Spring Lodge Veterinary Centre – Vets in Braintree
No Prices
No Prices Tracked
Independent
Clinic Overview
- Recent feedback is mostly positive, with owners often describing the practice as friendly, professional and competent. - Compassion and dignity are recurring themes, especially around long-term care and end-of-life appointments for older pets. - Individual staff receive strong praise, including Lucy, Eloise, a helpful nurse, and kind reception staff.
Services
- •Routine veterinary care for cats, dogs and rabbits, including general appointments and check-ups. Recent reviews mention support with vaccinations, eye problems and routine visits for anxious dogs.
- •Calm handling and supportive consultations. Owners describe pets being put at ease during appointments, including a nervous cocker spaniel whose check-up experience improved with help from a nurse.
- •End-of-life care and euthanasia support. This remains an important part of feedback, with several owners praising the team’s compassion and dignity when saying goodbye to long-standing pets.
- •Online appointment booking is available, and Pet Health Club® Plus includes consultations as part of the plan.
- •Emergency and out-of-hours arrangements: Vets Now provides out-of-hours cover, and a separate Spring Lodge branch is stated to open for emergencies on bank holidays.
- •Surgery: some procedures may be carried out at one of the group’s larger branches.
Pricing
No published pricing information is currently available for this clinic, though a small number of reviews describe vaccination and medication charges as expensive.
People
- •Lucy is praised in a recent review as an experienced and compassionate vet who keeps animal welfare at the centre of decision-making.
- •Eloise is mentioned warmly in multiple reviews for being kind, caring, reassuring and compassionate in consultations, including end-of-life visits.
- •An unnamed nurse is specifically praised for helping an anxious dog feel calm during a check-up.
- •The reception team is noted for kindness and empathy, particularly during difficult goodbye appointments.
Reviews
Google rating: 4.6 stars from 125 reviews.
- •Recent feedback is mostly positive, with owners often describing the practice as friendly, professional and competent.
- •Compassion and dignity are recurring themes, especially around long-term care and end-of-life appointments for older pets.
- •Individual staff receive strong praise, including Lucy, Eloise, a helpful nurse, and kind reception staff.
- •A small number of recent reviewers were unhappy about costs for vaccinations or medication, and one owner described a distressing bereavement experience.
