Earls Hall Veterinary Group - Shoebury
#7 Vet in Southend-On-Sea, Essex
Earls Hall Veterinary Group - Shoebury – Vets in Southend-On-Sea
Clinic Overview
Earls Hall Veterinary Group – Shoebury is part of the Earls Hall Veterinary Group; the group’s main veterinary hospital (per its website) offers 24-hour emergency care with full-time night staff, on-site diagnostics (lab work plus X‑ray and ultrasound), and both routine and advanced surgery (including keyhole/laparoscopic procedures). Recent reviews describe clear, case-by-case communication—one owner says the vet phoned mid‑operation to ask consent to remove additional teeth found during surgery—alongside repeated mentions of supportive end‑of‑life care. One reviewer reports a dispute about getting a surgery quote and being asked to book another consultation to receive it.
Services
Services and capabilities mentioned on the clinic website include
- •Consultations, vaccinations, microchipping, parasite control, neutering
- •Dentistry (including tooth removal mentioned in a review during a surgical procedure)
- •Surgery, including keyhole (laparoscopic) surgery, soft tissue surgery, and orthopaedic surgery
- •Cardiology referral services (as stated on the website)
- •Diagnostic tests and imaging, with on-site lab, X‑ray, and ultrasound
- •Nurse clinics, six‑month health checks, blood pressure checks, blood sampling
- •Grooming & nail clipping; anal sac expression
- •Pet travel documentation
- •End-of-life care (also referenced in reviews)
- •Home visits
- •Species listed as treated include dogs, cats, rabbits, small mammals (e.g., hamsters, guinea pigs, gerbils, ferrets), reptiles/tortoises, birds (including backyard poultry and wild birds), and exotic animals
Emergency care (as stated on the website)
- •24‑hour emergency service with full-time night staff; emergency consultations available outside routine appointment times.
Accreditations (website)
- •RCVS Veterinary Hospital
- •Cat Friendly Clinic – Silver
People
No individual clinicians are named in the information provided. Across reviews, reception staff are repeatedly singled out for handling difficult situations (including end‑of‑life visits) calmly and supportively, and vets are described as keeping owners involved in decisions—e.g., calling during a procedure to discuss whether to proceed with additional dental extractions.
Reviews
Google rating: 4.5 stars from 101 reviews. “”
- •Communication during treatment: one owner reports the vet called mid‑surgery to explain an additional finding (teeth needing removal) and ask permission before proceeding.
- •Diagnostics and treatment: one reviewer says their dog had been misdiagnosed elsewhere, and this practice “did proper tests” and prescribed the right medication.
- •End‑of‑life support: multiple reviews describe staff being especially understanding when pets were being euthanised or were unlikely to go home.
- •Service experience: several reviews mention being greeted warmly and staff being helpful and reassuring.
- •A conflicting note: one 1‑star review alleges frustration about missing a call for a surgery quote and being asked to pay for another consultation to get the quote.
Animals Treated at Earls Hall Veterinary Group - Shoebury
Animals We Treat
Companion Animals
Opening Hours – Earls Hall Veterinary Group - Shoebury
Opening Hours
Hours
Reviews for Earls Hall Veterinary Group - Shoebury
Note: Showing the 5 most recent Google reviews out of 101 we track in total. Recent reviews may not be representative of overall sentiment.
Anna Prowse
2 months ago
Always welcomed with a smile at the practice and nothing is ever too much trouble. Animals are treated with respect and throughly looked after. Thanks again for a great service.
Anna Prowse
4 months ago
Always welcomed with a smile at the practice and nothing is ever too much trouble. Animals are treated with respect and throughly looked after. Thanks again for a great service.
Virginia Spring
4 months ago
Been with this Practice since they were in Earls Hall Avenue many years ago. During that time I have had 3 dogs who have all received the best treatment and care. When the sad time came to say goodbye to two of my previous dogs, their care and understanding was second to none. During Covid they were there for us too. I was in the surgery recently when an old labrador was brought in whose legs had given way. I knew he/she sadly would not be going home. It was so heart breaking to see but the receptionists were SO caring and knew exactly what to do. I have nothing but good things to say about everyone at this surgery. The girls on reception have all been there for a number of years and they have always done their best for myself and my dogs. Most of the vets have changed over the years but the expertise and care has not changed. Thank you all for being there and for everything you do.
Virginia Spring
2 months ago
Been with this Practice since they were in Earls Hall Avenue many years ago. During that time I have had 3 dogs who have all received the best treatment and care. When the sad time came to say goodbye to two of my previous dogs, their care and understanding was second to none. During Covid they were there for us too. I was in the surgery recently when an old labrador was brought in whose legs had given way. I knew he/she sadly would not be going home. It was so heart breaking to see but the receptionists were SO caring and knew exactly what to do. I have nothing but good things to say about everyone at this surgery. The girls on reception have all been there for a number of years and they have always done their best for myself and my dogs. Most of the vets have changed over the years but the expertise and care has not changed. Thank you all for being there and for everything you do.
Gemma Shayle
6 months ago
My 2.5kg chihuahua had surgery yesterday at this vets. I have been really impressed throughout my interactions with all staff at the practice, they have been knowledgable, helpful and reassuring. The vet even called me mid-way through surgery whilst my boy was still under as he discovered some teeth to be removed and asked if I would like this done in addition. They show great care towards the pets and I appreciated this phone call. Looking forward to more smooth post-op appointments and my dogs recovery. Thank you all!
Gemma Shayle
3 months ago
My 2.5kg chihuahua had surgery yesterday at this vets. I have been really impressed throughout my interactions with all staff at the practice, they have been knowledgable, helpful and reassuring. The vet even called me mid-way through surgery whilst my boy was still under as he discovered some teeth to be removed and asked if I would like this done in addition. They show great care towards the pets and I appreciated this phone call. Looking forward to more smooth post-op appointments and my dogs recovery. Thank you all!
Sarah Koyas
a year ago
Lovely caring staff
Charlie Evans
a year ago
Con artist, missed a call by 2 minutes for a quote for my dogs surgery that they was supposed to call for a day before so now they're refusing to give me a quote unless she has another consultation although nothing has changed from yesterday, avoided this vet unless you want to be mugged off
Anna King
3 years ago
The best vets I ever visited. All the staff are lovely and friendly. They did proper tests on my dog, and found he'd been misdiagnosed by a different vet, and gave him the right medication. They're not expensive either. Excellent veterinary practice.
Freya Stephens
4 years ago
Had a great experience visiting Shoebury Vets, this morning. The vet was so nice and helpful and gave me lots of advise to help treat my King Charles skin condition. Thank you so much.
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