Haven Veterinary Practice

Haven Veterinary Practice is a Tier II accredited clinic under the Royal College of Veterinary Surgeons (RCVS) Practice Standards Scheme, with consultations by appointment only (per the practice website). Recent reviews most often describe surgical care and low-stress handling for anxious dogs, including a case where a dog was diagnosed with skin cancer and operated on within a few days, and another where a reactive dog was examined outside to reduce stress. The premises are also described as clean, and the site notes disabled access and off-road parking.

Services

Based on the website summary and the latest reviews, owners mention

• •Consultations (appointment-based) (website).
• •Surgery, including an operation following a skin cancer diagnosis (review).
• •Support for nervous/reactive dogs, including arranging a quieter appointment and examining a dog outside before moving inside with treats to build confidence (review).
• •Vaccinations, including fitting a pet in close to deadline (review).

People

• •Dr Niel Smith (vet) – named in a review as the surgeon who carried out a “laborious” operation for a dog diagnosed with skin cancer, reported as successful.
• •Leanne (nurse) – described as “knowledgeable,” and mentioned for helping look after a pet and for helping fit in vaccinations at short notice.
• •Evie (role not stated) – credited by one owner for working with a very nervous rescue dog in a way that allowed treatment with minimal stress and without restraint.
• •Kelcy (role not stated) – mentioned positively by name as a friendly staff member.

Reviews

Google rating: 4.7 stars from 113 reviews. - Clear communication and time for questions, with multiple owners mentioning staff who “answer all our questions.”

• •Speed and organisation around treatment, including a dog diagnosed with skin cancer and then operated on within days (as described by the owner).
• •Practical adjustments for anxious/reactive dogs, such as offering a quieter visit and examining a dog outside first; owners also mention treat-based, low-restraint handling.
• •Clean environment and friendly team mentioned repeatedly.

One review refers to “good beer,” which appears unrelated to veterinary care and may be about a different business. Duplicate wording also appears across a couple of reviews.