Dog & Cat Vets in Walton On The Naze

## Summary Haven Veterinary Practice is a **Tier II accredited** clinic under the **Royal College of Veterinary Surgeons (RCVS) Practice Standards Scheme**, with **consultations by appointment only** (per the practice website). Recent reviews most often describe **surgical care and low-stress handling for anxious dogs**, including a case where a dog was **diagnosed with skin cancer and operated on within a few days**, and another where a **reactive dog was examined outside** to reduce stress. The premises are also described as **clean**, and the site notes **disabled access** and **off-road parking**. ## Services Based on the website summary and the latest reviews, owners mention: - **Consultations (appointment-based)** (website). - **Surgery**, including an operation following a **skin cancer diagnosis** (review). - Support for **nervous/reactive dogs**, including arranging a **quieter appointment** and examining a dog **outside before moving inside** with treats to build confidence (review). - **Vaccinations**, including fitting a pet in close to deadline (review). ## People - **Dr Niel Smith (vet)** – named in a review as the surgeon who carried out a “laborious” operation for a dog diagnosed with skin cancer, reported as successful. - **Leanne (nurse)** – described as “knowledgeable,” and mentioned for helping look after a pet and for **helping fit in vaccinations** at short notice. - **Evie (role not stated)** – credited by one owner for working with a very nervous rescue dog in a way that allowed treatment **with minimal stress and without restraint**. - **Kelcy (role not stated)** – mentioned positively by name as a friendly staff member. ## Reviews **Google rating: 4.7 stars from 113 reviews.** Themes below are drawn from the latest written reviews available to us. - **Clear communication and time for questions**, with multiple owners mentioning staff who “answer all our questions.” - **Speed and organisation around treatment**, including a dog diagnosed with skin cancer and then operated on within days (as described by the owner). - **Practical adjustments for anxious/reactive dogs**, such as offering a quieter visit and examining a dog outside first; owners also mention treat-based, low-restraint handling. - **Clean environment and friendly team** mentioned repeatedly. One review refers to “good beer,” which appears **unrelated to veterinary care** and may be about a different business. Duplicate wording also appears across a couple of reviews.