Featured Clinic Overview
## Summary Paton & Lee Ltd is an equine veterinary practice that (based on the structured clinic data) offers emergency veterinary services, and is described in reviews as responsive when called out. Owners specifically mention vets coming out for pre‑purchase vetting, routine vaccinations (“yearly jabs”), and surgery, with clients highlighting clear explanations and willingness to answer questions. The clinic website content available to us references a sustainability policy, but does not list clinical services in the extracted summary. ## Services - Emergency veterinary services (listed in the structured clinic data). - Equine call-outs (implied by multiple reviews describing vets “came out” to the horse). - Pre‑purchase vetting (reviewed explicitly). - Vaccinations / routine injections (“yearly jabs”) (reviewed explicitly). - Surgery (mentioned by a long-term client in a review). ## People - Johnathon: Mentioned for a pre‑purchase vetting; the reviewer says he explained everything clearly and was open to questions and concerns. - Ali: Mentioned for carrying out vaccinations; the reviewer notes she explained the process and what to expect, and discussed general health. - Piret, Sam, and Jonathan: Thanked by name by a long-term client for help across issues including surgery and routine care. - Reception staff: Praised in one review for being helpful over the phone. ## Reviews 4.9 stars from 118 reviews. Themes below are drawn from the latest written reviews available to us. - Equine focus and continuity of care: owners describe the team as “equine vets” and mention being a client for many years, covering everything from routine injections to surgery. - Clear explanations during visits: multiple reviews mention vets explaining what they were doing, what to expect, and being open to questions (notably during pre‑purchase vetting and vaccinations). - Responsiveness for visits/call-outs: one reviewer says the team “always come quickly” when needed and “sorts my 2 boys out.”
Showing 1-10 of 14 clinics
House & Jackson LLP is an independent equine and small-animal veterinary practice (established 1980) that appears set up for both routine pet care and higher-intensity equine cases, including urgent call-outs and surgery. The practice offers emergency and out-of-hours care, with small-animal calls forwarded to Vets Now (Witham) when the clinic is closed; the website also notes additional charges for some emergency-only cover periods. From the latest reviews, owners most often describe fast response and decisive treatment in emergencies (including a late-night equine colic case with surgery readiness), alongside strong compassion during difficult end-of-life visits—but there are also reports of long waits and feeling skipped or dismissed at appointments, and one account of a poor bedside manner during euthanasia.
House & Jackson LLP is an independent equine and small-animal veterinary practice (established 1980) that appears set up for both routine pet care and higher-intensity equine cases, including urgent call-outs and surgery. The practice offers emergency and out-of-hours care, with small-animal calls forwarded to Vets Now (Witham) when the clinic is closed; the website also notes additional charges for some emergency-only cover periods. From the latest reviews, owners most often describe fast response and decisive treatment in emergencies (including a late-night equine colic case with surgery readiness), alongside strong compassion during difficult end-of-life visits—but there are also reports of long waits and feeling skipped or dismissed at appointments, and one account of a poor bedside manner during euthanasia.
Clarendon Equine Clinic Ltd describes itself as an independent equine practice with in‑patient facilities and an in‑house laboratory (including same‑day general screen blood sampling). It offers 24/7 on‑call emergency cover (365 days a year), and its set‑up (surgical theatre, treatment room, menage, hard trot‑up areas, weighbridge) suggests it can handle both routine care and more involved investigations/procedures. In recent reviews, owners most often describe: - vets being calm with nervous ponies, including during a strangles injection where the pony was reported to be “completely relaxed” - ongoing communication, including being kept in contact over Christmas - punctual visits (“arrived on time”) and a team that includes a vet and a student on calls There is also a clear negative account (older) describing poor office/reception handling around a vaccine visit, including a dispute involving a £53 vaccine and concerns about pain relief not being left as expected.
