Walton Lodge Veterinary Group Ltd – Vets in Bishops Stortford
Clinic Overview
Walton Lodge Veterinary Group Ltd is a long-established veterinary group in Bishops Stortford and is part of IVC Evidensia. The practice states that it offers 24-hour emergency care across six surgeries, along with a Pet Health Club® Plus plan that includes consultations. Recent feedback highlights friendly, supportive care, clear explanations, and a good approach with nervous pets, alongside some mixed comments about cost.
Walton Lodge Veterinary Group Ltd is a long-established veterinary group in Bishops Stortford and is part of IVC Evidensia. The practice states that it offers 24-hour emergency care across six surgeries, along with a Pet Health Club® Plus plan that includes consultations. Recent feedback highlights friendly, supportive care, clear explanations, and a good approach with nervous pets, alongside some mixed comments about cost.
Services
- •24-hour emergency care.
- •Pet Health Club® Plus with consultations included.
- •Repeat prescriptions and an online shop.
- •Care for pets specifically mentioned on the website, including dogs, cats and guinea pigs.
- •Consultations where treatment options are explained clearly and owners are given time to ask questions.
- •Support in difficult situations, including compassionate end-of-life care mentioned in reviews.
- •Reviews also describe the team as especially good with nervous or vet-shy pets, including a cat uneasy with strangers and a dog that was unusually relaxed during its visit.
Pricing
No published pricing information is currently available for this clinic.
People
- •Zoe is mentioned warmly in reviews, with owners praising her supportive manner during a difficult time and her calm handling of a nervous cat.
- •Robyn is also named positively, with one owner saying they had a lovely experience with her.
- •Unnamed vets are described as friendly, thorough and unhurried, including taking time to explain treatment options and answer lots of questions.
Reviews
Google rating: 4.6/5 from 88 reviews.
- •Recent feedback is largely positive, with many owners describing the staff as friendly, caring and supportive.
- •Several reviews mention pets being comfortable at the practice, including one dog that “actually liked being there”.
- •Owners also praise the team for clear explanations and for giving them time to talk through treatment options without feeling rushed.
- •A smaller number of reviews raise concerns about costs and one mentions a poor interaction with reception when prices were questioned.
