, laparoscopic spays/neutering, laser surgery, and an orthopaedic theatre.
- •Diagnostics and clinical support: Website information includes CT imaging, X-rays, ultrasound, ECG, endoscopy, an in-house laboratory, dentistry, and vet blood supplies.
- •Species and rabbit care: The practice treats cats, dogs, rabbits, and small mammals. Rabbit owners repeatedly mention knowledgeable care, free phone advice, and callbacks when the team is busy.
- •Training facility: Structured practice information also identifies the clinic as a Veterinary Nurse Training facility.
Pricing
No published pricing information is currently available for this clinic.
People
Carmen is specifically thanked in a recent emergency review for helping alongside the night team, including support with insurance paperwork after treatment. More broadly, reviewers often describe the staff as friendly, knowledgeable, and compassionate, although experiences around bereavement support are not fully consistent.
Reviews
Medivet 24 Hour Southend has a 4.6-star Google rating from 492 reviews.
- •Emergency care is a clear strength: recent reviewers describe being seen quickly in urgent cases and feeling reassured that treatment was handled safely and without unnecessary extras.
- •Rabbit owners are especially positive: several reviews describe the team as “rabbit savvy,” with praise for knowledgeable advice, compassionate handling, and phone support.
- •General staff manner is often praised: reviewers frequently mention friendly communication and feeling supported, including one account of follow-up calls, a keepsake, and a handwritten condolence card after pet loss.
- •A few recurring frustrations appear: some owners are unhappy with upfront payment before insurance reimbursement, while others mention a rushed euthanasia experience, a follow-up fee after treatment had not helped, or being unable to accompany a pet into a consultation on one occasion.