Clarendon Equine Clinic Ltd describes itself as an independent equine practice with in‑patient facilities and an in‑house laboratory (including same‑day general screen blood sampling). It offers 24/7 on‑call emergency cover (365 days a year), and its set‑up (surgical theatre, treatment room, menage, hard trot‑up areas, weighbridge) suggests it can handle both routine care and more involved investigations/procedures. In recent reviews, owners most often describe: - vets being calm with nervous ponies, including during a strangles injection where the pony was reported to be “completely relaxed” - ongoing communication, including being kept in contact over Christmas - punctual visits (“arrived on time”) and a team that includes a vet and a student on calls There is also a clear negative account (older) describing poor office/reception handling around a vaccine visit, including a dispute involving a £53 vaccine and concerns about pain relief not being left as expected.
Our Score (79/100)
Catley Cross Veterinary Clinic Limited is an RCVS-accredited practice (established in 1990) that treats small animals and equines, and is also listed as a veterinary nurse training facility. Recent reviews repeatedly mention a spacious, clean reception designed to keep animals apart, plus clear explanations of treatment and costs (including pet plans). Several owners also describe being accommodated at short notice (including a Saturday appointment for a non-registered client) and supportive handling of reactive dogs. One recent review conflicts with this, describing a more impersonal experience since a “takeover,” including a vaccination-style injection given without any attempt to settle the dog first.
Catley Cross Veterinary Clinic Limited is an RCVS-accredited practice (established in 1990) that treats small animals and equines, and is also listed as a veterinary nurse training facility. Recent reviews repeatedly mention a spacious, clean reception designed to keep animals apart, plus clear explanations of treatment and costs (including pet plans). Several owners also describe being accommodated at short notice (including a Saturday appointment for a non-registered client) and supportive handling of reactive dogs. One recent review conflicts with this, describing a more impersonal experience since a “takeover,” including a vaccination-style injection given without any attempt to settle the dog first.
House and Jackson LLP
Chelmsford
Our Score (78/100)
House and Jackson LLP is an independent equine and small animal veterinary practice that’s been operating since 1980. The practice covers small animals and equines, and provides emergency and out-of-hours care with calls outside certain hours forwarded to Vets Now (Witham). In the latest reviews available to us, owners most often describe supportive handling of difficult situations such as euthanasia (described as gentle and respectful) and day-to-day care for rescue pets, plus practical help with pet insurance claims.
House and Jackson LLP is an independent equine and small animal veterinary practice that’s been operating since 1980. The practice covers small animals and equines, and provides emergency and out-of-hours care with calls outside certain hours forwarded to Vets Now (Witham). In the latest reviews available to us, owners most often describe supportive handling of difficult situations such as euthanasia (described as gentle and respectful) and day-to-day care for rescue pets, plus practical help with pet insurance claims.
House & Jackson LLP
Billericay
Our Score (78/100)
House & Jackson LLP describes itself as an independent equine and small-animal practice that has been caring for animals since 1980. It appears set up for routine and urgent same-day care (one owner reports calling in the morning and being given an appointment that same day, with a planned recheck 48 hours later), and it also provides emergency/out-of-hours cover, with some calls forwarded to Vets Now (Witham) outside stated times. Decision-relevant points from recent reviews are mixed: several owners describe kind handling and clear guidance, including support around pet loss, while others report issues around fees for Sunday emergencies and inconsistent continuity (different vets each visit). One long-term client describes a serious customer-service problem involving lost insurance claim forms and a complaint about a nurse’s phone manner.
House & Jackson LLP describes itself as an independent equine and small-animal practice that has been caring for animals since 1980. It appears set up for routine and urgent same-day care (one owner reports calling in the morning and being given an appointment that same day, with a planned recheck 48 hours later), and it also provides emergency/out-of-hours cover, with some calls forwarded to Vets Now (Witham) outside stated times. Decision-relevant points from recent reviews are mixed: several owners describe kind handling and clear guidance, including support around pet loss, while others report issues around fees for Sunday emergencies and inconsistent continuity (different vets each visit). One long-term client describes a serious customer-service problem involving lost insurance claim forms and a complaint about a nurse’s phone manner.
