Edgewood Veterinary Group in Maldon is a well-regarded veterinary clinic, noted for its comprehensive and compassionate care. With a solid rating of 4.5 stars based on 75 reviews, the clinic is generally well-received by its patrons, although there are some discrepancies in client experiences.

The clinic is praised for its long-standing client relationships and supportive staff. Many customers highlight the dedication and professionalism of the team, with particular acknowledgment given to Fiona and Rebecca for their empathetic approach during difficult times, such as pet loss. This personalized attention is a recurring theme in reviews, with clients appreciating the clinic’s ability to accommodate their needs, such as offering convenient appointment times for those with busy schedules.

However, not all feedback is positive. One negative review criticizes the clinic for its handling of a pet's anxiety and the perceived lack of responsibility in addressing the issue. Additionally, there are concerns raised about the clinic's handling of medical records and adherence to GDPR regulations.

Despite this isolated criticism, the majority of reviews emphasize the clinic's friendly and professional atmosphere, with clients expressing satisfaction with the quality of care their pets receive. The availability of parking and the clinic’s location in Maldon are also noted as convenient features.

In summary, Edgewood Veterinary Group is recognized for its caring staff and competent veterinary services. While there is a notable negative review regarding customer service and policy practices, the overall sentiment from numerous long-term clients paints a picture of a reliable and supportive veterinary practice.