Three puppies in a wicker basket

Summerdale Veterinary Centre Ltd

#3 Vet in Billericay, Essex

4.4
Independent Clinic

Summerdale Veterinary Centre Ltd – Vets in Billericay

Updated January 2026
Independent Clinic

Clinic Overview

Summerdale Veterinary Centre Ltd describes itself as a family-run practice providing veterinary healthcare and diagnostic services since 1994, with facilities including an on-site laboratory, X‑ray, ultrasound, and separate dog and cat wards. The website also states a 24‑hour emergency service for urgent circumstances.

In the latest reviews, owners repeatedly mention thorough examinations and clear explanations, including a cat seen for a second opinion after a leg injury where the team “took concerns seriously” and outlined what treatment was needed. Dentistry also comes up in reviews, with cats receiving dental surgery/teeth work. Feedback is mixed on the people side: some reviews praise specific vets for gentleness and empathy (including at euthanasia), while others describe a vet/owner as rude and mention long waits and organisational problems.

Services

From the clinic’s website summary and the latest reviews, services and capabilities mentioned include

  • 24‑hour emergency service (stated on the website)
  • Diagnostics and imaging
  • X‑ray
  • Ultrasound
  • Electrocardiograms (ECG)
  • On‑site laboratory
  • Endoscopy procedures (website)
  • Hydrotherapy (website)
  • Microchipping (website)
  • General pet care (website)
  • Dental work / dental surgery (mentioned in reviews)
  • Euthanasia (mentioned in a review describing a final visit)

Facilities mentioned on the website include separate dog and cat wards.

People

  • Alan (owner): Reviews conflict. Some owners describe Alan as “so knowledgeable, kind & considerate,” not rushing appointments, and being gentle and empathetic during euthanasia. Other reviewers report no apology after a 1.5-hour wait, and describe him as rude and lacking compassion.
  • Irena: Specifically praised by name for supporting an owner through a dog’s ongoing, multi-issue treatment, including being “amazing,” supportive during emotional times, and remembered for knowledge and commitment.
  • Support staff / reception: Also mixed. Multiple reviews praise the wider team as kind, patient, gentle, and good at remembering a pet’s history; however, other reviews describe poor organisation at reception leading to pets not getting the care owners felt they needed.

Reviews

4.4 stars from 122 reviews. - Thorough, explanatory consultations: owners mention careful examinations and being clearly talked through what was happening and what treatment was needed (including a second-opinion visit for a cat’s leg injury).

  • Gentle handling and emotional support: several reviews describe patient, gentle treatment of pets and empathy with owners, including during euthanasia.
  • Dental care experiences: dental work/surgery for cats is specifically mentioned.
  • Conflicting reports on professionalism and organisation: alongside strong praise, other reviews report rudeness, very long waits, lack of apology, and repeated reception/organisation issues serious enough for some owners to change practice.

Special Services

Emergency Services

Location

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