Brookend Veterinary Practice Ltd – Vets in Witham
Clinic Overview
- Recent feedback is very positive, with owners repeatedly praising the team as friendly, caring, efficient and welcoming from reception through to the vets and nurses. - A strong theme is long-term loyalty: several reviewers say they have used the practice for 20 to 33 years, and others say they returned after trying other local vets. - Reviews frequently mention clear communication, including explanations of test results, full treatment plans and regular updates during the day when pets are staying in.
Services
- •Routine and preventive care: vaccinations, booster vaccines, microchipping, neutering and general examinations are offered, alongside ongoing support through the practice’s pet plan. Recent reviews also mention vaccines being arranged at short notice.
- •Dental and surgical work: dental care is listed, and owners specifically mention tooth extraction. Surgery is supported with pre-operative and post-operative care, with reviews also referring to spaying.
- •Diagnostics and medical care: owners describe diagnostic work including X-rays, gastrointestinal investigation, blood tests and IV treatment during a same-day urgent admission. Reviews also mention explanations of test results and support for chronic conditions, including a diabetic cat.
- •Advice and longer-term support: the practice offers diet and feeding advice as well as travel advice, and reviews highlight time taken to answer questions, talk through treatment plans and give weight management advice.
- •Species and urgent care: cats, dogs and rabbits are specifically referenced. Urgent access is a recurring theme in owner feedback, including pets being seen quickly for emergency concerns and updates being given through the day by phone or WhatsApp.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Reviews also often describe the fees as fair, with one owner saying prices compared well with some local practices and others speaking positively about the pet plan.
People
- •Mike (also referred to as Michael): repeatedly named by long-term clients, who describe strong trust in his judgement and credit him with helping through serious illness.
- •Rebecca: mentioned warmly by long-standing clients as one of the vets they have known the longest.
- •Dr Alex: previously credited by an owner with diagnosing and resolving ongoing stomach issues and carrying out procedures including spaying, tooth extraction and X-ray-based investigation.
Reviews
Google rating: 4.7/5 from 445 reviews.
- •Recent feedback is very positive, with owners repeatedly praising the team as friendly, caring, efficient and welcoming from reception through to the vets and nurses.
- •A strong theme is long-term loyalty: several reviewers say they have used the practice for 20 to 33 years, and others say they returned after trying other local vets.
- •Reviews frequently mention clear communication, including explanations of test results, full treatment plans and regular updates during the day when pets are staying in.
- •Recent examples include fast urgent care and practical support, such as a poorly dog seen within the hour for blood tests and IV treatment, as well as smooth handling of routine visits for examinations, booster vaccines and pet plan administration.
