Dog & Cat Vets in Braintree

Millennium Veterinary Practice, located in Braintree, is a highly-regarded clinic with a commendable Google Maps rating of 4.6 stars from 169 reviews, indicating a consistent level of customer satisfaction and reliability. The clinic is noted for its emergency veterinary services and its role as a Veterinary Nurse Training facility, highlighting its commitment to both immediate care and the education of future veterinary professionals. Recent customer reviews overwhelmingly praise the clinic for its compassionate and efficient service. Elizabeth Roberts-Brown noted the prompt scheduling of an urgent appointment and the thoroughness of the vet. Marion Nicholson expressed complete trust in the staff's ability to care for her elderly dogs, emphasizing the team's attentive and understanding approach. Rosemary Binnall shared a detailed story of her cat Brian, who, thanks to the gentle care from Stefan, has overcome his nervous disposition, illustrating the clinic’s long-term impact on pet health and wellbeing. Verity appreciated the personalized service that accommodates her needs, highlighting the clinic’s flexibility and attentiveness to both pets and their owners. Olivia Campe lauded Shaun for his expertise and genuine care during a recent visit with her Bulldog, underscoring the clinic’s professional and empathetic environment. Overall, Millennium Veterinary Practice is recognized for its excellent customer service, skilled staff, and a welcoming atmosphere, making it a trusted choice for pet owners in Braintree seeking reliable and compassionate veterinary care.

Apollo Vets Black Notley, located in Braintree, is a reputable veterinary clinic that also serves as a Veterinary Nurse Training facility. The clinic has garnered a strong overall rating of 4.5 stars from 258 reviews on Google, indicating a high level of customer satisfaction. The majority of reviews reflect positive experiences, highlighting the clinic's professional and caring staff. For instance, Sam Culling praises the clinic for its consistent support and professionalism over many years, while Sarah Judd commends the friendly staff and excellent communication, including appointment reminders. Mrs. Peabody describes the clinic as "amazing," noting the welcoming atmosphere and professional service provided by the staff, including an anesthesiologist who ensured a smooth post-operation recovery for her pet. Manoj M also appreciates the personal service and thorough explanations of diagnoses and treatment options, which he equates to excellent customer service. However, not all feedback is entirely positive. Philip Mathew notes a recent decline in service, citing high costs for procedures and medication. He expresses concern over the clinic's inability to provide a vet during an emergency, which led to distressing circumstances for his pet. Overall, Apollo Vets Black Notley is well-regarded for its professional care and supportive staff, although there are occasional concerns about pricing and service availability. The clinic's commitment to training future veterinary professionals further underscores its dedication to maintaining high standards in animal care.

Spring Lodge Veterinary Centre, located in Braintree, boasts a strong reputation within the local community, highlighted by an impressive 4.6-star rating from 101 reviews on Google Maps. This high rating is supported by consistently positive feedback, with all five available written reviews awarding the clinic a perfect 5-star rating. Reviewers frequently praise the clinic for its professional and compassionate care, with specific mentions of staff members like Eloise, who is commended for her kindness and ability to alleviate concerns. Clients appreciate the clinic's friendly and knowledgeable team, with multiple reviews emphasizing the staff's dedication to animal welfare. The clinic has been a trusted choice for many pet owners over the years, with long-term clients noting the centre's ability to handle various pet needs, from routine check-ups to end-of-life care, with sensitivity and professionalism. Spring Lodge Veterinary Centre also offers convenient services such as online appointment booking and proximity parking, along with a selection of pet goods available for purchase. They provide a yearly pet plan for dogs, cats, and rabbits, which is recommended for its value, although surgical procedures may need to be conducted at their larger branches. Pricing is considered competitive within the area, and reviewers consistently express satisfaction with the quality of care relative to the costs. Overall, Spring Lodge Veterinary Centre is highly recommended for its excellent service and compassionate approach to veterinary care.

Mercer and Hughes Veterinary Surgery, located in Braintree, is a veterinary clinic that has experienced varied reviews and feedback from its clients. With a Google Maps rating of 4.3 stars from 83 reviews, the clinic demonstrates a mixed reputation among its clientele. The feedback from customers reveals some concerns, particularly regarding pricing and customer service. A particularly critical review highlighted a significant discrepancy in cremation pricing, with a customer reporting being charged £436 compared to £160 from a local independent vet. Another review expressed dissatisfaction with communication issues during a sensitive euthanization visit, pointing out a decline in service quality since the clinic was acquired by Kin Vet Community. Conversely, some positive experiences are noted, such as a review praising the compassionate care during a pet's end-of-life process, highlighting the professionalism of the staff, including a specific mention of the receptionist Rachel and veterinary nurse Chloe. However, other reviews echo concerns about pricing transparency and focus on financial aspects over pet care, with one customer experiencing unexpected price increases and another reporting diagnostic challenges and high treatment costs. Overall, while Mercer and Hughes Veterinary Surgery has loyal clients who appreciate the care provided in certain circumstances, there are notable instances of dissatisfaction related to pricing and service quality. Potential clients might weigh these reviews when considering the clinic, especially in comparison to other local veterinary options.