Spring Lodge Veterinary Centre

Spring Lodge Veterinary Centre in Braintree provides routine care for cats, dogs and rabbits, with reviews describing continuity of care across many years. Owners often mention a kind, practical approach, especially around end-of-life appointments, and online booking is available. Out-of-hours care is provided by Vets Now, and some surgical procedures may be carried out at a larger Spring Lodge branch.

Services

• •Routine veterinary care for cats, dogs and rabbits. Reviews include long-term clients who have brought multiple pets over the years, including cats, dogs and rabbits.
• •General consultations and check-ups. Recent feedback includes a positive check-up experience for an anxious dog who was put at ease by a nurse.
• •End-of-life care and euthanasia support. This is a recurring theme, with several owners describing compassionate handling when saying goodbye to pets.
• •Online appointment booking is mentioned as an easy option.
• •Pet Health Club® Plus is available, with consultations included as part of the plan.
• •Emergency and out-of-hours arrangements: Vets Now provides out-of-hours cover, and a separate Spring Lodge branch is stated to open for emergencies on bank holidays.
• •Surgery: some procedures may require attendance at one of the group’s larger branches.

Pricing

No published pricing information is currently available for this clinic.

People

• •Eloise is mentioned by name in multiple reviews for being kind, caring and reassuring in consultations, and for showing compassion during an end-of-life visit.
• •An unnamed nurse is praised for helping an anxious dog feel at ease during a check-up.
• •The reception team is noted for kindness and compassion, particularly during difficult goodbye appointments.

Reviews

Google rating: 4.5 stars from 106 reviews.

• •Recent feedback is mostly very positive, with owners frequently describing the team as friendly, professional, kind and compassionate.
• •Several reviewers mention calm, reassuring handling of pets, including an anxious dog during a check-up and pets seen over many years.
• •End-of-life care remains a strong theme, with owners saying staff helped make difficult visits more bearable.
• •Practical service is also noted, including easy online booking and staff doing their best to accommodate an owner who arrived on the wrong day; one recent reviewer, however, was unhappy about vaccination pricing and a previous diagnostic cost.