Southend-on-Sea Vets4Pets Ltd

This Vets4Pets practice is described on its website as locally owned, and it appears set up for in-house diagnostics and surgery, with facilities such as an in-house laboratory, ultrasound and digital X‑ray, plus a hospital ward and separate dog and cat wards. Reviews most often point to thorough consultations with options explained, fast blood-test turnaround with follow-up calls, and practical steps to reduce stress for nervous/elderly cats (for example, arranging a nurse to deal with severely matted fur during the same visit). One reviewer also noticed a candle in reception to mark when a family was saying goodbye to a pet.

Services

Based on the clinic website and the reviews available to us, services and capabilities mentioned include

• •Diagnostics & monitoring: in-house biochemistry and haematology, blood pressure monitoring, ultrasound, digital X‑ray, dental X‑ray
• •Surgery: keyhole surgery, orthopaedics, cruciate surgery, fracture repair
• •Dentistry
• •Hospitalisation: hospital ward and isolation unit
• •Nurse-led care: nurse clinic (also reflected in a review where a nurse helped with matted fur)
• •Exotic pet care (the website lists exotic pets specifically)
• •Health plans and nutritional advice
• •Out-of-hours emergency care is stated on the website as being provided via an external provider
• •Veterinary Nurse Training facility (listed in the clinic’s structured details)

People

Named team members mentioned in reviews include Hannah, Katie, Rebecca, Holly and Katy, thanked for being “professional, caring and understanding” during a pet’s care.

Other staff details are not tied to specific names, but reviewers describe

• •A vet carrying out a thorough examination and giving multiple treatment options for an elderly cat.
• •A nurse arranged during the same appointment to remove severely matted fur, to avoid bringing the cat back for an additional, stressful visit.
• •Reception staff described as helpful and friendly.

Reviews

Google rating: 4.7 stars from 386 reviews. “”

• •Clear, option-based decision-making: owners mention being offered “various options” after a thorough exam (example: elderly cat appointment).
• •Fast testing and follow-up: one owner describes blood tests performed across two appointments in a week, with results shared quickly and follow-up calls after suspected garlic ingestion.
• •Stress-reduction and practical help: arranging nurse support during the same visit (matted fur removal) to avoid an extra appointment.
• •Emotional sensitivity: a reviewer noticed a candle in reception during a time when another family was saying goodbye to a pet.
• •Cost note: one review describes the clinic as “expensive but does the job.”