YourVets, located in Rayleigh, is a veterinary clinic that doubles as a veterinary nurse training facility. With a Google Maps rating of 4.2 stars from 557 reviews, the clinic provides round-the-clock service, indicating its commitment to accessibility and customer care.

Customer feedback is mixed. Positive reviews highlight the clinic’s attentive and compassionate care. Sarah Grove appreciated the information provided by Emily at reception about the Healthy Pet Club membership, which could have made her visit more cost-effective. Oliver James praised the reasonable pricing and excellent care his Maine coon cat received, noting a speedy recovery. Gill Evans commended the clean, spacious facilities and the personal attention her cat received from the vet, recommending the clinic for its excellent service.

However, some reviews raise concerns. Kristina Ramonaite criticized the clinic for what she perceived as unprofessionalism among the doctors and high prices for ineffective treatments. Sophie reported a frustrating experience with obtaining flea and worm treatments, citing delays, communication issues, and unprofessional behavior from the reception staff, which ultimately led her to switch to another veterinary practice.

Overall, YourVets appears to be a well-regarded clinic for many, but it faces challenges in consistency and communication, which may affect some clients' experiences. Despite the mixed reviews, the clinic's high number of reviews suggests a generally reliable service, although prospective clients might want to consider both the positive and negative feedback when making a decision.