Ingatestone Veterinary Centre – Vets in Ingatestone
Clinic Overview
- Many reviewers describe the team as kind, patient, friendly, and professional, with several saying their dogs are comfortable and relaxed at the clinic. - Long-term loyalty stands out, with owners mentioning they have stayed with the practice for many years and trusted the team across different pets and stages of life. - Recent feedback includes praise for clear communication and knowledgeable support with ongoing problems such as ear disease and itching, as well as complex and surgical cases.
Services
- •Consultations and second opinions: General consultations and second-opinion appointments are a recurring theme, with owners describing vets who listen carefully, review notes thoroughly, and explain options clearly.
- •Examinations, treatment planning, and ongoing care: Reviews describe support with longer-term and more complicated conditions, including chronic skin and ear problems, itching, and cases managed over many years.
- •Surgery and complex case support: Owners mention multiple surgeries for dogs with longstanding health issues, and speak positively about the practice’s confidence in handling larger or more complex patients.
- •Routine preventive care: Vaccinations are offered, with puppy inoculations specifically mentioned. The practice also promotes a Pet Health Club® Plus plan that includes consultations.
- •End-of-life care: Feedback continues to highlight patient, compassionate support during a pet’s final weeks, including peaceful euthanasia and sensitive care for both pets and owners.
- •Emergency and out-of-hours arrangements: A Spring Lodge branch provides emergency cover from 8am–5pm, and Vets Now handles out-of-hours care.
Pricing
No published pricing information is currently available for this clinic.
People
- •Ailsa — named as the veterinary surgeon who took over a dog’s care during his final weeks, with the family praising her compassion, professionalism, and support.
- •Mia — thanked alongside Ailsa for gentle, respectful care during a pet’s final moments.
- •Neil — repeatedly mentioned in long-term care reviews, including many years of support and calm handling of a very large dog nicknamed “The Beast”.
- •Izabella — praised for a calm, gentle second-opinion consultation, including careful note-reading, a thorough examination, and clear explanation of treatment options.
- •Support staff and wider team — often described as friendly, helpful, professional, and caring.
Reviews
Google rating: 4.7/5 from 101 reviews.
- •Many reviewers describe the team as kind, patient, friendly, and professional, with several saying their dogs are comfortable and relaxed at the clinic.
- •Long-term loyalty stands out, with owners mentioning they have stayed with the practice for many years and trusted the team across different pets and stages of life.
- •Recent feedback includes praise for clear communication and knowledgeable support with ongoing problems such as ear disease and itching, as well as complex and surgical cases.
- •End-of-life care is especially warmly reviewed, although there is also an isolated recent negative review that criticised communication, diagnosis, and the handling of costs.

