Earls Hall Veterinary Group - Shoebury – Vets in Southend-On-Sea
Clinic Overview
- Recent feedback is largely very positive, with repeated praise for a warm welcome, friendly service and staff who treat animals with care and respect. - Several reviews highlight reassuring communication from the clinical team, including a vet who phoned during surgery to explain an additional dental finding and ask permission before proceeding. - Longer-term clients describe the practice as consistently caring over many years, especially during euthanasia and other emotional visits, with reception staff singled out for compassion.
Earls Hall Veterinary Group - Shoebury in Southend-on-Sea is part of CVS and offers a broad range of first-opinion veterinary care for common pets, small furries, birds, reptiles and other exotic animals. The practice also advertises a 24-hour emergency service with full-time night staff, alongside on-site diagnostics including laboratory testing, X-ray and ultrasound. It is listed as an RCVS Veterinary Hospital and a Cat Friendly Clinic (Silver).
Services
- •Routine and preventive care: Consultations, vaccinations, microchipping, parasite control, neutering, nurse clinics, six-month health checks, blood pressure checks and blood sampling.
- •Surgery and dentistry: General surgery, soft tissue surgery, orthopaedic surgery and keyhole (laparoscopic) surgery, plus dental work including tooth removal. Reviews mention clear communication during procedures, including a mid-surgery call to discuss extra dental extractions before going ahead.
- •Diagnostics and referrals: On-site lab testing, X-ray and ultrasound, with cardiology referral services also listed. One reviewer said the practice carried out proper tests after another vet had missed the problem.
- •Additional support: Grooming, nail clipping, anal sac expression, pet travel documentation, home visits and end-of-life care. Recent feedback especially highlights the team’s handling of difficult euthanasia visits with care and sensitivity.
- •Species treated and emergency care: The website lists dogs, cats, rabbits, guinea pigs, hamsters, gerbils, ferrets, reptiles and tortoises, birds including backyard poultry and wild birds, and other exotic pets. A 24-hour emergency service is also advertised.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Review comments on cost are mixed: one owner felt the practice was not expensive, while another complained about needing a further consultation before receiving a surgery quote.
People
No individual vets or nurses are named here. Reviews consistently praise the reception team for being calm, kind and helpful, especially in difficult end-of-life situations, and describe the vets as knowledgeable, reassuring and good at keeping owners involved in treatment decisions.
Reviews
Google shows 4.5 stars from 101 reviews.
- •Recent feedback is largely very positive, with repeated praise for a warm welcome, friendly service and staff who treat animals with care and respect.
- •Several reviews highlight reassuring communication from the clinical team, including a vet who phoned during surgery to explain an additional dental finding and ask permission before proceeding.
- •Longer-term clients describe the practice as consistently caring over many years, especially during euthanasia and other emotional visits, with reception staff singled out for compassion.
- •There is also an isolated negative review focused on frustration over a missed callback and being asked to book another consultation before receiving a surgery quote.
