Bishop's Stortford Veterinary Hospital – Vets in Bishops Stortford
Clinic Overview
- Several recent reviewers describe warm, compassionate care from across the team, including reception, nurses and vets. - Long-term trust is a recurring theme, with one client saying they have used the practice for 30 years and another returning years later with an older cat and again feeling well cared for. - Kindness and empathy during difficult cat cases, including end-of-life care, are praised repeatedly, with Suzy mentioned by name in one review.
Bishop's Stortford Veterinary Hospital is an independent small-animal practice, proudly independent since 1878, with veterinary hospital status since 1985. It runs its own 24-hour emergency service with an in-house duty vet and nurse, including overnight nursing care on site. Recent feedback is mostly positive and often highlights compassionate care, though there is also a recent serious complaint about communication and facilities during a critical case.
Services
- •Small-animal veterinary care, with recent reviews referring in particular to cat care, including treatment for older and seriously ill cats.
- •24-hour emergency and hospital care, with an in-house duty vet and nurse available 24/7, overnight nursing care on site, and the option for the duty vet to see pets at the surgery or arrange a visit if needed.
- •Preventative care through a Wellness Plan for essential routine care.
- •Veterinary nurse training facility.
- •Additional guidance and support referenced by the practice includes pet travel to the EU and information for dogs imported from abroad, including Brucella canis.
Pricing
No published pricing information is currently available for this clinic.
People
Suzy is named in a recent review for being understanding and empathetic during an end-of-life decision for a cat. Recent feedback also speaks positively about the reception team, nurses and vets as a whole.
Reviews
Google reviews show 4.6 stars from 349 reviews.
- •Several recent reviewers describe warm, compassionate care from across the team, including reception, nurses and vets.
- •Long-term trust is a recurring theme, with one client saying they have used the practice for 30 years and another returning years later with an older cat and again feeling well cared for.
- •Kindness and empathy during difficult cat cases, including end-of-life care, are praised repeatedly, with Suzy mentioned by name in one review.
- •One recent reviewer reports a very poor experience during a life-threatening illness, with concerns about communication, pressure around euthanasia, charges, and the condition of the facilities.
