Riverside Veterinary Group, located in Grays, Essex, stands out as a well-regarded facility, particularly noted for its veterinary nurse training offerings. The clinic boasts an impressive 4.6-star rating from 347 Google reviews, indicating a high level of customer satisfaction. This rating, supported by a substantial number of reviews, suggests a reliable service standard.

Customer feedback highlights several positive aspects of Riverside Veterinary Group. Clients frequently commend the staff for their compassion, attentiveness, and personalized care. For instance, Lin G appreciates the personalized aftercare notes, while Geoff McGough praises the reasonable pricing and friendly service. Diana’s experience with an emergency operation also underscores the team's efficiency and compassionate care.

However, not all feedback is positive. Krisztina Tompa's negative experience, where her pet's appointment was canceled without explanation, raises concerns about communication and reliability. Despite this, the overwhelming majority of reviews are positive, suggesting that such incidents may be exceptions rather than the norm.

The clinic also supports local animal rescues, as noted by Cat Lady, who endorses the practice for its affordability and dedication to animal welfare. This commitment to community service further enhances the clinic's reputation.

In summary, Riverside Veterinary Group appears to be a reputable and customer-focused veterinary clinic, offering a blend of professional service and community involvement. While there is a minor concern regarding communication, the clinic's high rating and numerous positive reviews suggest that it is a reliable choice for pet owners in the area.