Edgewood Veterinary Group

- Recent reviewers often describe the staff and vets as friendly, welcoming and helpful, with positive comments coming from both long-term clients and newer customers. - Cat owners mention attentive care during check-ups and spaying, and one review highlights a fast response to a cat abscess with a practical treatment plan. - A particularly strong theme is compassionate support around bereavement, including contacting an owner after a cat was identified by microchip, allowing them to say goodbye, and sending a sympathy card.

Edgewood Veterinary Group in Maldon offers routine care alongside urgent appointments, referrals and intensive care facilities, and sees dogs, cats, small animals and exotic pets. Recent feedback is mostly positive, with owners often highlighting friendly staff, kind support in difficult situations, and practical treatment choices. There is also one serious negative review describing concerns about handling and access to records.

Services

•Routine and preventive care: health checks, vaccinations and parasite checks are listed, with recent reviews mentioning cats being well looked after during check-ups.
•Urgent and more complex care: the clinic advises owners to call immediately if a pet is seriously injured or unwell, and the website mentions emergency care, intensive care facilities and referrals.
•Procedures and treatment examples: recent reviews mention a cat being cared for during spaying, and another cat being seen quickly for an abscess, with a long-acting antibiotic used when tablets were not practical.
•Animals seen: dogs, cats, small animals and exotic pets.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Recent reviews focus more on the care experience than on cost, with little detailed comment on pricing.

People

•Fiona — praised as a vet who fitted in an abscess case quickly and chose a long-acting antibiotic to suit the owner's circumstances.
•Rebecca — thanked alongside Fiona and the wider team for support after a cat's death, including a sympathy card.

Reviews

Edgewood Veterinary Group has 4.5 stars from 76 Google reviews.

•Recent reviewers often describe the staff and vets as friendly, welcoming and helpful, with positive comments coming from both long-term clients and newer customers.
•Cat owners mention attentive care during check-ups and spaying, and one review highlights a fast response to a cat abscess with a practical treatment plan.
•A particularly strong theme is compassionate support around bereavement, including contacting an owner after a cat was identified by microchip, allowing them to say goodbye, and sending a sympathy card.
•One reviewer reports a very poor experience, saying their dog became fearful about vet visits and alleging the practice would not release records without further payment.

Reviews for Edgewood Veterinary Group

Note: Showing the 10 most recent Google reviews out of 76 we track in total. Recent reviews may not be representative of overall sentiment.

Emma Rolph

1 month ago

Fairly new using this vets but all visits so far have been great. Very friendly and welcoming staff. Our cat was very well looked after during check ups and whilst in for spaying. Would definitely recommend.

Shirley Headd

9 months ago

We have had our cat registered at edgewood vets maldon for over 15 years. Unfortunately, she passed away in a neighbouring garden peacefully at the age of 16 years and was taken to edgewood vets. They contacted us as she was mirochiped, and we went to say our goodbyes. The staff were fantastic, and we are so grateful for their support at such a difficult and sad time for our family. We were so grateful Molly was taken to her own vets. Thank you to Fiona, Rebecca, and the team for all you done to take care of Molly and for your beautiful sympathy card. ❤️

Tony Flack

11 months ago

Really helpful, friendly staff and vets.

Mark Whelan

1 year ago

So chilled walk in walk out dodgy done boom

Andrea Gridley

Have used this Vet for years. Fiona was very helpful on Sunday when I brought my friends cat in with an abcess. all sorted & dealt with fast. She totally understood that I work fulltime & fitted me in & gave a long acting antibiotic as my friend would not cope with tablets. very good vet.

Tom Beal

Always helpfull best vets in maldon

Anna Si

I am extremely disappointed with the service I received at this veterinary practice. The actions of the staff made my dog fearful and anxious about veterinary visits, which was never an issue before. Instead of taking responsibility, they labeled my dog as aggressive and offered no support, blaming my dog for the problem they initiated. On top of this, they have unlawfully refused to provide me with Bella’s medical records unless I pay more money, which is a clear violation of GDPR. The lack of care, professionalism, and respect shown by this practice is appalling. I would not recommend their services to anyone who cares about their pet’s well-being.

Oana Maria

3 years ago

Very friendly staff, very professional. Very happy with the whole experience I've had with them and how they treated my dog. They have a few parking spaces right in front of the shop, but there is street parking as well if car park is full. I totally recommend them. They are so much better than my previous Vet and I am so happy to have made the change.