All Animals Veterinary Clinic

Top quality service. Excellent value for money!!

Very professional, kind are caring and reasonably priced. Moved to this practice from a larger one locally as I can see the same vet at every visit so good continuity of care

Very professional, kind are caring and reasonably priced. Moved to this practice from a larger one locally as I can see the same vet at every visit so good continuity of care

If you have a gerbil or field mouse this may well be the vets for you, but if you have a large dog breed that's still a lively puppy don't bother as the vet is absolutely useless. As I found out to my dismay when I took my Belgium malinois to her. Yes my dog is lively I rescued him from somebody who was unable to deal with him due to poor health. He was not walked and has been late to socialising both with animals and humans but is slowly getting better. Which was explained to the vet at the start, when I enquired about needing a pet passport. To allow me to be able to go to my father who was taken ill out in Germany. The first appt was OK, which was for the rabbies vaccine, but the 2nd appt which was to get a bolding patch looked at on scruffs head was not. The vet wouldn't come with in 5 feet of scruff (even though I had put a muzzle on him just in case) from 5 feet away outside in the carpark she suggested a treatment of medicated shampoo, I was then charged £80+ for a consultation and shampoo. I should of known when she had never heard of the dog breed and had to Google on the 1st appt. Eventually I got to get my dogs health certificate to allow me to travel. We left the UK and entered the continent with out any issues, I spent 3 weeks with dad and then had to head home. So you can imagine my horror when I reached the port to come home and to be told I could not enter the UK as my paperwork is not conplete (as my vet had not told me I need to take scruff to a vet 1-5 days before re-entering the uk to get him wormed). Being a Sunday night there was nothing I could do. The ferry company telling me to just let my dog go so I can travel. You then have to wait 24hrs after the medications is administered. So this meaning I had to pay out for 2 nights in a hotel a long with everything else. When I ring all animals the next day I'm told its my responsibility to check what's needed to re-enter the uk and she is sure she would of told me because she has never had this problem before!!! Yes because I would of ignored that info costing me £100s extra!! Like I say you might be ok with a goldfish (although judging by the state of the fish tank in reception probably not) or hamster going here but not with anything larger than that as the vet is well out of her depth. Definitely one of the worst vets I have ever used but I must say she is very quick with a response to a complaint pasing the buck I'm guessing she has a lot of experience dealing with them. Her patronising tone and manner really really was the last straw when my patience was already maxed out!

Lovely small vet. They took very good care of my kitten and made him very comfortable. I will be stick with them. Thank you for your care

This veterinary clinic was great in the beginning until I had to get my cat spayed. The whole process seemed simple enough and I was told over the phone that she would need to be dropped off in the morning and will be ready to come home in the evening and that a follow up check up (included in the price) would be done a week or so later. Everything was fine until a day after her operation when she started vomiting absolutely everything she ate. I tried to continuously call the vet however I was unable to get through to anyone no matter what time I called during the day. I assumed the vomiting would be due to the medication that I was putting in her food and researched finding out it takes at least a couple of days for this to subside. However 3 days later she was still vomiting and unable to keep down ANY of her food. I managed to get through to the vet at this point and was just bluntly told that she will be fine after another day or two. I asked if she would need her stitches removed and was told that she would not need a follow up appointment so there is no need to book one and had the phone put down on me. Another day later I became desperate and tried calling the vets again with again no response and the voicemail stating that they were closed. Unable to get through I ended up going to Wylie's as an emergency where I had to pay ANOTHER £60+ for an injection to stop her vomiting. When I told them at Wylie's of the operation the vet there was very confused as to the way the operation had been done. They were unsure of whether the stitches were to be removed or what sort they were saying they hadn't seen an operation done like this in a long time. I was told to keep the cone on her until these stitches could come off. They advised me to go back to all animals as they had done the surgery and would be able to open the stitches. Again I tried to contact all animals vet with no response as again they were closed from days before the holiday period. I had to then go back to Wylie's to pay another £40+ to have her stitches removed and even then they were unsure of leaving a stitch as they did not know if there were stitches underneath the skin. My cat now has a huge black spot where the operation was done and I have no idea what it is or what has happened under her skin. I again tried to call all animals on Friday with yet again, no response. This has been the absolute worst experience I have ever had with this vet.

Great vet shes an absolute god send. dealing with my dogs pet passport & exporting procedure.thank you so much . Pasha also thanks you too, for putting him at ease on each appointment.