Bishops Stortford Vets4Pets Ltd

Bishops Stortford Vets4Pets Ltd is part of the Vets4Pets group in Bishops Stortford, Essex. The practice is set up for routine healthcare as well as a range of surgical and diagnostic work, with in-house laboratory facilities, an operating theatre and digital imaging including dental X-ray. Recent feedback most often highlights clear explanations, unhurried appointments, kind reception staff and compassionate end-of-life care.

Services

• •Routine and preventive care: vaccinations, health checks, microchipping, nurse clinics, weight clinic, nutritional advice, prescriptions and health plans. Recent reviews also mention puppy inoculations alongside a full health check and time taken to answer owners’ questions.
• •Diagnostics and monitoring: in-house laboratory testing including biochemistry and haematology, blood pressure monitoring, digital X-ray and dental X-ray.
• •Surgery and dentistry: anaesthesia, cruciate surgery, fracture repair, dentistry supported by dental imaging, and surgery referrals. Reviews include one owner describing a successful operation for their dog.
• •Hospital and patient support: separate dog and cat wards, isolation units, an operating theatre and bereavement support. Written feedback also points to sensitive end-of-life care.
• •Emergency cover and training: when closed, emergency care is provided through VetsNow Witham. The practice is also listed as a Veterinary Nurse Training facility.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. In reviews, one owner said the quote for their dog’s operation was the lowest they received locally and that the final bill came in below the quoted amount.

People

• •Susanne: one owner specifically praises the surgeon Susanne, describing her as lovely and caring during their pet’s treatment.
• •Wider team: reviews repeatedly describe the vets as kind, helpful and reassuring, with receptionists mentioned as friendly, welcoming and helpful.

Reviews

Google rating: 4.7/5 from 173 reviews.

• •Several recent reviewers describe the team as caring, kind and understanding, with praise for both vets and reception staff.
• •Owners highlight clear communication in consultations, including explanations during appointments and time taken over puppy vaccinations and health checks.
• •One detailed review praises both a dog operation and later end-of-life care, describing staff as patient and compassionate throughout.
• •A small minority of feedback is critical, including one complaint about a phone interaction when asking for advice about flea treatment for a very young kitten.