Riverside Vets Canvey

Riverside Vets Canvey is a veterinary practice in Canvey Island that is listed as a veterinary nurse training facility and offers emergency veterinary services. Recent feedback highlights quick access to care, including same-day appointments and a Saturday emergency visit where a dog was seen within 15 minutes. Owners also regularly mention clear explanations, calm handling of nervous pets, and compassionate support during difficult visits.

Services

•Emergency and urgent care: Clinic information lists emergency veterinary services, and recent reviews mention both same-day appointments and a Saturday emergency appointment with very fast triage.
•General consultations and examinations: Reviews describe thorough examinations, clear explanations of conditions, discussion of treatment options, medication being prescribed where needed, and follow-up appointments being arranged.
•Surgery and procedures: A cat spay is mentioned in reviews, including a tailored approach for a Sphynx cat to reduce visible scarring. Owners also describe quick hands-on treatment for minor procedures such as removing a grass seed from a dog’s paw pad.
•Support for anxious or difficult-to-handle pets: Several reviews mention cats being examined calmly and gently, including timid pets that usually resist handling.
•End-of-life support: One long-standing client specifically praises Andrea for empathetic support when saying goodbye to an elderly dog.
•Training practice: Clinic information indicates Riverside Vets Canvey is a veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

•Steph (vet): Praised as reassuring, helpful, and good at listening and answering questions about treatment options.
•Neil (vet): Repeatedly mentioned for listening carefully and helping nervous cats stay calm during visits.
•Callum (vet): Frequently praised for gentle handling, detailed explanations, and urgent care appointments; one review also spells the name as Calum.
•Andrea: Mentioned by a long-standing client as supportive, empathetic, and memorable in her follow-up care and relationship with both pets and owners.
•Reception and nursing team: Reviews regularly describe the front-of-house and nursing staff as friendly, welcoming, and helpful.

Reviews

Google rating: 4.6 stars from 271 reviews.

•Recent reviews are very positive about the team’s manner, with owners describing staff as friendly, approachable, professional, and genuinely caring about both pets and owners.
•Speed of access is a recurring theme, with mentions of easy booking, same-day appointments, and a Saturday emergency visit where a dog was seen within 15 minutes.
•Owners often mention clear communication: vets are praised for listening, explaining conditions well, talking through treatment choices, and arranging follow-up when needed.
•Specific experiences include quick removal of a grass seed from a dog’s paw, treatment and follow-up for a limping dog, calm handling of timid cats, compassionate support during an end-of-life visit, and a few comments describing prices as good or fair.

Reviews for Riverside Vets Canvey

Note: Showing the 10 most recent Google reviews out of 271 we track in total. Recent reviews may not be representative of overall sentiment.

Laura

5 months ago

Just amazing! They understand the love you have for your little fur baby and i trust the team and all their advice - the team are friendly and approachable. Would not use any other vet team. The vet team won’t over charge you and give advice with love

Mandy Hayhoe

I have been at this practice since I moved back to Canvey 15 years ago. I used to see Callum, but now mostly see Andrea. I trust them with my dogs, when I had to say goodbye to my eldest last year Andrea was so supportive and empathetic, it made one of the hardest days of my life run a little more smoothly. Andrea still talks about my Jack, and I feel that she has a genuine passion for her job, and the pets and people she helps. I would never go to another vets. I can't recommend them enough.

Phil Jarvis

Best veterinary care on the Island.

Rob Droniuk

6 months ago

Very friendly staff with easy booking and good price

Susan Radley

Saw Calum re Buddy limping. Was given professional advice, & medication, plus a follow up appointment. Extremely satisfied my dog & l.

Mark Hill

7 months ago

Lorraine Haines

8 months ago

Further update: 05/11/2025 Minkey saw vet Steph today- and she was absolutely wonderful with her, and very reassuring to us. She listened, and answered all our questions about Minkey's treatment options. The reception ladies, and all the people at Riverside are really lovely. Thank you! Update 15/08/2025 : We took our cat, Minkey, to see vet Neil today. He is always wonderful with her and this really helps calm her. He's a great vet, who always listens. Lovely nurses and reception people, too. I definitely recommend Riverside Vets. ---- We went today with another of our cats, Heathcliff. We saw Callum - who is an absolutely wonderful vet! I cannot recommend his practice highly enough. Lovely staff. Callum listened to us, and was so caring and gentle with our Heathcliff. Lovely staff. Offered a same day appointment. Our cat got the care and treatment she needed. Everything was well explained. Vet Neil was wonderful with Minkey.

Janice Sanders

9 months ago

Sharon Lacey

Riverside vets Canvey are very professional and always have your pets well being at heart. They listen, explain things and ensure you are aware of the choices of treatment available. Staff are polite and welcoming and I always recommend their services to friends and family.