Apollo Vets Black Notley

Apollo Vets Black Notley in Braintree treats cats, dogs, rabbits, guinea pigs and other small pets, and is listed as a veterinary nurse training practice. Part of IVC Evidensia, it says clients can often see their preferred vet and aims to offer same-day appointments for non-routine cases when possible. Recent feedback is largely very positive, with repeated praise for clear explanations, friendly reception staff and thoughtful end-of-life care, though one reviewer reports a serious problem getting timely veterinary help during normal opening hours.

Services

• •General veterinary care for cats, dogs, rabbits, guinea pigs and rodents, with the practice website describing work ranging from hamster nail clips to major surgery on dogs.
• •Support for non-routine problems on the same day when possible, along with a practice approach that allows clients to often see their preferred vet.
• •The clinic is also listed as a veterinary nurse training facility.
• •Recent reviews mention several specific examples of care, including cat dental treatment with tooth extraction, thyroid blood testing and medication, and anaesthesia for an operation, with one owner saying their cat had no post-operative drowsiness or complications.
• •One review also describes the team seeing a poorly budgie for advice even after explaining they did not have a vet who specifically deals with budgies, suggesting some willingness to help outside the usual small-pet caseload.

Pricing

No published pricing information is currently available for this clinic.

People

• •Diana: repeatedly praised for a caring, unhurried approach, especially with an older cat, and for talking through alternative treatment options clearly.
• •Reception team: often described as friendly, welcoming and reassuring, with long-term clients saying they are recognised and made to feel comfortable.
• •Anaesthesiologist: highlighted positively in one review after a cat’s operation, with the owner praising the smooth recovery.

Reviews

Google rating: 4.5/5 from 264 reviews.

• •Recent feedback is mostly very positive, with owners often describing the team as caring, professional and supportive, especially over many years of use.
• •Several reviews praise the practice for clear communication, including taking time to explain diagnoses, next steps, and different treatment or package options.
• •The reception side is a recurring strength, with mentions of friendly welcomes, helpful staff, and good communication such as appointment reminders.
• •One more critical review says charges felt high and describes being told there were no vets available for two days during normal working hours, which led that owner to move elsewhere.