Dog & Cat Vets in Ingatestone

House & Jackson LLP is a veterinary clinic located in Ingatestone, Essex, England. With a strong emphasis on veterinary nurse training and emergency services, the clinic is well-regarded in the local community. It boasts an impressive overall Google Maps rating of 4.6 stars based on 256 reviews, indicating a generally high level of customer satisfaction. The reviews present a mixed picture, highlighting both the strengths and areas for improvement at the clinic. Positive feedback praises the clinic's compassionate and effective care, with particular commendation for staff members like Thomas, Charlotte, and the reception team. Reviewers have noted the clinic's ability to provide necessary treatment without resorting to unnecessary procedures, and they appreciate the supportive and understanding environment during difficult visits. However, some recent negative reviews point to issues with punctuality and professionalism. Complaints include a significant delay in appointment times and a lack of courtesy from at least one veterinarian. These instances have been described as disappointing, particularly for clients who have been with the clinic for many years. Despite these concerns, the majority of feedback is positive, suggesting that House & Jackson LLP is a reliable choice for veterinary care in Ingatestone. The clinic's willingness to address both routine and emergency needs, coupled with its dedication to training future veterinary professionals, contributes to its strong reputation in the area.

Ingatestone Veterinary Centre, also known as Spring Lodge Vet, is a highly regarded practice in Ingatestone, Essex, with a strong reputation for exemplary care and professional service. It boasts an impressive Google Maps rating of 4.7 stars from 93 reviews, indicating a high level of customer satisfaction, although just shy of the 100-review threshold for the most reliable data set. The clinic is noted for its veterinary nurse training facility, indicating a commitment to professional development and education within the field. Customer reviews are overwhelmingly positive, highlighting the clinic's compassionate and thorough care. C.P. shares a poignant account of their 12-year-old Northern Inuit's lifelong care at the clinic, particularly praising Neil and the support staff for their exemplary service. John Beck commends the caring nature of the staff towards his young border terrier, Maggie Mai, who looks forward to her visits. Andrea Hyde echoes this sentiment, recommending the practice for its friendly and professional team. A standout review by Nao Will emphasizes the exceptional care provided by Izabella, who offered a thorough second opinion for their dog, Luna. This reviewer appreciated Izabella's detailed attention, knowledge, and clear communication, contrasting it with previous negative experiences elsewhere. Linda Reason's review underscores the clinic's adaptability and commitment, as her family was able to secure vital inoculations for their puppy despite challenges posed by COVID-19 restrictions. In summary, Ingatestone Veterinary Centre is highly recommended for its compassionate, professional, and comprehensive veterinary care, making it a valued choice for pet owners in the area.