Dog & Cat Vets in Stansted

## Summary Mercer & Hughes – Stansted is set up for both routine appointments and urgent care, with **emergency veterinary services (24/7 or extended hours)** listed in its clinic data, and it’s also marked as a **veterinary nurse training facility**. In the latest reviews available to us, owners repeatedly mention the practice being **able to accommodate appointments** and being **friendly and accessible**. There’s also a clear split in experiences: one reviewer describes **heavy‑handed handling during clipping/shaving to investigate a neck swelling**, while other reviews emphasise **support during end-of-life visits**, including **sending the bill a few days later** rather than dealing with payment immediately. ## Services - **Emergency veterinary services (24/7 or extended hours)** (listed in clinic data). - **Veterinary nurse training facility** (listed in clinic data). - Investigation of a **neck swelling** is mentioned in a review (the owner expected a smaller area to be shaved for examination). ## Reviews **Google rating:** 4.7 stars from 109 reviews. **The basis:** “Themes below are drawn from the latest written reviews available to us.” - **Appointment access:** owners mention the team being “always able to accommodate.” - **Handling and manner with pets:** several reviews describe staff as friendly and good with pets; one review reports **aggressive/heavy-handed treatment** during shaving/clipping for a neck swelling. - **End-of-life care:** one owner highlights staff being **compassionate when saying goodbye**, and that **payment wasn’t pushed at the time** (bill sent days later). - **Process during COVID-era restrictions:** one reviewer describes staying at the car while staff collected the pet for the appointment, with **payment taken over the phone**.