Southend Airport Vets4Pets Ltd

- Daniel and Carlo are the standout names in recent feedback. Daniel is especially praised for compassion, calm handling and clear explanations, while Carlo is described as having looked after pets well over many years. - End-of-life care is a strong positive theme.

Southend Airport Vets4Pets is a Vets4Pets practice in Southend-On-Sea offering first-opinion care for dogs, cats and rabbits. The clinic lists in-house diagnostics, imaging, dentistry, surgery, nurse clinics, pharmacy support and home visits. Out-of-hours emergency care is directed to Medivet 24 Hour Southend.

Services

•General veterinary care: Consultations for dogs, cats and rabbits, with reviews mentioning routine check-ups, follow-up care, flea treatment, pain relief, and support with end-of-life decisions.
•Diagnostics and monitoring: In-house biochemistry, haematology, electrolyte assessment, blood pressure monitoring, and an in-house laboratory.
•Imaging and procedures: Digital X-ray, ultrasound and endoscopy, alongside anaesthesia, an operating theatre, dentistry and soft tissue surgery. Reviews also mention neutering/spaying and dental treatment discussions.
•Preventive and supportive care: Nurse clinics, nutritional advice, microchipping, vaccinations, medication dispensing through the clinic pharmacy, and an isolation unit.
•Additional support: Home visits are listed on the website, and out-of-hours emergencies are handled by Medivet 24 Hour Southend.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. One recent review mentions £85 for a consultation plus Metacam for a cat, and reviews also note a separate charge for a written prescription. Some owners describe the vets as sensible about avoiding unnecessary tests and costs where possible.

People

•Carlo De Vito is listed on the website as Practice Owner & Veterinary Surgeon. His profile notes interests in first-opinion conditions in dogs and cats, as well as ultrasound and orthopaedic procedures.
•Daniel is repeatedly praised in reviews for being kind, gentle and reassuring, particularly during difficult euthanasia appointments. Some reviewers also refer to him as Dan.
•Jade is described in a review as the head nurse, with one owner mentioning updates and photos while their dog was being cared for.
•Holly is named in one review as a receptionist.

Reviews

Google reviews: 4.8/5 from 325 reviews.

•Daniel and Carlo are the standout names in recent feedback. Daniel is especially praised for compassion, calm handling and clear explanations, while Carlo is described as having looked after pets well over many years.
•End-of-life care is a strong positive theme. Owners mention kindness during very difficult appointments, and one family specifically appreciated receiving a card and paw prints afterwards.
•Several reviews highlight practical, thoughtful care. Examples include getting a cat seen quickly, being advised not to spend money on blood tests unnecessarily, and receiving photo updates while a dog was staying with the clinic.
•A small number of recent complaints focus on communication and pricing clarity. These include frustration about a written-prescription fee, a negative front-desk interaction, and concern over the explanation and quoting of dental treatment.

Reviews for Southend Airport Vets4Pets Ltd

Note: Showing the 10 most recent Google reviews out of 325 we track in total. Recent reviews may not be representative of overall sentiment.

Jon Cornell

4 weeks ago

Starting to seriously question this place. First off, my daughter’s kitten was diagnosed with life-threatening pyometra at just 8 months old (which we were told is extremely rare). The vet said he was 99% sure it was that, went ahead and operated, and it turned out to be just a minor infection that had already cleared up. The only positive here was that my daughter had already wanted her spayed, which was done while she was on the table, so it wasn’t the completely unnecessary ordeal it could have been. Fast forward a year and a bit, and we’ve now been told she has a genetic, incurable dental disorder causing her to lose her teeth. The same vet suggested removing her teeth, even while admitting it might make little difference since the issue is in the gums. He printed out a quote which, on inspection, only included the removal of two teeth (approx. £200 to £250 per tooth). My wife called the receptionist to clarify this because he did verbally state “all the teeth,” so this could become a very expensive (and potentially fruitless) operation. She was immediately met with defensiveness and no willingness to explain. You know when a receptionist starts overusing the word “obviously” that you’ve triggered snotty receptionist mode (not the first time we’ve experienced this here either). She then put my wife on hold to “check with the vet,” and the call was disconnected a few minutes later. No call back, no follow-up, nothing. The only reason we’ve continued coming here is for the effective flea treatment, but at this point we’re now looking to go elsewhere.

Caron

3 months ago

If anyone was ever suited to being a vet it’s Daniel. Professional, knowledgable, kind, caring, gentle with our pets. Thank you for going above and beyond, so much compassion and understanding. Thank you.

Keith C

4 months ago

Got me (my cat) in quick. Very reassuring, persuaded me not to spend money on unnecessary blood tests at this time. Advice given and away we went.

James R

8 months ago

Nicky Alexander

10 months ago

Hazel Ladbrook

Caring vet and lovely reception staff. Thank you for looking after us on the day and the lovely card and paw prints from our little Larry. You made our heart break 💔 a little more bearable. Thank you for your kindness and care.

Christine Fairburn

11 months ago

Needing the prescription for some mild pain relief for my cat -I paid the consultation and medication fee for Metacam &85.00 plus on 2/5/25 . I’m going away and don’t want this to run out so I asked the receptionist Holly today if I could have the prescription which is obviously already on the Computer, No she gleefully replied -I have to pay for the written prescription- Why? It’s on your screen? Happy to talk above me, joyful because she doesn’t want to help-oops Carnt help…. Sad what shame I’ve always had such cheerful and kindly help from the staff here. Exceptable if that’s the way it is but she got such pleasure for ‘the computer that says no! Retraining needs here.

Nikki Passey

Our poorly Dog George had been so unwell, both Carlo and Dan are amazing vets ✌️💜 Jade the head Nurse 💗plus the girls on reception too ✌️💖...They kept me updated with pictures while George was with them 😊 Honestly can't thank them all enough 🫶 Would recommend 100%🌟🌟🌟🌟🌟

Mark Lewsey

1 year ago

Vets4Pets and Carlo have been brilliant looking after Oscar over the years. Sadly we had to say goodbye to Oscar a few days ago, but at 20, he was an amazing old cat. Carlo was on leave, but Daniel was utterly amazing and so very kind, and made the understandably sad process and decision we had to make, as least painful as possible, combined with pure compassion and empathy for us as a family. Thank you again.