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- •Owners repeatedly praise the team for being kind, friendly, and easy to talk to, with staff taking time to answer questions clearly. - Several reviews describe prompt, well-organised treatment, including surgery for cancer-related conditions and good follow-up communication. - The practice is often commended for its calm handling of anxious dogs, with examples of quieter appointments, outdoor examination first, and low-stress care.
- •Recent reviews are strongly positive, with repeated praise for a kind, professional and caring team and several owners saying they trust the clinic with their pets over many years. - Owners mention clear explanations and appointments where they do not feel rushed, which they say helps both them and their pets feel more at ease. - Recent examples of care include puppy vaccinations, treatment for a painful split claw/paw injury, and compassionate support at end of life.
Our Score (57/100)
4.6(349 reviews)
Treats:


- •Several recent reviewers describe warm, compassionate care from across the team, including reception, nurses and vets. - Long-term trust is a recurring theme, with one client saying they have used the practice for 30 years and another returning years later with an older cat and again feeling well cared for. - Kindness and empathy during difficult cat cases, including end-of-life care, are praised repeatedly, with Suzy mentioned by name in one review.
- •Recent feedback is consistently very positive, with clients describing the team as friendly, kind, caring, and professional. - Several reviewers highlight clear explanations during appointments, saying vets answer questions well and talk through what is happening. - Clients also mention efficient and flexible appointment handling, including easy booking, prompt appointments, and being fitted in despite a missed slot or a full schedule.
- •Recent reviewers often mention quick, efficient appointments and thorough help, especially for dogs needing prompt attention. - The team is frequently described as friendly, kind, respectful, and professional, with one long-standing client saying they have stayed with the practice for more than 18 years. - Some feedback highlights high-stakes support, including one owner who felt the team had effectively saved their dog, and another who praised staff for careful microchip and ownership checks for a found puppy.
- •Recent feedback is mostly very positive, with owners often describing the team as caring, professional and supportive, especially over many years of use. - Several reviews praise the practice for clear communication, including taking time to explain diagnoses, next steps, and different treatment or package options. - The reception side is a recurring strength, with mentions of friendly welcomes, helpful staff, and good communication such as appointment reminders.
Emergency ServicesVeterinary Nurse Training
Corporate
Verified Prices- •Routine consultations and ongoing care for dogs, cats, rabbits and small mammals, including treatment planning and follow-up discussions. - Diagnostics and monitoring, including digital X-ray, dental X-ray, ultrasound, ECG and echocardiography, blood pressure checks, and in-house lab testing such as biochemistry, haematology and electrolytes. - Surgery and procedures, including orthopaedics, cruciate surgery, fracture repair, soft-tissue surgery, airway surgery, ear surgery, dentistry, and keyhole procedures listed as laparoscopy, arthroscopy and endoscopy.
- •Many reviewers describe the practice as caring, friendly and professional, with several saying they would not go elsewhere. - A recurring positive theme is handling anxious pets well, especially nervous or rescue dogs, with calm behaviour, patience and treats helping dogs leave appointments more relaxed. - Owners also mention good communication, including being kept informed during the day about a pet’s progress.
Emergency ServicesVeterinary Nurse Training
Corporate
Verified PricesSouthend Victoria Vets4Pets is part of the Vets4Pets group. It offers routine preventative care such as vaccinations and neutering, alongside in-practice treatment, procedures and follow-up checks. Recent feedback is mostly positive about quick appointments, friendly staff and clear explanations, though a small number of reviews raise concerns about pricing transparency and the handling of urgent cases.
Emergency ServicesVeterinary Nurse Training
Independent Clinic
Verified Prices- •Many positive reviews describe caring, reassuring treatment, with owners saying vets take time to answer questions and explain options clearly. - Recent feedback includes praise for patient handling of nervous pets, supportive care for a rabbit that recovered well, and prompt help for a sick cat and an injured cat seen the same day. - Several long-term clients say they have used the practice for years and value the team’s consistency, kindness and willingness to accommodate individual pet needs.
