Catley Cross Veterinary Clinic Limited – Vets in Halstead
Clinic Overview
- Many reviewers describe the team as friendly, caring and professional, with vets who are gentle with pets and clear in their explanations. - Recent feedback includes good experiences with nervous dogs, a home visit for a cat’s health check and booster, and calm handling of horses and ponies. - The clinic environment is often praised for being clean, warm and welcoming, with reception staff making owners feel at ease and space in the waiting area to keep animals apart.
Services
- •Small animal and equine care: The clinic website lists care for small animals and horses, and reviews include positive feedback about visits for horses and ponies.
- •Preventative care: Vaccinations, neutering and nutrition are mentioned on the website, alongside the Pet Health Club® preventative healthcare plan. Reviews also mention a cat receiving a health check and booster vaccination via a home visit.
- •Consultations and treatment discussions: Reviewers often say vets explain problems, treatment options, aftercare and costs clearly, and that appointments do not feel rushed.
- •Behavioural support and access examples: Reviews mention accommodating nervous or reactive pets, including gentle handling of a dog that is very fearful at the vets, as well as help in urgent situations and a previous last-minute Saturday appointment.
- •Visit experience: Feedback regularly describes the clinic as clean, warm and welcoming, with friendly reception staff, easy access and efforts to keep cats and dogs apart where possible in reception.
Pricing
No published pricing information is currently available for this clinic.
People
- •Lynne is mentioned positively for being welcoming and for explaining costs and pet plans thoroughly.
- •Carrea is praised for being calm, patient and understanding with horses and ponies.
- •Wider team: Recent reviews speak well of the reception team and vets for being friendly, patient and reassuring, particularly with anxious pets and owners needing continuity of care.
Reviews
Google rating: 4.8/5 from 335 reviews.
- •Many reviewers describe the team as friendly, caring and professional, with vets who are gentle with pets and clear in their explanations.
- •Recent feedback includes good experiences with nervous dogs, a home visit for a cat’s health check and booster, and calm handling of horses and ponies.
- •The clinic environment is often praised for being clean, warm and welcoming, with reception staff making owners feel at ease and space in the waiting area to keep animals apart.
- •A smaller number of reviews mention rising costs, problems cancelling the health plan, delays around results, and a feeling from some long-standing clients that the service has become more impersonal.

