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- •Many positive reviewers describe the team as friendly, caring and helpful, including for emergencies and quick advice over the phone. - Several owners mention strong care in more serious cases, including urgent surgery, inpatient nursing, dental work and investigations arranged quickly. - Communication is a recurring strength, with reviewers praising updates, clear explanations and compassionate support during treatment and recovery.
- •Owners often mention clear explanations and good communication, including being told what needs to be done and being given choices about treatment. - Several reviews highlight calm, gentle handling, especially with nervous pets, and say the team do not rush animals or their owners. - Practical reliability comes up more than once, with comments about having no problems getting appointments or prescriptions.
Medivet Downes Thorpe Bay is part of the Medivet group and provides both routine appointments and care for urgent problems. The practice offers 24-hour emergency cover, with an overnight emergency consultation fee applying between 7pm and 9am. It is also listed as a veterinary nurse training facility.
Medivet Corringham in Stanford-Le-Hope is part of the Medivet group, offering general veterinary appointments alongside access to Medivet’s 24-hour emergency care. Recent feedback describes both routine visits and short-notice problem appointments, including an end-of-day visit for a sore eye and a free mobility check that led to treatment for a skin infection. Overall recent sentiment is very positive, though one owner noted mixed experiences after a previous vet left before praising a more recent consultation as excellent.
Recent feedback highlights
- •Friendly, helpful staff: several reviewers describe the team as lovely, welcoming and quick to help. - Good communication and thoughtful aftercare: owners mention questions being answered from the point of booking, plus personalised discharge notes and small touches that made visits feel more personal. - Positive experiences with cats and urgent cases: reviews mention calm handling of cats, stray cat neutering, and one dog owner who says urgent surgery was organised within 24 hours.
- •Owners frequently praise the team as kind, professional and reassuring, with positive mentions for vets, nurses, reception and admin staff. - Urgent and complex cases feature prominently, including a very sick cat taken on for a second opinion, a 7-week-old kitten recovering within hours, and a badly injured cat treated over multiple visits. - Surgical care is a repeated strength, with reviews mentioning two knee operations for one dog and in-house treatment backed by advanced equipment for a cat with a severe leg injury.
- •Owners often mention being seen quickly, with short waits for appointments. - Reviews repeatedly praise a friendly, professional manner from both reception and veterinary staff. - Several comments highlight clear communication, with vets taking time to explain treatment or options.
- •General appointments and preventive care: 15-minute consultations, vaccinations, parasite care, microchipping, and nurse clinics. - Surgery and procedures: neutering for cats and dogs, plus dentistry. - Diagnostics: ECG, in-house laboratory testing, and imaging including X-rays and ultrasound.
- •Owners repeatedly praise the team for being kind, friendly, and easy to talk to, with staff taking time to answer questions clearly. - Several reviews describe prompt, well-organised treatment, including surgery for cancer-related conditions and good follow-up communication. - The practice is often commended for its calm handling of anxious dogs, with examples of quieter appointments, outdoor examination first, and low-stress care.
- •Recent reviews are strongly positive, with repeated praise for a kind, professional and caring team and several owners saying they trust the clinic with their pets over many years. - Owners mention clear explanations and appointments where they do not feel rushed, which they say helps both them and their pets feel more at ease. - Recent examples of care include puppy vaccinations, treatment for a painful split claw/paw injury, and compassionate support at end of life.