Ingatestone Veterinary Centre – Vets in Ingatestone
Clinic Overview
Ingatestone Veterinary Centre is part of the Spring Lodge Vets group, and is also a veterinary nurse training facility. The practice is mentioned in reviews as handling ongoing, complex care over many years (including multiple surgeries), and as a place owners go for a second opinion when they’ve felt pressured elsewhere. Specific examples owners describe include a vet reading prior notes in detail before an appointment, carrying out a thorough examination and clearly explaining options, and staff being comfortable handling a very large dog “with many issues” throughout his life. The clinic also promotes a Pet Health Club® Plus plan that includes consultations.
Services
- •Consultations (also promoted as included within a Pet Health Club® Plus plan).
- •Second opinions (one owner describes moving after feeling pressured and unsupported at a previous practice).
- •Examinations and treatment planning (reviews describe detailed history-reading, thorough exams, and clear explanation of options).
- •Surgery (multiple surgeries referenced for a dog with long-term, complicated health needs).
- •Vaccinations/inoculations (puppy inoculations are specifically mentioned).
- •Emergency/out-of-hours arrangements: the website states that a Spring Lodge branch provides emergency cover from 8am–5pm, and Vets Now operates an out-of-hours service.
People
- •Neil (vet; role implied in reviews): repeatedly mentioned in long-term care stories, including supporting a dog over 15 years and handling a large breed confidently (the dog was nicknamed “The Beast”).
- •Izabella (vet; role implied in reviews): described as calm and gentle with a dog, having read notes in detail, listening carefully, performing a thorough examination, and clearly explaining options.
- •Support staff: described as “magnificent” by an owner whose dog had multiple issues and surgeries.
Reviews
Google rating: 4.7 stars from 93 reviews. “”
- •Long-term relationships: owners mention staying with the practice for 15 years, and from a dog’s puppyhood through to end-of-life care.
- •Capability with complex cases: multiple surgeries and ongoing issues are referenced, with owners feeling their dogs were well cared for throughout.
- •Calm, thorough second-opinion consultations: reading prior notes, careful listening, thorough exams, and clear explanations of options are specifically described.
- •Handling and temperament: owners highlight staff not being intimidated by a very large dog, and another owner reports their young dog happily goes in “wagging her tail.”
Special Services
Animals Treated at Ingatestone Veterinary Centre
Animals We Treat
Companion Animals
Opening Hours – Ingatestone Veterinary Centre
Opening Hours
Hours
Reviews for Ingatestone Veterinary Centre
Note: Showing the 5 most recent Google reviews out of 93 we track in total. Recent reviews may not be representative of overall sentiment.
Amanda Davie
3 months ago
Would never take my dog anywhere else Neil and staff looked after my other dog for 15yrs and it will be the same for my new dog
John Lee
4 months ago
C. P.
6 months ago
Having recently had to say goodbye to our 12 year old Northern Inuit, I wanted to add to my old, stars-only review. He was with Spring Lodge from the age of 12 weeks, and the service provided throughout has been second to none. He was a complicated soul, with many issues through his life, and a number of surgeries during which he was cared for in an exemplary manner. Nobody was ever intimidated by his size and appearance which was something we faced a lot in the "real world", even if he was affectionately nicknamed "The Beast" by Neil! The support staff are magnificent.
C. P.
4 months ago
Having recently had to say goodbye to our 12 year old Northern Inuit, I wanted to add to my old, stars-only review. He was with Spring Lodge from the age of 12 weeks, and the service provided throughout has been second to none. He was a complicated soul, with many issues through his life, and a number of surgeries during which he was cared for in an exemplary manner. Nobody was ever intimidated by his size and appearance which was something we faced a lot in the real world, even if he was affectionately nicknamed The Beast by Neil! The support staff are magnificent.
John Beck
6 months ago
All the staff are so carrying to Maggie Mai the little border terrier she's only just over 1years and loves going to this vets she even goes in wagging her tail knowing she will be well looked after thank you💯
John Beck
4 months ago
All the staff are so carrying to Maggie Mai the little border terrier she's only just over 1years and loves going to this vets she even goes in wagging her tail knowing she will be well looked after thank you💯
Andrea Hyde
8 months ago
They are very friendly, professional and helpful. Would highly recommend this practice.
Andrea Hyde
5 months ago
They are very friendly, professional and helpful. Would highly recommend this practice.
Nao Will
6 months ago
Izabella at Spring Lodge Ingatestone, was extremely calm, gentle and caring towards our dog Luna. We went for a 2nd opinion and she had read the notes in detail and listened very carefully to our concerns. She carried out a thorough examination, was extremely knowledgeable and explained all our options very clearly. She was patient and kind and extremely reassuring. Our experience at our previous vets had left us feeling pressured, stressed and unsupported. Spring Lodge were a breath of fresh air, we feel reassured that Luna will have extremely compassionate care at Spring Lodge and we feel supported. I wish I had come to Spring Lodge earlier - thoroughly recommended.
Linda Reason
4 years ago
Our daughter and granddaughter had puppy Winstons inoculations done despite being registered with the pdsa, Where she was unable to get her pup protected against killer diseases due to the restrictions placed by the pdsa because of covid! Thankyou to staff at Ingatestone veterinary clinic,
