South Beech Veterinary Surgery

- Several owners praise the team for clear explanations and an unrushed approach, especially around procedures and discharge discussions. - Positive reviews mention same-day appointments for sick pets, good handling of an anxious cat, and helpful disabled access. - Surgical feedback includes a very positive account of neutering and hernia repair, with the pet described as well looked after throughout.

South Beech Veterinary Surgery in Wickford is a CVS practice offering a broad mix of routine veterinary care, diagnostics and surgery. Reviews commonly mention clear explanations, supportive handling of nervous pets and access to same-day appointments for sick animals. Recent feedback is more mixed overall, with praise for staff and clinical care alongside some complaints about cost and the feel of customer service.

Services

•Routine and preventive care: consultations, vaccinations, six-month health checks, microchipping, parasite control, blood pressure checks, nurse clinics, anal sac expression, grooming and nail clipping.
•Surgery and treatment: neutering/spaying, soft-tissue surgery and dentistry. Recent reviews specifically mention neutering and hernia repair, and one owner also discussed a spay-related disagreement about dew claw removal.
•Diagnostics and facilities: diagnostic testing, X-ray and ultrasound are listed among the practice facilities and services.
•Additional services: acupuncture, home visits and GB pet travel documentation.
•Emergency care: emergency support is available during normal opening hours through the practice, with out-of-hours emergency consultations provided by Earls Hall Veterinary Group.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Reviews include a complaint about an annual booster costing £92 without kennel cough, which one owner felt was high compared with other local practices.

People

•Lulu (vet): named positively in reviews, with one owner saying she was brilliant with their dog.
•Reviews also highlight the wider team, including receptionists, patient care staff and a discharge nurse, particularly around booking, explaining procedures and supporting pets through surgery and aftercare.

Reviews

Google rating: 4.6/5 from 157 reviews.

•Several owners praise the team for clear explanations and an unrushed approach, especially around procedures and discharge discussions.
•Positive reviews mention same-day appointments for sick pets, good handling of an anxious cat, and helpful disabled access.
•Surgical feedback includes a very positive account of neutering and hernia repair, with the pet described as well looked after throughout.
•More critical reviews focus on pricing and customer experience, including one complaint that visits felt abrupt or transactional and another disputing a clinical decision around dew claw removal at the time of spay.

Reviews for South Beech Veterinary Surgery

Note: Showing the 10 most recent Google reviews out of 157 we track in total. Recent reviews may not be representative of overall sentiment.

Arancha Malik

2 months ago

Unfortunately I’ve had several disappointing experiences at this practice. The atmosphere hasn’t felt particularly welcoming and the interactions have often felt quite abrupt, with little effort to make the visit comfortable. The overall experience has come across as quite transactional (come in, pay, and leave) rather than focused on care and reassurance. Because of this, I’ve decided to move to another veterinary practice.

janet Craven

1 year ago

All the staff are amazing and Lulu the vet was brilliant with our special boy.

Peter Towler

Very helpful with disabled access

Steve Foote

Had my Labradoodles annual booster today. Was horrified when I came to pay. The cost was £92, and that's without kennel cough. If I'd had known I wouldn't have had it done there. Phoned 2 other local vets and they would have charged £62 - £68. Will be going elsewhere after 23 years.

Denise Peetoom

2 years ago

Always great service and advise, would highly recommend south beach.

Francesca Yates

Really disappointed and due to a poor decision made by a vet at this practise my puppy now has to go in for a second operation that will cost me hundreds. I took my puppy here to be spade as this was the recommended practise in the area by Dogs Trust (where I adopted my puppy). Prior to her being spade myself, our vets and the groomers noticed the puppy has double due claws on both back feet. One dewclaw normal, the other floppy and boneless (like a skin tag). The floppy dewclaws were very curled and growing inwards going towards the pads and we were strongly advised by our vets to have these removed when she is spade as they will eventually grow into her pads and cause an infection. When we took her to this vets (as recommended by our adoption centre) the vet refused to remove them. Now 2 months later we have been advised that they have gotten so bad that they will eventually cause our dog a great deal of pain and guaranteed infection if they are not removed as soon as possible. By this vets making this decision it was only a matter of time before my dog would be in a serious amount of pain with infected pads. My biggest mistake was trusting this vets and I should have ignored the recommendation to have her spade here and stuck to my regular vets. Now my dog is struggling and I have to fork out £330 to have her put under anesthesia again to have them removed. The claws are essentially a ticking clock; they can’t be cut because they are so curled so this vets decision to leave them meant that she would rather wait for them to infect and hurt my dog than resolve the problem immediately. Poor advice and vet care so no, I would not recommend trusting them with your animals.

Carol Carroll

Our spaniel received excellent care at South Beech for neutering and a hernia repair. Excellent service from receptionists, Vet and discharge nurse. The whole procedure was carefully explained, nothing was rushed and our pet was well looked after. South Beech fully supported the work of Dogs Trust, Basildon.

Hannah

I’m so grateful we found this veterinary surgery! Everyone who works here that we’ve met is lovely and they take excellent care of our little drama queen of a dog, who we’ve already had to bring in 3 times in 6 months. Thanks, South Beech!