Emergency Vets in Saffron Walden

Emergency Vets in Saffron Walden

24-hour and emergency veterinary care available now

About Emergency Vets in Saffron Walden

Updated January 2026

For pet owners seeking urgent attention, understanding emergency services is crucial.

In Saffron Walden, only one clinic offers emergency or out-of-hours care, which is critical for handling urgent and complex cases. This means that pet owners needing immediate care outside regular hours have limited options, emphasizing the importance of knowing which clinic offers these services. In contrast, the other clinics focus on routine care and may not accommodate urgent needs promptly. This distinction is vital for pet owners who might need emergency services unexpectedly, ensuring they are prepared with the appropriate contact information for such situations.

There is 1 veterinary clinic listed for emergency vets in Saffron Walden.

Top Rated Emergency Vets in Saffron Walden

Top-ranked veterinary practices based on quality, service, and customer reviews

#2

Mercer & Hughes

4.5(198 reviews)
Emergency Services
Independent Clinic
📞01799 522082
Treats:
dog
cat
bird
rabbit
chicken
## Summary Mercer & Hughes is a veterinary practice that also operates as a veterinary nurse training facility (as listed in its clinic information). It appears set up to handle urgent cases: reviews describe pets being seen quickly, sent for surgery, and discharged the same day, and one owner noted a vet running out to meet an unwell dog arriving by car. Owners’ experiences are mixed. Many reviews mention kindness in difficult moments (including euthanasia support and sending a condolence card afterwards), while a small number describe problems with professionalism and clinical decisions—such as not seeing the vet they booked, feeling a dog wasn’t fully examined, and a missed diagnosis that was later corrected elsewhere. ## Services - **Emergency/urgent care** (listed in clinic information); reviews also mention being **seen quickly** and being fitted in at **short notice**. - **Surgery**: one review describes a pet being assessed, **sent for surgery**, and **home the same day**. - **Post-procedure follow-up**: a **return check-up** is mentioned in reviews. - **Diagnostic sampling/tests**: one review mentions being **charged to take a sample**, with concerns about lack of clarity on **when results would be available**. - **Ongoing condition management**: an owner mentions repeated visits for a dog’s **ongoing allergy**, with lots of information provided and no pressure to buy products. - **End-of-life care**: multiple reviews discuss pets being **put to sleep** and the clinic’s support around that. ## People - **Catherine (vet)**: mentioned by name as being “kind and helpful,” giving “lots of information,” and **not pushing products** (noted alongside an assistant). - **Reception team**: described very differently across reviews—some owners say receptionists are “friendly and helpful,” while one recent review calls the receptionist “rude and unprofessional.” - **Unidentified male vet**: one owner observed him **running out to meet a family arriving with a very unwell dog**, wrapping the dog in a blanket and carrying it straight inside. ## Reviews **Google rating: 4.5 stars from 198 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Fast access when pets are unwell**, including being seen quickly and fitted in at short notice; one review describes surgery and discharge by closing time. - **Support during euthanasia** is repeatedly mentioned, including a **condolence card** sent afterwards. - **Clear explanations without sales pressure**: one owner with an allergy case says the vet gave lots of information and **didn’t push products**. - **Conflicting accounts on professionalism and clinical thoroughness**: some praise kindness and responsiveness, while others report not seeing the requested vet, feeling an exam was incomplete, concerns about **high charges for sampling**, and a **misdiagnosis** later corrected by another practice.

Why This Ranking:

Mercer & Hughes in Saffron Walden offers 24-hour emergency services and has a high review count, indicating reliability. Its 4.5-star rating and complete data profile reflect a well-rounded and trusted local veterinary clinic.