Braintree Vets4Pets Ltd

Braintree Vets4Pets Ltd is part of the Vets4Pets group and is described on its website as a locally owned practice with modern facilities (including an in‑house lab, pharmacy, digital X‑ray and ultrasound). The practice appears set up for a mix of routine care and more involved diagnostics/surgery (orthopaedics and dentistry are listed), and it states it can see dogs, cats, rabbits and small mammals. Recent reviews include both fast access for urgent problems (one owner reports an emergency appointment within 10 minutes) and complaints about weekend/emergency consultation pricing and medication costs; those experiences conflict.

Services

Based on the clinic website summary, services and capabilities include

•Diagnostics & monitoring: in-house laboratory testing (biochemistry, haematology, electrolytes), blood pressure monitoring, ECG, echocardiography, ultrasound, digital X‑ray.
•Surgery & procedures: anaesthesia, soft tissue surgery, orthopaedics (including cruciate surgery and fracture repair), arthroscopy, ear surgery, dentistry.
•Preventive/routine care: microchipping, prescriptions/medication, nutritional advice, weight clinic, nurse clinics, health plans.
•Species covered: dogs, cats, rabbits, and small mammals (including rabbit medicine/testing and small mammal medicine/surgery).
•Facilities: isolation unit, operating theatre.
•Out-of-hours/emergency arrangements (as stated on the website): emergency cover is provided through Vets Now Witham when the practice is closed.
•Training: listed in the clinic data as a Veterinary Nurse Training facility.

Pricing

Pricing details mentioned in reviews (these are individual experiences, not a full price list)

•A weekend emergency appointment was quoted at £95 (one reviewer compares this to £65 during the week elsewhere).
•A consultation was reported as £62 (separate reviewer).
•One reviewer reports being charged £80 for ear cleaner and drops, and being told a demonstration would be available the next day for an additional £29.50.
•Another reviewer describes the practice as “expensive,” without giving figures.

People

No individual staff names are provided in the available materials. Across the latest reviews

•Owners repeatedly mention nurses, receptionists and vets taking time to explain options and answer questions (e.g., one emergency cat appointment where the vet “explained everything super thoroughly”).
•End-of-life care is described in detail by one reviewer who says staff “went above and beyond” to reduce a pet’s distress during euthanasia and supported the family.
•A contrasting theme in some negative reviews is feeling pressured by costs (e.g., concern about weekend fees and charges for medication/how-to support).

Reviews

4.6 stars from 313 reviews. - Fast urgent access: one owner says they were given an emergency appointment within 10 minutes of calling.

•Communication and support: reviewers describe thorough explanations, patience with anxious pets, and attentive support during euthanasia to minimise distress.
•Cost concerns (conflicting with positive care reports): some reviewers say weekend/emergency pricing and medication charges felt high, and one reports being asked to pay extra for a follow-up demonstration.

Reviews for Braintree Vets4Pets Ltd

Note: Showing the 5 most recent Google reviews out of 313 we track in total. Recent reviews may not be representative of overall sentiment.

Jamie Josling

2 weeks ago

I called Vets For Pets Braintree on Saturday, the 11th of October for somebody to check my dog ears as they were very sore. They told me it’s only emergency appointments and they would have to charge £95 compared to the original £65 during the week when I was registered at Chelmsford Vets For Pets, they never changed their prices every time widow went in for a consultation. It was £54. I have now re-registered her back at Chelmsford. They are seeing her today for £54. Vets For Pets are all about the money they don’t care about your pets.

3 months ago

Giles CG

3 weeks ago

Vets4Pets aren't our regular vets, but we have used them at a weekend when our normal practice isn't open. We have always found the staff to be kind, generous with their time and compassionate. The nurses and vets genuinely care about the welfare of the animals they see and will always do their best. Recently, we sadly had to have one of our pets put to sleep and the staff were incredible. They went above and beyond to ensure our pet wasn't distressed, supported us and were exceptionally kind. Thank you.

Len Munday

4 months ago

As with all vets it's expensive, but they sorted our little dogs issue.

Emily Knock

2 months ago

Really cannot fault this vets at all. Got us in for an emergency appointment within ten minutes of calling and the staff couldn’t have been kinder and more helpful. The vet was so kind and patient with our cat and explained everything super thoroughly and answered any questions we had. Nurses, receptionists and vet were all absolutely amazing and cannot thank them enough. 10/10. 😀

Brandon Jay

7 months ago

Great vets, all of the staff are all lovely and caring, they always make sure my dog gets the best care and goes the extra mile to make me feel less anxious. Reasonable value compared to other vets I’ve been to.

Claire Mulryan

5 months ago

Staff are friendly but it's just about how much money they can get out of you. I paid for a consultation £62 then they charged me £80 for some ear cleaner and drops which were £30 online, they wouldn't show me how to do it as I told them my dog won't let me, but would show me the next day if I paid another £29.50.

Freddy Clarke

Decent selection of dog and cat items but not much for reptiles or invertebrates, has a nice variety of aquarium fish too and a nice selection of pet rodents such as rats, gerbils, hamsters and other animals such as rabbits