Medivet Wickford

Medivet Wickford is part of the Medivet group and is led by partner and Veterinary Surgeon Susanne Schoch. The practice offers 15‑minute consultations, has in-house imaging (ultrasound and X‑rays) plus an in-house laboratory, and treats a range of species including cats, dogs, rabbits, poultry and small mammals. Recent reviews repeatedly describe staff taking time with nervous pets (including offering multiple treatment options rather than a single plan), keeping owners fully updated during investigations like scans, and accommodating extra visits to reduce a pet’s stress.

Services

Based on the website summary and recent review details, the practice offers

• •Consultations: 15‑minute consultations; online booking is mentioned in reviews.
• •Diagnostics & facilities: in-house laboratory, ultrasound, X‑rays (a review specifically mentions a pet being taken for a scan, with updates given during the process).
• •Preventive care: vaccinations, parasite care, microchipping.
• •Surgery/procedures: pet neutering; dentistry.
• •Nurse support: nurse clinics.
• •Complementary treatment: acupuncture.
• •Home visits (listed on the website).
• •Out-of-hours care: provided by Medivet 24 Hour Southend. The website states an out-of-hours consult fee of £130, with no charge for assessment by phone.
• •Medication disposal: the website asks clients to return unused medications for safe disposal.
• •Training: listed as a Veterinary Nurse Training facility.

Pricing

• •Out-of-hours consult fee: £130 (website).
• •Phone assessment (out of hours): no charge (website).

People

• •Susanne Schoch (Veterinary Surgeon, partner) – named on the clinic website as leading the practice.
• •Rita (vet) – mentioned in reviews as providing examinations, medication, and clear guidance (e.g., checking a dog over, dispensing medication, advising rest; keeping an owner updated during a scan).
• •Mollie (staff member who took a pet for a scan) – named in a review for handling the scan process and supporting a stressed pet.
• •Reception/administrative team – repeatedly described in reviews as helpful with booking and welcoming on arrival.

Reviews

Google rating: 4.8 stars from 232 reviews. “”

• •Owners frequently mention staff being gentle with timid or frightened dogs, and taking time to reduce stress (including accommodating additional visits to help a pet cope).
• •Several reviews describe clear communication, including being kept fully updated during diagnostics and being offered multiple treatment options to choose from.
• •Front-desk interactions come up often: helpful reception staff and smooth online appointment booking are specifically mentioned.