The Thaxted Vets Ltd – Vets in Saffron Walden
Clinic Overview
- Positive feedback includes compassionate and empathetic end-of-life care, with one owner specifically thanking the team after their cat was put to rest. - Shaun is singled out for an experienced, practical approach that inspires confidence. - One longer-term client says they have used the practice since it opened and have been very happy with the service.
The Thaxted Vets Ltd in Saffron Walden offers routine veterinary care alongside in-house diagnostics, routine laboratory testing and most surgery, with some orthopaedic and eye procedures referred to a specialist centre. The clinic also handles pet import and export paperwork, including travel beyond Europe, and has out-of-hours arrangements through either the practice itself or a dedicated emergency service via the main surgery number. Recent feedback is mixed, with praise for compassionate care and Shaun’s straightforward approach, alongside concerns from some clients about how they were spoken to.
Services
- •Routine and preventive care: vaccinations and neutering are listed among the clinic’s core services.
- •Surgery: most surgical procedures are carried out in-house, with some orthopaedic and ophthalmic cases referred on.
- •Diagnostics and testing: ultrasound and X-rays are available, with most routine lab work done on site and more specialised testing sent to an external laboratory.
- •Pet travel support: the clinic says it can manage pet import and export paperwork and processes, including journeys outside Europe.
- •Out-of-hours care: some emergency attendance is handled by the clinic; when that is not possible, cases are covered by a dedicated out-of-hours service.
- •Examples mentioned by clients: recent reviews refer to care for dogs and compassionate end-of-life support for a cat.
Pricing
No published pricing information is currently available for this clinic.
People
- •Shaun (vet): described by a recent reviewer as experienced, knowledgeable and reassuringly no-nonsense, with strong confidence in his care for dogs.
- •Reception/front-desk team (unnamed): feedback is mixed, with some reviewers unhappy with the tone of communication, and one reviewer describing an uncomfortable registration interaction.
Reviews
The clinic has a 4.3-star Google rating from 12 reviews.
- •Positive feedback includes compassionate and empathetic end-of-life care, with one owner specifically thanking the team after their cat was put to rest.
- •Shaun is singled out for an experienced, practical approach that inspires confidence.
- •One longer-term client says they have used the practice since it opened and have been very happy with the service.
- •Negative feedback centres on communication, with some reviewers describing staff as rude, and one reviewer raising a concern about how they were treated during an attempted registration.
