Brookend Veterinary Practice Ltd

- A clear theme is long-term loyalty, with several owners saying they have used the practice for 20 to 33 years. - Reviews consistently praise the kind, attentive and professional approach of both the clinical team and reception staff. - Owners describe good communication, including updates by phone or WhatsApp, time taken to answer concerns, and clear treatment planning.

Brookend Veterinary Practice Ltd is a veterinary practice in Witham offering routine care, surgery, dental work, diagnostics and urgent appointments for dogs, cats and rabbits. Recent feedback points to long-standing client relationships, clear communication and thoughtful handling of pets, including first visits and urgent cases. Owners also mention separate dog and cat seating areas, rear parking and a pet plan.

Services

•Routine and preventive care: vaccinations, booster vaccines, microchipping and neutering are offered, alongside general examinations and ongoing support through the practice’s pet plan.
•Dental and surgical work: dental care is listed, and owners specifically mention tooth extraction. Surgery is supported with pre-operative and post-operative care, with reviews also referring to spaying.
•Diagnostics and medical care: reviews describe diagnostic work including X-rays, gastrointestinal investigation, blood tests and IV treatment during a same-day urgent admission. Owners also mention support for chronic conditions, including a diabetic cat.
•Advice and longer-term support: the practice offers diet and feeding advice as well as travel advice, and reviews highlight time taken to answer questions and talk through treatment plans.
•Species and urgent care: cats, dogs and rabbits are specifically referenced. Urgent access is a recurring theme in owner feedback, including pets being seen quickly for emergency concerns.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Recent reviews also describe the fees as fair, with one owner saying prices compared well with some local practices, and another specifically praising the pet plan.

People

•Mike (also referred to as Michael): repeatedly named by long-term clients, who describe strong trust in his judgment and credit him with helping through a serious illness.
•Rebecca: mentioned warmly by a long-standing client as one of the vets they have known the longest.
•Dr Alex: previously credited by an owner with diagnosing and resolving ongoing stomach issues and carrying out procedures including spaying, tooth extraction and X-ray-based investigation.

Reviews

Google rating: 4.7/5 from 411 reviews.

•A clear theme is long-term loyalty, with several owners saying they have used the practice for 20 to 33 years.
•Reviews consistently praise the kind, attentive and professional approach of both the clinical team and reception staff.
•Owners describe good communication, including updates by phone or WhatsApp, time taken to answer concerns, and clear treatment planning.
•Recent examples include fast urgent access and effective care, such as a very poorly dog seen the same morning for blood tests and IV treatment, and a cat reportedly seen immediately for an emergency concern.

Reviews for Brookend Veterinary Practice Ltd

Note: Showing the 10 most recent Google reviews out of 411 we track in total. Recent reviews may not be representative of overall sentiment.

Sonia Smith

1 month ago

I have been a client of Mikes for 33 years and I couldn’t recommend his practice highly enough. This veterinary surgery is not driven by money or chains it is the true devotion, care, respect and compassion from Mike and his team towards animals and owners alike. I trust them wholeheartedly and appreciate everything they do whether it’s good times or the sad. Thank you so much! Not all heroes wear capes.

Mia

Wonderful practice! We’ve just started bringing our dog here and he’s had two visits for an examination and then his booster vaccines. Firstly, the practice is lovely, plenty of space to sit and it’s nice that they section dogs/cats away from each other as it’s definitely less distressing for some pets. The parking around the back is also great, plenty of spaces and really ideal. Secondly and most importantly, the staff are so friendly and attentive. We feel like they really value their customers and pets by how they act, and the prices are really fair in comparison to some local practices. We’re really pleased with Brookend and would highly recommend it☺️

JoAnn Williams

Wonderful caring service at fair prices. Kind and caring staff.

Laura Wragg

2 months ago

I’ve been using Brookend Bets for three years and very happy. They are great with Flo and always happy to see her and help. The pet plan is great too!

Ems Lane

Excellent vets all round! We called at 8.40 for an appointment and was seen by 9.20 with a very poorly pup! We were consistently updated throughout the day with calls or WhatsApp messages whilst our dog had to stay in for blood tests and be put onto an IV. Thankfully we were able to pick her up by 6.30 same day and she had made a complete U-Turn thanks to the Vets & Nurses here. Appointment booked for the next morning and all signed off with some tablets. Couldn’t thank or recommend them enough for everything they did for our baby!

Diane Butler

3 months ago

Had occasion to take my dog to Brookend and was very pleased and impressed extremely helpful friendly and efficient

Neil Aldridge

A Altesse (Frog Princess)

I only wish I had chosen this practice when I first moved to the area. Mike and his team are second to none. They have gone above and beyond in professionalism and personal service. They helped save our boy from a horrible illness and have made us feel validated in our decisions. Much of my experience with Mike has been that profit is not the key driver. Mike really cares about animals and their guardians. He is a very special man with a team to match x

Jo van Zanten

I have been bringing my pets to Brookend for over 30 years & I am always delighted with the service & care. Thank you for everything you do!

Katie Nash

I started using Brookend when I moved to Witham in 2004. Since then I have moved house twice and have been at several other vets and none even compare to Brookend. When I lived in Ipswich in 2019 I brought my dog back down to Witham for a second opinion as I completely trusted Mike's word on what was right. I am now back living in Essex and I've been at another vets for rhe last 2 years and im just about to re-register at Brookend. It's worth thr 40 min drive.