Linkswood Equine Vets Ltd is presented in reviews as a vet team used heavily for horse care, with one recent review also describing an urgent, same-day appointment for a cat. Owners mention being talked through options (including in a difficult end-of-life situation), and one client says the team sent a condolence card afterwards. A “plan” is also mentioned, with one owner saying they signed up after their urgent visit. Concrete details owners describe include: - Being seen “straight away” when an animal needed help urgently. - Home/yard visits from named vets (Emma and Kita are both mentioned for recent visits). - Decision discussions: one owner says “all options” were explored for an older mare before concluding there was nothing more that could be done. - Follow-up gesture after a loss: a card sent to the owner.
Linkswood Equine Vets Ltd is presented in reviews as a vet team used heavily for horse care, with one recent review also describing an urgent, same-day appointment for a cat. Owners mention being talked through options (including in a difficult end-of-life situation), and one client says the team sent a condolence card afterwards. A “plan” is also mentioned, with one owner saying they signed up after their urgent visit. Concrete details owners describe include: - Being seen “straight away” when an animal needed help urgently. - Home/yard visits from named vets (Emma and Kita are both mentioned for recent visits). - Decision discussions: one owner says “all options” were explored for an older mare before concluding there was nothing more that could be done. - Follow-up gesture after a loss: a card sent to the owner.
Fuller Equine Ltd is an independent, family-run equine veterinary practice established in 2014 by Alex and Claire. The clinic appears set up for ambulatory (at-yard) work with portable diagnostics (digital X‑ray, ultrasound, gastroscope, lameness locator, shockwave) and a mix of routine care and more involved investigations. In reviews, owners repeatedly mention clear communication “from the office staff to all the vets,” one case where Alex took over mid-investigation and reached a diagnosis on the first visit, and practical support around end-of-life care (including organising cremation and sending a condolence card). The website also states 24/7 emergency cover and out-of-hours visits.
Fuller Equine Ltd is an independent, family-run equine veterinary practice established in 2014 by Alex and Claire. The clinic appears set up for ambulatory (at-yard) work with portable diagnostics (digital X‑ray, ultrasound, gastroscope, lameness locator, shockwave) and a mix of routine care and more involved investigations. In reviews, owners repeatedly mention clear communication “from the office staff to all the vets,” one case where Alex took over mid-investigation and reached a diagnosis on the first visit, and practical support around end-of-life care (including organising cremation and sending a condolence card). The website also states 24/7 emergency cover and out-of-hours visits.
David Platt Equine Ltd appears to be an equine-focused veterinary practice (based on the name and owners talking about their horse being registered with the practice). The written feedback available is limited and dated, but it repeatedly describes a “friendly and helpful” service, with one owner specifically saying they would want a vet named Tony to handle anything beyond routine care. Another recurring detail is that the team “do their best to educate us,” suggesting an emphasis on explaining options and care.
David Platt Equine Ltd appears to be an equine-focused veterinary practice (based on the name and owners talking about their horse being registered with the practice). The written feedback available is limited and dated, but it repeatedly describes a “friendly and helpful” service, with one owner specifically saying they would want a vet named Tony to handle anything beyond routine care. Another recurring detail is that the team “do their best to educate us,” suggesting an emphasis on explaining options and care.
Pegasus Equine Veterinary Surgery
Chelmsford
Our Score (57/100)
Pegasus Equine Veterinary Surgery is an equine-focused practice; based on the written feedback available, it appears set up for prompt on-site (“call out”) veterinary visits. Reviewers repeatedly mention fast response/call-out times and punctuality, and one owner notes that vet Barbra “puts the animal first.” Named vets mentioned in reviews include Barbra and Sophie.
Pegasus Equine Veterinary Surgery is an equine-focused practice; based on the written feedback available, it appears set up for prompt on-site (“call out”) veterinary visits. Reviewers repeatedly mention fast response/call-out times and punctuality, and one owner notes that vet Barbra “puts the animal first.” Named vets mentioned in reviews include Barbra and Sophie.