Paton & Lee Ltd – Vets in Witham
Clinic Overview
- Fast response when horses need urgent attention: recent feedback includes a colic call-out where the vet arrived within 45 minutes, and other owners say the team comes quickly when needed. - Friendly, caring team: reviewers regularly describe the vets and wider team as helpful, kind and genuinely focused on horse welfare. - Clear communication: owners mention vets explaining what they are doing, talking through what to expect, answering questions, and keeping them updated when they cannot attend in person.
Paton & Lee Ltd is an equine veterinary practice in Witham, Essex, with emergency veterinary cover and a strong reputation for responsive call-outs. Owners mention the team attending for urgent problems such as colic, as well as pre-purchase vetting, routine vaccinations, teeth visits and surgery. The practice is also noted for clear explanations, follow-up communication, and a sustainability policy referenced on its website.
Services
- •Emergency and urgent equine call-outs: Emergency veterinary services are listed, and recent owners describe quick attendance when needed, including one colic visit where the vet arrived within 45 minutes and followed up the next morning.
- •Routine equine care: Reviews mention yearly vaccinations, annual jabs, and teeth visits, with owners highlighting clear explanations during appointments and helpful advice on general health.
- •Pre-purchase vetting: Owners specifically mention pre-purchase examinations, praising the vet’s calm manner and willingness to answer questions.
- •Surgery and longer-term care: Longer-term clients describe the practice supporting their horses across a range of needs, from routine treatment through to surgery.
- •Client communication and coordination: Reviews mention prompt handling of arrangements, including texting updates and liaising with a stand-in when the owner could not attend in person.
Pricing
A very limited amount of published pricing suggests the clinic may sit above average, but this is based on very few comparable services. In reviews, one owner described the practice as well priced, and another mentioned a reduced-offer zone day for annual jabs and teeth visits.
People
- •Laura: Mentioned in a recent emergency colic call-out, with the owner praising her prompt arrival, treatment and follow-up.
- •Abbie: Named in a recent annual jabs and teeth visit, with positive feedback on communication and flexibility.
- •Johnathon: Praised for a pre-purchase vetting, with comments on his calm, professional manner and clear explanations.
- •Ali: Thanked for carrying out vaccinations and for explaining the process and general health considerations.
- •Piret and Sam: Named by a long-term client who thanked them for ongoing help across routine care and surgery.
- •Reception staff: Appreciated by one reviewer for being helpful over the phone.
Reviews
Google reviews show 4.9 stars from 121 reviews.
- •Fast response when horses need urgent attention: recent feedback includes a colic call-out where the vet arrived within 45 minutes, and other owners say the team comes quickly when needed.
- •Friendly, caring team: reviewers regularly describe the vets and wider team as helpful, kind and genuinely focused on horse welfare.
- •Clear communication: owners mention vets explaining what they are doing, talking through what to expect, answering questions, and keeping them updated when they cannot attend in person.
- •Trusted for both routine and more involved care: reviews cover annual jabs, teeth visits, pre-purchase vetting and surgery, with several owners describing long-term confidence in the practice.
