Walton Lodge Veterinary Group Ltd – Vets in Bishops Stortford
Clinic Overview
- Recent feedback is overwhelmingly positive, with owners regularly describing the team as kind, caring, accommodating and professional. - Several reviews mention strong emergency support, including being told to come straight in, being seen quickly, and feeling reassured during stressful situations. - Owners praise the practice’s manner with nervous pets, including patient, gentle handling of cats that dislike strangers and dogs that seemed unusually comfortable there.
Services
- •24-hour emergency care, with recent owners describing quick responses and being seen promptly when urgent problems arose.
- •Routine consultations and ongoing care, including long-term support for dogs and cats over many years.
- •Pet Health Club® Plus, with consultations included.
- •Repeat prescriptions and an online shop.
- •Care for pets specifically mentioned by the practice, including dogs, cats and guinea pigs.
- •Consultations where treatment options are explained clearly and owners are given time to ask questions without feeling rushed.
- •Support in difficult situations, including compassionate end-of-life care mentioned by owners.
- •Reviews also describe the team as especially good with nervous or vet-shy pets, including gentle handling of an uneasy cat and a dog that was unusually relaxed at the practice.
Pricing
No published pricing information is currently available for this clinic.
People
- •Zoe is mentioned repeatedly and warmly by owners, who describe her as supportive, calm with nervous pets, and reassuring during difficult situations.
- •Robyn is also named positively, with one owner saying they had a lovely experience with her.
- •The wider team is described as friendly, caring and professional, with vets who explain options clearly and take time to answer questions.
Reviews
Google rating: 4.7/5 from 104 reviews.
- •Recent feedback is overwhelmingly positive, with owners regularly describing the team as kind, caring, accommodating and professional.
- •Several reviews mention strong emergency support, including being told to come straight in, being seen quickly, and feeling reassured during stressful situations.
- •Owners praise the practice’s manner with nervous pets, including patient, gentle handling of cats that dislike strangers and dogs that seemed unusually comfortable there.
- •Communication is another recurring strength: reviewers say vets explain treatment options clearly, answer questions thoroughly, and do not make them feel pushed into extra tests or spending.

