Saffron Walden Vets4Pets Ltd

Saffron Walden Vets4Pets Ltd is described on its website as a locally owned Vets4Pets practice, set up in a purpose-built surgery with in-house diagnostics (lab, imaging) and separate dog/cat warding. It appears geared towards routine care plus a solid range of medical work-ups and surgery: reviews mention vets addressing a cat’s dental issues, allergies and arthritis, and handling a cat’s injured paw with last‑minute appointments when needed. Recent feedback is mostly very positive about continuity with named team members, but one owner reports a poor experience where a dog was held down by four staff to remove a grass seed, and they were disappointed that sedation wasn’t offered.

Services

Based on the clinic website and the latest written reviews, services and facilities mentioned include

• •Diagnostics & imaging: in-house laboratory (haematology, biochemistry), blood pressure monitoring, digital X-ray, dental X-ray, ultrasound, echocardiography, Tonopen eye pressure testing.
• •Surgery & anaesthesia: operating theatre, anaesthesia, soft tissue surgery, keyhole surgery.
• •Dentistry: dentistry and dental X-ray (also referenced in reviews as dental problems being addressed).
• •Preventive/routine care: microchipping, nurse clinics, nutritional advice, prescriptions/medication.
• •Isolation & warding: isolation unit; separated dog & cat wards and isolation units.
• •Travel documentation: animal health certificate / pet passport (as stated on the site).
• •Species seen (as stated): dogs, cats, rabbits, guinea pigs, rats; plus “small mammal medicine and surgery” and rabbit medicine/testing.
• •Out-of-hours (as stated): out-of-hours care is available via Vet 24 (listed on the website).

Pricing

• •Out-of-hours consultation fees are stated on the website as starting from £134 (via Vet 24).

People

Named staff members mentioned in reviews include

• •Jonathan (vet; role not explicitly stated, but consulted with) — repeatedly mentioned as part of the team providing care, including finding two last-minute appointments for a cat with a painful paw.
• •Bev — mentioned alongside Jonathan as part of the team that “took such good care” of a cat.
• •Annie — seen twice for a rabbit; the owner says she provided “all the necessary treatments.”
• •Gloria — mentioned alongside Jonathan and Bev as being “amazing” looking after two cats.

One older review also describes a vet (name not given) who talked through each step during a first-ever visit, and explained costs and options without pressure.

Reviews

Google rating: 4.7 stars from 66 reviews.

• •Continuity with named clinicians (Jonathan, Bev, Gloria, Annie) is a recurring point, with owners describing repeated visits over time.
• •Handling of specific problems: a cat’s poorly paw with last-minute appointments; longer-term management of dental issues, allergies, and arthritis in a cat; rabbit appointments with “necessary treatments.”
• •Communication about options and cost: one review highlights a vet explaining what they were doing and discussing different treatment costs/benefits without pressure.
• •Conflicting experience around restraint and stress: one owner reports two recent visits where vets seemed stressed, and their dog was restrained by four staff for grass-seed removal with no sedation offered, leading them to leave the practice.