The Thaxted Vets Ltd

Services

• •Routine and preventive care: core services include vaccinations and neutering, alongside general veterinary care for everyday health needs.
• •Surgery and referrals: most surgical procedures are carried out in-house, with some orthopaedic and ophthalmic cases referred to a specialist centre.
• •Diagnostics and testing: ultrasound and X-rays are available, with most routine laboratory work done on site and more specialised testing sent to an external laboratory.
• •Pet travel support: the clinic says it can manage pet import and export paperwork and processes, including journeys outside Europe.
• •Out-of-hours care: some emergency attendance is handled by the clinic; when that is not possible, cases are covered by a dedicated out-of-hours service.
• •Examples mentioned by clients: recent feedback refers to long-term care for dogs, treatment for pets “from large to small”, and compassionate end-of-life support for a cat.

Pricing

No published pricing information is currently available for this clinic.

People

• •Shaun: repeatedly praised in reviews as experienced, knowledgeable, practical and highly trusted by long-standing clients with dogs and other pets.
• •Reception/front-desk team: feedback is mixed, with some clients describing polite service while others report rude or uncomfortable communication.

Reviews

The clinic has a 4.4-star Google rating from 14 reviews.

• •Several reviewers describe being with the practice or with Shaun for many years, with strong trust in his care and judgement.
• •Positive comments highlight caring, compassionate service, including sensitive support when a cat was put to sleep.
• •Dog owners speak well of the team, with one reviewer saying their dogs are relaxed visiting this practice compared with a previous vet.
• •Negative comments focus on communication, with some reviewers describing staff as rude and one reviewer unhappy with how an attempted registration was handled.