Haven Veterinary Practice

Haven Veterinary Practice in Clacton-on-Sea is an RCVS Practice Standards Scheme Tier II accredited clinic and a veterinary nurse training facility. It provides medical, surgical and nursing care for a wide range of pets, including dogs, cats, rabbits, ferrets, birds and other small pets. Recent feedback consistently highlights calm, compassionate communication, kind handling of nervous animals, and supportive care at difficult moments.

Services

• •General veterinary care for a range of pets, including dogs, cats, rabbits, ferrets, birds and other small pets.
• •Medical, surgical and nursing care, with recent examples including dental treatment and support around possible chronic kidney disease.
• •Dental care, including treatment for cats needing dental procedures.
• •Support for ongoing health conditions, with owners describing clear explanations of options and compassionate discussion of longer-term concerns.
• •Urgent appointments, with one reviewer saying they were fitted in soon after calling.
• •End-of-life care, with reviews describing empathetic support and time given before and after euthanasia.
• •Cat-friendly features, including a separate upstairs waiting area for cats.
• •Practical guidance and aftercare, with recent reviews mentioning helpful advice such as dietary guidance.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Recent feedback is mostly focused on the quality of care rather than cost, although one reviewer described the practice as very expensive.

People

• •Kim (vet) is praised for gentle, thoughtful handling, including sitting on the floor to let a nervous elderly dog approach in their own time.
• •Olivia (nurse) is thanked for excellent care, with one owner highlighting her clear and compassionate communication around a cat’s dental treatment and possible chronic kidney disease.
• •Wassim (vet) is remembered by one owner as a good listener who brought enthusiasm to the consultation.
• •Evie is mentioned in a recent review as having gone above and beyond for a dog’s treatment.
• •Receptionists, nurses and assistants are regularly described as welcoming, friendly and easy to talk to.

Reviews

Haven Veterinary Practice has 4.6/5 stars from 736 Google reviews.

• •Recent reviews are overwhelmingly positive about the staff’s kindness, patience and professionalism, with many owners describing the team as caring, helpful and informative.
• •Communication is a recurring strength: owners mention clear explanations, good advice, and feeling supported without pressure to agree to unnecessary treatment.
• •Several reviews give concrete examples of compassionate care, including calm handling of nervous dogs, support during euthanasia, and practical advice that helped improve a pet’s diet and wellbeing.
• •A small amount of criticism does appear around cost, with one recent reviewer calling the practice very expensive, but the broader pattern is strongly positive.