Three puppies in a wicker basket

Kinfauns Veterinary Centre

Vets in Clacton On Sea, Essex

4.5 rating

Kinfauns Veterinary Centre – Vets in Clacton On Sea

🏠 Independent Local Business

AI Overview

Generated from publicly available data sources; may not fully represent the broader set of reviews.

Kinfauns Veterinary Centre, located in Clacton-On-Sea, is a well-established clinic with a solid reputation, as evidenced by its 4.5-star rating from 332 reviews. The clinic also doubles as a Veterinary Nurse Training facility, indicating a commitment to education and professional development in veterinary care.

The reviews present a mixed picture. Long-term client Paul Stevens praises the clinic for consistently excellent service over 25 years, appreciating the personal care and professionalism extended to pets. Likewise, Iris Cone, who faced mobility challenges, was pleased with the attentive care her cat received, highlighting the staff's dedication and communication.

However, some reviews raise concerns. Debbie Saunders and Peter Fearn criticize the clinic’s corporate ownership, suggesting a shift in focus towards profit over patient care. Saunders details a frustrating experience regarding prescription refunds, ultimately resulting in her being unwelcome as a client. Fearn echoes this sentiment, advising pet owners to seek medications online to avoid perceived inflated costs.

Eve Twyman also expressed dissatisfaction with the service, citing a lack of interaction and delayed medication retrieval during her appointment. These criticisms suggest that while the clinic has a strong foundation and positive long-term relationships, there are areas for potential improvement, particularly in customer service and corporate transparency.

Despite these critiques, the clinic's overall high rating and its role in training future veterinary professionals underscore its significance in the community. Clear, transparent pricing details were not available, but the consultation fee is noted as £50.

Special Services

VN Training

Veterinary nurse training provided

Location

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Contact

Primary: 01255 860555

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