Pauline Sell Veterinary Surgeon – Vets in Bishops Stortford
Clinic Overview
- Recent feedback is strongly positive overall, with owners describing the team as compassionate, passionate and welcoming, and some saying they feel treated like family. - A consistent theme is how comfortable pets seem at the practice, including one dog that reportedly runs into the building and is fussed over by staff. - Communication and reassurance stand out in the comments, including clear explanations around surgery and owners feeling their worries ease once they speak to the team.
Services
- •General veterinary care for cats and dogs: long-term clients describe bringing their pets here over many years, including regular care for both cats and dogs.
- •Surgical treatment: reviews include a detailed example of a dog having a cancerous gum mass removed, with clear explanation of the procedure and recovery.
- •Telephone help and advice: one owner specifically mentions the team being happy to help over the phone.
- •Veterinary nurse training facility: listed in the clinic’s structured information.
Pricing
No published pricing information is currently available for this clinic.
People
- •Pauline Sell: repeatedly mentioned by name, with owners praising her caring manner, clear explanations, and treatment of a dog needing gum surgery.
- •Wider team of vets, nurses and reception staff: regularly described as kind, compassionate, gentle and reassuring, with some owners saying staff know their pets well and help ease anxiety.
Reviews
Google reviews show 4.8/5 from 22 reviews.
- •Recent feedback is strongly positive overall, with owners describing the team as compassionate, passionate and welcoming, and some saying they feel treated like family.
- •A consistent theme is how comfortable pets seem at the practice, including one dog that reportedly runs into the building and is fussed over by staff.
- •Communication and reassurance stand out in the comments, including clear explanations around surgery and owners feeling their worries ease once they speak to the team.
- •There is also an unhappy review from a former client who felt profit was put before care, but most of the written feedback is warm and highly complimentary.

