Dog & Cat Vets in South Ockendon

## Summary Medivet South Ockendon is part of the Medivet group (not an independent clinic). It’s set up for routine and diagnostic veterinary care for cats and dogs, with on-site imaging (X‑ray and ultrasound) and an in-house laboratory, plus 15‑minute consultations and nurse clinics. The practice is also a Veterinary Nurse Training facility. From the latest reviews available, owners repeatedly describe an easy appointment process and calm, thorough examinations (including being “talked through” questions during a cat’s exam). Several reviews specifically name vets George and Alex for practical advice and sustained support through ongoing issues (one owner mentions frequent visits during a dog’s puppyhood due to eating things; another credits George with improving a dog’s condition after other vets suggested euthanasia). One reviewer also contrasts the practice with experiences elsewhere, saying they didn’t feel pushed to spend unnecessarily. ## Services Based on the clinic website summary, the practice offers: - Consultations (15‑minute appointments) - Vaccinations (including puppy/kitten courses and boosters) - Parasite care - Neutering (castration/spay) - Microchipping - Dentistry - ECG - In-house laboratory testing - Imaging: X‑rays and ultrasound - Nurse clinics - Home visits - Animal Health Certificates Out-of-hours: the website states the nearest 24‑hour emergency practice is Medivet 24 Hour Dartford, with “no charge for assessment by phone” and an out‑of‑hours consultation fee (see Pricing). ## Pricing Prices shown on the website include: - Standard vet appointment (regular opening hours): **£56.00** (listed as **£50.40** on the Healthcare Plan) - New puppy first appointment: **Free** (one complimentary puppy or kitten consultation per pet, limited to two pets per client) - New kitten first appointment: **Free** (same limit as above) - Dog annual vaccination booster: **£54.00** (included on plan) - Dog annual vaccination booster incl. kennel cough: **£96.00** (included on plan) - Puppy vaccination course (1st + 2nd): **£83.00** (included on plan) - Puppy vaccination course (1st + 2nd + 3rd): **£108.00** (included on plan; “based on clinical recommendation”) - Kitten vaccination course (1st + 2nd): **£83.00** (included on plan) - Kitten vaccination course (1st + 2nd + 3rd): **£108.00** (included on plan; “based on clinical recommendation”) - Dog castration (procedure only): **from £223.00** (listed as **from £200.70** on plan) - Dog spay (procedure only): **from £320.00** (listed as **from £288.00** on plan) - Cat castration (procedure only): **£98.00** (listed as **£88.20** on plan) - Cat spay (procedure only): **£148.00** (listed as **£133.20** on plan) - Medivet Healthcare Plan: **from £16.50** (dog) and **£14.50** (cat); the page also states a minimum **10% discount on all medical care** - Out-of-hours consultation fee (at the named 24‑hour emergency practice): **£130**; **no charge for assessment by phone** (as stated on the website) ## People Named team members listed on the website include: - **George** (Branch Partner and Veterinary Surgeon) - Mentioned in multiple reviews for persistence and involvement in complex/ongoing cases; one owner says their dog improved after other vets had suggested euthanasia, crediting George’s approach and follow-through. - **Alex** (Veterinary Surgeon) - Praised alongside George for practical advice and ongoing support, particularly during repeated visits in a dog’s early life. - **Catherine** (Head Veterinary Nurse) - **Brooke** (Veterinary Nurse) - **Darci** (Student Veterinary Nurse) - **Karen** (Patient Care Assistant) - **Liz** (Patient Care Assistant) - **Harriett** (Client Care Assistant) Reception/front-desk staff are also repeatedly mentioned in reviews as helpful and welcoming (for example, making registration and appointments feel straightforward). ## Reviews **Google rating: 4.8 stars from 285 reviews.** Themes below are drawn from the latest written reviews available to us. - Owners frequently mention **friendly, helpful staff** and a **smooth appointment experience** (“everything was easy from appointment to seeing vet”). - Multiple reviews describe **clear communication during examinations**, including being **talked through questions** during a cat’s check-up. - Several reviewers highlight **ongoing support and practical advice** for dogs with recurring issues (including repeated puppyhood visits for dietary indiscretions). - Named vets **George and Alex** are singled out for **staying involved** and helping in situations other clinics handled differently (including a case where euthanasia had been suggested elsewhere). - One reviewer explicitly says they **didn’t feel pressured for extra costs**, contrasting it with other vets they’d used.