Medivet Wickford

Medivet Wickford is part of the Medivet group and is led by partner and Veterinary Surgeon Susanne Schoch. The practice offers 15-minute consultations, has in-house imaging including ultrasound and X-rays plus an in-house laboratory, and treats cats, dogs, rabbits, poultry and small mammals. Recent feedback highlights a calm, personal approach, especially with nervous pets, with owners praising clear updates during investigations and being offered more than one treatment option where appropriate.

Services

• •Consultations and routine care: 15-minute consultations, with reviews also mentioning online booking, vaccinations, and health checks.
• •Diagnostics and facilities: In-house laboratory, ultrasound, and X-rays. Recent reviews also refer to pets being taken for a scan, with owners kept updated during the process.
• •Preventive care: Vaccinations, parasite care, and microchipping.
• •Surgery and clinical treatment: Neutering and dentistry, with reviews mentioning examinations, medication, and follow-up advice such as rest after treatment.
• •Nursing support: Nurse clinics; recent reviews also mention a vet nurse helping with claw clipping.
• •Additional services: Acupuncture and home visits.
• •Out-of-hours care: Provided by Medivet 24 Hour Southend. The clinic lists an out-of-hours consultation fee of £130, with no charge for assessment by phone.
• •Other practical support: The practice asks clients to return unused medications for safe disposal and is listed as a Veterinary Nurse Training facility.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. The clinic publishes an out-of-hours consultation fee of £130, and states that out-of-hours phone assessment is free.

People

• •Susanne Schoch – named on the clinic website as the partner and Veterinary Surgeon leading the practice.
• •Rita – praised in several reviews for warm, clear care, including examinations, medication, and keeping owners informed during a scan.
• •Mollie – mentioned in a review for supporting a pet during a scan.
• •Chloe – named on reception in a recent review.
• •Nursing and reception teams – frequently described as friendly, helpful, and caring; one recent review also thanks Susie and the nurses for ongoing support.

Reviews

Google rating: 4.8 stars from 233 reviews.

• •Recent reviews are very positive about the team’s kind, personal approach, with several owners saying staff are especially good with timid, frightened, or stressed pets.
• •Owners repeatedly mention clear communication, including being kept updated during scans and being given multiple treatment options rather than a single plan.
• •Reception staff are often praised for being friendly and helpful, and one reviewer specifically mentions smooth online booking.
• •Reviews also suggest strong continuity of care and trust, with one owner saying they still travel back to the practice after moving away because of the team’s approach.