Earls Hall Veterinary Group - Shoebury – Vets in Southend-On-Sea
Clinic Overview
- Many recent reviewers describe a friendly, welcoming atmosphere, with staff who are warm, respectful and attentive to pets. - Communication is a recurring positive theme, particularly around procedures and follow-up care; one owner highlighted a vet calling during surgery to discuss additional dental work before proceeding. - Longer-term clients speak highly of the practice’s consistency over the years, especially the compassion shown during end-of-life care and urgent situations at reception.
Services
- •Routine and preventive care: Consultations, vaccinations, microchipping, parasite control, neutering, nurse clinics, six-month health checks, blood pressure checks and blood sampling.
- •Surgery and dentistry: General surgery, soft tissue surgery, orthopaedic surgery and keyhole (laparoscopic) surgery, plus dental work including tooth removal. Recent feedback includes praise for clear communication during surgery, including a call to discuss extra dental extractions before going ahead.
- •Diagnostics and referrals: On-site lab testing, X-ray and ultrasound, with cardiology referral services also listed. Reviews also mention the practice carrying out proper tests and identifying a problem another vet had missed.
- •Additional support: Grooming, nail clipping, anal sac expression, pet travel documentation, home visits and end-of-life care. Reviews especially highlight sensitive handling of difficult euthanasia visits.
- •Species treated and emergency care: The practice lists dogs, cats, rabbits, guinea pigs, hamsters, gerbils, ferrets, reptiles and tortoises, birds including backyard poultry and wild birds, and other exotic pets, alongside its advertised 24-hour emergency cover.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Review comments on cost are mixed: one owner felt the practice was not expensive, while another was frustrated at being asked to arrange a further consultation before receiving a surgery quote.
People
No individual vets or nurses are named publicly here. Reviews repeatedly praise the reception team for being calm, kind and helpful, especially during emotional visits, and describe the vets as knowledgeable, reassuring and good at keeping owners informed during treatment.
Reviews
Google shows 4.4 stars from 105 reviews, suggesting a strong overall reputation with a reasonable volume of feedback.
- •Many recent reviewers describe a friendly, welcoming atmosphere, with staff who are warm, respectful and attentive to pets.
- •Communication is a recurring positive theme, particularly around procedures and follow-up care; one owner highlighted a vet calling during surgery to discuss additional dental work before proceeding.
- •Longer-term clients speak highly of the practice’s consistency over the years, especially the compassion shown during end-of-life care and urgent situations at reception.
- •A small number of negative reviews focus on dissatisfaction with quoting and callback arrangements, and one reviewer was unhappy with how an injured wild bird was handled.
