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Haven Veterinary Practice in Clacton-on-Sea is an RCVS Practice Standards Scheme Tier II accredited clinic and a veterinary nurse training facility. It provides medical, surgical and nursing care for a wide range of pets, including dogs, cats, rabbits, ferrets, birds and other small pets. Recent feedback consistently highlights calm, compassionate communication, kind handling of nervous animals, and supportive care at difficult moments.
Vets4Pets Basildon is part of the Vets4Pets group and operates as a veterinary hospital with 24/7 emergency and critical care. Its website highlights a broad in-house setup including CT and MRI, alongside treatment for cats, dogs, rabbits, birds, reptiles and other exotic pets. Recent reviews continue to praise end-of-life support, clear explanations, and exotic-pet care including surgery with overnight monitoring, while also showing some dissatisfaction around reception communication and insurance handling in urgent situations.
Our Score (64/100)
- •Many reviewers describe a caring, attentive team, with particular praise for listening, clear explanations and a friendly manner. - Recent examples include ongoing monitoring for a seriously unwell cat, thoughtful care for three Pomeranians, and successful surgery for a guinea pig with a severe eye problem. - Comments on value are mixed: one owner felt the practice cared more about the animal than about extra charges, while another felt misled over the timing and terms of a health plan covering vaccinations.
Our Score (64/100)
- •Several recent reviewers describe prompt, caring treatment, including a dog seen within minutes after arriving unannounced with an emergency. - Positive feedback highlights clear explanations and reassurance, especially around a cat's respiratory illness, later heart diagnosis and improvement on medication. - Communication is a recurring positive in some reviews, with praise for helpful reception staff and a vet taking time to phone and discuss ongoing care.
- •Recent feedback is largely warm and positive, with owners describing the team as friendly, caring, informative, and helpful. - Several reviewers highlight clear communication and decision-making, especially around more complex cases, with Ian mentioned more than once for taking time to explain treatment options. - The clinic is also praised for urgent care and responsiveness, including one account of a dog being seen within 10 minutes of an emergency call, and for ongoing support for rabbits and exotics.
- •Reviews are consistently very positive, with owners describing the team as professional, caring, friendly, and knowledgeable. - The reception team is mentioned again and again for being helpful with registration, answering questions, and accommodating short-notice appointment changes. - Owners regularly praise the vets and nurses for calm, kind consultations and for taking time to explain treatment plans or answer questions.
Medivet Waltham Abbey is part of the Medivet group, with Jessica Fleet listed on the website as partner and veterinary surgeon. The practice offers routine care alongside dentistry, in-house diagnostics and imaging, and support for a broad mix of species including cats, dogs, rabbits, birds, reptiles and small mammals. Recent reviews describe a welcoming clinic where appointments feel unhurried and treatment options are explained clearly.
- •Recent feedback is strongly positive about the team’s manner, with reviewers repeatedly using words like caring, kind, welcoming and compassionate. - Surgical support stands out, especially around TPLO procedures, with praise for care before, during and after treatment and for being available with follow-up advice. - Owners also mention clear explanations in consultations, practical telephone guidance for minor issues, and help with short-notice appointments.
Our Score (63/100)
Companion Care (Colchester) Ltd trades as Vets4Pets, a corporate practice in Colchester. The clinic offers small-animal care and also refers to a purpose-built referral hospital with its own 24/7 in-patient service for pets staying overnight or for several days. It is also listed as a Veterinary Nurse Training facility.
- •Recent feedback often mentions thorough, unhurried appointments, especially for puppy vaccinations and routine checks, with owners appreciating clear explanations and practical advice. - Several reviews highlight a kind, supportive team, including help with registration, same-day appointments for an unwell pet rat, and calm handling of worried owners. - Positive clinical examples include rabbit emergency surgery, follow-up care over the following weeks, and reassuring post-op support after a spay.
