Medivet Benfleet London Road (Riverside Vets Benfleet)

Medivet Benfleet London Road, formerly Riverside Vets Benfleet, is part of the Medivet group. It appears set up for routine care and ongoing monitoring, with several reviews mentioning general and 6-month health checks, and it also offers access to Medivet’s wider network for overnight emergencies. Owners regularly highlight clear explanations during appointments and a calm, kind approach with pets, although one reviewer noted they would prefer more continuity with the same vet.

Services

• •Routine consultations and health checks for dogs and cats, including 6-month checks and multi-pet appointments mentioned by clients.
• •Surgical planning and estimates, including a review describing a cat operation where two estimate options were discussed and left to the owner to choose from.
• •General advice and ongoing monitoring, with reviews praising vets for explaining findings during the examination and answering questions clearly.
• •Pet handling focused on comfort, with several owners mentioning vets and nurses helping dogs stay calm, offering treats, and making time to put pets at ease.
• •Emergency care access through Medivet’s 24-hour network, with overnight emergency consultations available via Medivet’s around-the-clock centres.
• •Veterinary Nurse Training facility, listed for the practice.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. One clearly published figure is Medivet’s £130 overnight emergency consultation fee for consultations between 7pm and 9am at its 24-hour centres.

People

• •Liz Quin (vet): described as lovely and clearly caring about both animals and their owners.
• •Paulina (vet): praised for a fantastic manner during a dog’s 6-month health check, helping keep the dog calm and cooperative.
• •Dragos (vet): described as polite and understanding; one owner highlighted being given two estimate options for a cat operation.
• •Nurses, vets, and reception team: repeatedly praised for being friendly, kind, helpful, and attentive.

Reviews

Google rating: 4.7/5 from 248 reviews. Recent feedback is very positive overall, with most comments focused on staff manner, clear communication, and how well pets are handled during visits.

• •Owners frequently praise the friendly reception team, nurses, and vets, with comments that nothing is too much trouble.
• •Reviews often mention pets being treated with patience and kindness, including dogs being kept calm during checks and being offered treats.
• •Several clients highlight clear explanations and thorough examinations, including multi-dog health checks and support when discussing treatment options.
• •One reviewer raised a continuity concern, saying they had seen several different vets over the past year and would prefer a more regular clinician.