Dog & Cat Vets in Grays

Riverside Veterinary Group, located in Grays, Essex, stands out as a well-regarded facility, particularly noted for its veterinary nurse training offerings. The clinic boasts an impressive 4.6-star rating from 347 Google reviews, indicating a high level of customer satisfaction. This rating, supported by a substantial number of reviews, suggests a reliable service standard. Customer feedback highlights several positive aspects of Riverside Veterinary Group. Clients frequently commend the staff for their compassion, attentiveness, and personalized care. For instance, Lin G appreciates the personalized aftercare notes, while Geoff McGough praises the reasonable pricing and friendly service. Diana’s experience with an emergency operation also underscores the team's efficiency and compassionate care. However, not all feedback is positive. Krisztina Tompa's negative experience, where her pet's appointment was canceled without explanation, raises concerns about communication and reliability. Despite this, the overwhelming majority of reviews are positive, suggesting that such incidents may be exceptions rather than the norm. The clinic also supports local animal rescues, as noted by Cat Lady, who endorses the practice for its affordability and dedication to animal welfare. This commitment to community service further enhances the clinic's reputation. In summary, Riverside Veterinary Group appears to be a reputable and customer-focused veterinary clinic, offering a blend of professional service and community involvement. While there is a minor concern regarding communication, the clinic's high rating and numerous positive reviews suggest that it is a reliable choice for pet owners in the area.

Medivet Chafford Hundred, located in Grays, is a veterinary clinic that has garnered a strong reputation with a Google Maps rating of 4.6 stars from 103 reviews. This high rating suggests a generally positive perception among clients, with a good volume of reviews adding to the reliability of this rating. The clinic is also a veterinary nurse training facility, indicating a commitment to education and professional development within the veterinary field. Customer feedback is predominantly positive, highlighting excellent service, thorough care, and friendly, professional staff. Recent reviews praise the clinic for its ability to handle challenging situations, such as post-surgery care for pets and quick, effective treatments for ongoing health issues. Clients appreciate the clean facilities and the timely manner in which appointments are managed, with several noting the attentive and compassionate approach of the staff. However, there is a notable dissenting review that raises concerns about the clinic's vaccination policies. The reviewer felt misled regarding the necessity of certain vaccinations for their puppy, which led to the cancellation of a membership and seeking services elsewhere. This suggests a potential area for improved communication between the clinic and pet owners about treatment options and requirements. Despite this, the overall feedback supports Medivet Chafford Hundred as a reliable and professional veterinary practice, particularly praised for its dedicated care and knowledgeable staff. While some treatments may be perceived as costly, insurance coverage is often available, providing some clients with financial relief.

All Animals Veterinary Clinic, located in Grays, Essex, offers veterinary services with a Google Maps rating of 4.2 stars from 65 reviews. This reflects a mixed reception, with both high praise and notable criticisms. Positive reviews highlight the clinic's professionalism, care, and reasonable pricing. Clients appreciate the consistency of care, particularly the ability to see the same vet at every visit, which contributes to a trusting relationship. For instance, June Chasney commends the practice for its kind and caring approach and reasonable pricing, while Alev Ozsarac praises the efficient handling of her dog's pet passport and export procedures. Conversely, the clinic has received criticisms, particularly regarding the handling of larger animals and complex procedures. Jay Lindner shares a negative experience concerning the treatment of a large dog breed, citing a lack of familiarity and improper guidance on re-entry procedures to the UK, which resulted in significant inconvenience and expense. Zahra Ashraf recounts difficulties with post-operative care for her cat, including unresponsive communication and unclear follow-up instructions, leading to additional costs and concern over the surgery's outcome. The reviews suggest that while the clinic is effective for routine care and smaller animals, it may face challenges with more complex cases or larger breeds. The mixed feedback underscores the importance of clear communication and comprehensive post-treatment care to ensure client satisfaction. While not explicitly listed on the website, transparent pricing is appreciated by some clients, contributing to their positive experiences.