Dog & Cat Vets in Witham

Brookend Veterinary Practice Ltd, located in Witham, Essex, is a highly regarded veterinary clinic with a strong reputation for excellent care and service. The clinic boasts an impressive 4.7-star rating from 395 reviews on Google, indicating consistent customer satisfaction. This high rating is further supported by the detailed written reviews from clients, emphasizing the clinic's friendly and competent staff, as well as their dedication to animal care. Customers frequently highlight the professionalism and kindness of the Brookend team, noting their expertise in handling a variety of pet health issues. Reviewers have praised specific staff members, including Michael, Rebecca, and Dr. Alex, for their exceptional care and personal attention to both pets and their owners. Clients appreciate the clinic's ability to manage breed-specific issues, as well as their responsiveness to emergency situations. The practice offers a range of services, including a veterinary nurse training facility and emergency veterinary services, which are available around the clock. The clinic is noted for its comprehensive care plans and open communication, ensuring pet owners are well-informed about their pets' health and treatment options. Brookend Veterinary Practice's commitment to high-quality veterinary care is evident in their handling of complex cases, such as diabetic cats and rabbits, and routine procedures like spaying and dental work. Their transparent approach and genuine care for animals make them a trustworthy choice for pet owners in the Witham area. Overall, Brookend Veterinary Practice stands out as a reliable and compassionate clinic dedicated to the wellbeing of pets and their owners.

Vets Now in Witham specializes in emergency veterinary services, providing critical care during non-standard hours. With a Google Maps rating of 4.1 stars based on 328 reviews, the clinic is generally well-regarded, although experiences vary. The reviews reveal a mixed sentiment. On one hand, four of the five detailed reviews are positive, highlighting the clinic's professional and compassionate staff. Reviewers like Jacqueline Harbour and Carol Benson commend the thorough examinations and clear communication provided by the vets, as well as the prompt and caring service from the reception staff. Joanne Hennessey also appreciated the attentive care her kitten received, noting that the staff kept her well-informed throughout the process. Graham Pooley's experience was similarly positive, with a detailed and professional handling of his German Shepherd's case. On the other hand, a negative review by Gary Kerr contrasts these positive experiences, citing a lack of communication and sympathy during his visit. Gary found the service lacking in compassion, particularly given the cost, and expressed dissatisfaction with the claims processing. The clinic is noted for its high pricing, especially for out-of-hours services, as mentioned by multiple reviewers. However, the quality of care seems to justify the expense for many pet owners, with several expressing gratitude for the clinic's availability and expertise during emergencies. Overall, Vets Now in Witham is a reliable choice for emergency veterinary care, particularly valued for its knowledgeable staff and effective treatment, although some aspects of customer service could benefit from improvement.