Medivet Benfleet London Road (Riverside Vets Benfleet)

Medivet Benfleet London Road, formerly Riverside Vets Benfleet, is part of the Medivet group. The practice appears set up for routine care, ongoing monitoring, and surgical planning, with access to Medivet’s wider 24-hour network for overnight emergencies. Client feedback consistently highlights clear explanations, a kind manner with pets, and a friendly front-of-house team.

Services

•Routine consultations and health checks for dogs and cats, including 6-month checks and multi-pet appointments mentioned by clients.
•General examinations and ongoing monitoring, with owners describing thorough health checks and vets explaining findings as the appointment goes along.
•Surgical planning and estimates, including a reported case where two estimate options were discussed for a cat operation.
•Prompt attention for urgent problems, with one recent owner saying their dog was seen straight away when a sudden issue arose.
•Pet handling focused on comfort, with several owners mentioning patient vets and nurses, dogs being kept calm, and treats offered during treatment.
•Emergency care access through Medivet’s 24-hour network, with overnight emergency consultations available via Medivet’s around-the-clock centres.
•Veterinary Nurse Training facility, listed for the practice.

Pricing

A very limited amount of published pricing suggests the clinic may sit around average, but this is based on very few comparable services. One published figure previously listed for the wider Medivet network is an £130 overnight emergency consultation fee for consultations between 7pm and 9am at its 24-hour centres.

People

•Liz Quin (vet): repeatedly praised as lovely and caring toward both animals and owners.
•Paulina (vet): highlighted for a calm, reassuring manner during a dog’s 6-month health check.
•Dragos (vet): described as polite and understanding, with one owner noting clear discussion of estimate options for a cat operation.
•Reception team, nurses, and vets: frequently described as friendly, helpful, patient, and kind.

Reviews

Google rating: 4.7/5 from 285 reviews. Recent feedback is very positive overall, with strong consistency around staff friendliness, reassuring care, and good communication.

•Owners often praise the reception team, nurses, and vets for being friendly, helpful, and attentive.
•Several reviews describe pets receiving calm, kind handling, including staff making time for nervous dogs and offering treats.
•Clients mention feeling well supported during appointments, with comments about thorough checks and vets explaining what they are doing.
•One recent reviewer said their dog was seen straight away when a sudden problem came up, suggesting a responsive approach when issues arise unexpectedly.