Loughton Vets4Pets Ltd

Loughton Vets4Pets Ltd is a corporate Vets4Pets practice in Loughton and is also listed as a veterinary nurse training facility. It is used for cat and dog care ranging from routine vaccinations and dentistry to surgery, diagnostics and urgent treatment. Recent reviews continue to highlight clear communication, supportive aftercare and several strong experiences with emergency and surgical cases.

Services

•Routine pet care: owners mention regular cat and dog care, including vaccinations and follow-up support.
•Surgery and aftercare: recent reviews describe emergency abdominal surgery for a dog, a dog spay with a neat incision and smooth healing, and other operations followed by reassuring recovery guidance.
•Dentistry: owners mention dental procedures including a dog dental extraction and a cat needing a canine tooth removed, with both reported to have gone smoothly.
•Urgent and complex cases: reviews describe emergency treatment for a critically unwell cat, as well as ongoing support for a cat with a neurological problem where the team discussed clear options and referral to the Royal Veterinary College.
•Diagnostics and medical treatment: blood tests are mentioned in reviews, along with arthritis treatment including Librela injections in one negative account.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. One reviewer says a cat dental procedure was noticeably cheaper than quotes from nearby vets, while another felt more expensive options were being pushed. The only specific price mentioned in reviews is £385 for blood tests for a cat.

People

Named team members mentioned by owners include Cheryl, Magdalena (described in one review as a vet), Amy (head nurse), Jennifer (reception), Aaron, Georgina, and Laurel. Cheryl is repeatedly thanked for calm, honest communication and surgical care; Jennifer for friendly and efficient front-of-house support; and Aaron and Georgina for attentive handling of an ongoing cat case. Magdalena, Amy and Laurel are also specifically thanked in connection with dental care and general support.

Reviews

Google rating: 4.4/5 from 327 reviews.

•Many recent reviewers describe the team as kind, calm and professional, especially in stressful situations involving sick pets or worried owners.
•Emergency and surgical care stand out in positive feedback, including one dog owner who says emergency abdominal surgery saved their pet’s life, plus good reports of spay aftercare and dental treatment.
•Reception and nursing support are mentioned positively, with owners describing helpful phone communication, friendly front-of-house staff and a reassuring approach during treatment.
•There are also some serious negative accounts, including concerns about advice around an arthritis injection, a complaint about inaccurate in-house blood test results, and one review that felt commercial pressure had increased.

Reviews for Loughton Vets4Pets Ltd

Note: Showing the 10 most recent Google reviews out of 327 we track in total. Recent reviews may not be representative of overall sentiment.

Emily Philp

1 month ago

I can’t recommend this practice highly enough. Cheryl and the team quite literally saved my dog’s life with emergency abdominal surgery. I switched from my local vets to Vets4Pets Loughton for the procedure, and I’m so glad I did. From start to finish, all the staff were incredibly friendly, kind, and supportive. They made what was a very frightening situation feel much more manageable. Their care, professionalism, and compassion are truly outstanding. They are amazing, thank you so much for everything.

Karen Skitt

Maisie had her operation in January after weeks of excellent treatment and help from the vets she is very well thank you very much for all your hard work 💕💕

Sabrina Bernard

We had a really good experience here for my Ragdoll cat, Miso. They managed to fit her in very quickly after seeing her, as she needed her canine removed. The procedure went well and she recovered smoothly. We felt she was in safe hands the whole time! Cheryl, the owner, was great and took us through everything. Everything felt straightforward and the staff are all so lovely too! It was also much cheaper than the quotes we’d had from our local vets, which we really appreciated. Thank you again for taking such good care of Miso. Would definitely recommend.

Ria Ks

Highly recommend I’ve had all my dogs jabs here and bought many items

David Lawrence

2 months ago

Unfortunately I feel professional engagement has declined over the last couple of years. Whilst the front office remains helpful the vets appear to be pushing more expensive options onto the owner. This would appear to be in line with other vets in the area. During my last couple of visits I felt the vets had been more interested in touting for extra work than animal welfare. I do not say this lightly because I'm sure few go into the game for the financial gain but commercial pressure seems to be winning.

Murat k

3 months ago

Best Vets around the Area. Especially, Cheryl was incredibly kind, professional, and thorough. She took the time to review a complex case carefully and gave clear, honest guidance without rushing to conclusions. Her calm and compassionate approach was very reassuring, and I’m extremely grateful for her help. Highly recommended. Thanks again for everything 🙂

Wendy Doyle

4 months ago

Vet prescribed my daughter's 8 year old dog with very slight arthritis a monthly jab of what she described as an anti inflammatory. No blood tests or anything done beforehand and we were told there were no side effects. Within a short space of time dog was behaving very oddly - nervous, staying on his bed all day - with extreme thirst issues. At the second and third jab they denied it was anything to do with the drug. Thankfully my daughter eventually got the name of the drug (Librela) and we got a second opinion after three months of this. It's taken a year but he's finally behaving as he was with his arthritis treated with a low dose of Metacam. Don''t go near this place

agnieszka szymczak

Last week we had a huge scare and a cat who was very poorly. Our usual vet had no availability so they arranged for us to be seen in Loughton. It was the best thing that happened ❤️ The team at Loughton were ever so kind, compassionate, professional and effective! Our cat underwent emergency treatment and they saved his life! We felt very well cared for 🫶 THANK YOU!

Angie Turner

From telephone calls. Staff at front of house and vets. All staff have all been great with our cats. I feel like my babies are in good hands

Nia Ng

Our local vet - been with them for over the past 6 years and will continue seeking their advice and assistance for our 2 cats. The vets and nurses have been professional, friendly and helpful while reception team has always been calm, attentive and efficient. Neat front desk, clean examination rooms and convenient location - Free parking and operational lift. —— Roger is our cat and he has a neurological issue since late 2024 that even with a referal to RVC (Royal Veterinary College) could not offer us any diagnosis nor any treatment plan. In light of his recent relapse episode, we come to appreciate more the work that Loughton vets and staffs do as well as the pressure they are under. Without the pet patient being able to tell them what’s wrong (and especially if you as an owner fail to notice what’s wrong), they can only rely on standard diagnostic tools to gain a better understanding; and like GPs, there is only so much that they can offer to do onsite. We received clear-cut options in our case and were thankful for the vets’ sympathy and support going ahead with our own action plan. It was a very stressful period for us and while feeling so worried and helpless at the same time, being greeted with consideration and compassion really helped us stay composed and positive. We are thankful for Jennifer, who has been a friendly face, genuine, kind and prompt with all reception tasks. We are grateful for Aaron and Cheryl, who are both invested in and very attentive to Roger throughout his healing journey. Our minds are at ease when seeing them and we have trust in their abilities and experiences. And last but not least, Georgina is caring and gentle with animals, she has so much love for Roger he was very content in her presence. —— People of Loughton can be difficult and demanding. We believe that unfortunately it is the underlying reason why the core team at this practice is so small and that at times, some vets end up acting relatively too by-the-book.