Edgewood Veterinary Group – Vets in Maldon
Clinic Overview
Edgewood Veterinary Group describes itself as an independent practice and lists care for dogs, cats, small animals and exotic pets, alongside intensive care facilities and referrals. The website also states urgent appointments are available for seriously ill or injured pets, and that the practice holds Cat Friendly Clinic – Silver Accreditation.
From the latest reviews available, owners give concrete examples of the clinic handling difficult situations with follow-through: one family says the team contacted them via microchip details after their cat passed away and provided support and a sympathy card; another review describes a vet fitting in a cat with an abscess quickly and choosing a long‑acting antibiotic because the owner couldn’t manage tablets. There is also a clear negative account alleging the clinic’s handling made a dog fearful and that records were withheld unless additional payment was made.
Services
Based on the clinic website and the latest reviews available, services/capabilities mentioned include
- •Routine health checks
- •Vaccinations
- •Parasite checks
- •Urgent appointments / emergency care (the site advises calling immediately if a pet is seriously injured or ill)
- •Intensive care facilities (as stated on the website)
- •Referrals
- •Species seen: dogs, cats, small animals, exotic pets
- •Review examples of care: treatment of a cat abscess, including use of a long‑acting antibiotic
People
Named in the latest reviews
- •Fiona (vet; described as fitting an appointment in quickly for a cat with an abscess and selecting a long‑acting antibiotic to avoid the need for tablets)
- •Rebecca (team member; thanked alongside Fiona and the team for support after a cat’s death, including a sympathy card)
Reviews
4.5 stars from 75 reviews. - Support around end-of-life situations: a family reports being contacted after their cat was identified by microchip, being able to say goodbye, and receiving a sympathy card.
- •Practical, case-specific treatment choices: an abscess case was “dealt with fast,” with a long‑acting antibiotic chosen because tablets weren’t feasible.
- •Friendliness/helpfulness is mentioned in general terms across several reviews.
- •A serious complaint about handling and records: one reviewer says their dog became fearful after visits, felt the dog was labeled “aggressive,” and alleges the practice refused to provide medical records without further payment (presented by the reviewer as a GDPR issue).
Animals Treated at Edgewood Veterinary Group
Animals We Treat
Animal type information not yet available for this clinic.
Opening Hours – Edgewood Veterinary Group
Opening Hours
Hours
Reviews for Edgewood Veterinary Group
Note: Showing the 5 most recent Google reviews out of 75 we track in total. Recent reviews may not be representative of overall sentiment.
Shirley Headd
3 months ago
We have had our cat registered at edgewood vets maldon for over 15 years. Unfortunately, she passed away in a neighbouring garden peacefully at the age of 16 years and was taken to edgewood vets. They contacted us as she was mirochiped, and we went to say our goodbyes. The staff were fantastic, and we are so grateful for their support at such a difficult and sad time for our family. We were so grateful Molly was taken to her own vets. Thank you to Fiona, Rebecca, and the team for all you done to take care of Molly and for your beautiful sympathy card. ❤️
Shirley Headd
6 months ago
We have had our cat registered at edgewood vets maldon for over 15 years. Unfortunately, she passed away in a neighbouring garden peacefully at the age of 16 years and was taken to edgewood vets. They contacted us as she was mirochiped, and we went to say our goodbyes. The staff were fantastic, and we are so grateful for their support at such a difficult and sad time for our family. We were so grateful Molly was taken to her own vets. Thank you to Fiona, Rebecca, and the team for all you done to take care of Molly and for your beautiful sympathy card. ❤️
Tony Flack
8 months ago
Really helpful, friendly staff and vets.
Mark Whelan
10 months ago
So chilled walk in walk out dodgy done boom
Andrea Gridley
8 months ago
Have used this Vet for years. Fiona was very helpful on Sunday when I brought my friends cat in with an abcess. all sorted & dealt with fast. She totally understood that I work fulltime & fitted me in & gave a long acting antibiotic as my friend would not cope with tablets. very good vet.
Andrea Gridley
10 months ago
Have used this Vet for years. Fiona was very helpful on Sunday when I brought my friends cat in with an abcess. all sorted & dealt with fast. She totally understood that I work fulltime & fitted me in & gave a long acting antibiotic as my friend would not cope with tablets. very good vet.
Tom Beal
a year ago
Always helpfull best vets in maldon
Anna Si
a year ago
I am extremely disappointed with the service I received at this veterinary practice. The actions of the staff made my dog fearful and anxious about veterinary visits, which was never an issue before. Instead of taking responsibility, they labeled my dog as aggressive and offered no support, blaming my dog for the problem they initiated. On top of this, they have unlawfully refused to provide me with Bella’s medical records unless I pay more money, which is a clear violation of GDPR. The lack of care, professionalism, and respect shown by this practice is appalling. I would not recommend their services to anyone who cares about their pet’s well-being.
Oana Maria
3 years ago
Very friendly staff, very professional. Very happy with the whole experience I've had with them and how they treated my dog. They have a few parking spaces right in front of the shop, but there is street parking as well if car park is full. I totally recommend them. They are so much better than my previous Vet and I am so happy to have made the change.
John Shields
7 years ago
My wife and I have been going to the Edgewood Vets for many years, I would like to highly recommend them as I would not like to have to go anywhere else. The staff are always friendly and helpful and the Vets are the best. I wish them all the best for the future and years to come.
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