Clinic Not Accepting Clients from VetsCompared
Medivet Downes Rayleigh – Vets in Rayleigh
Clinic Overview
Medivet Downes Rayleigh is part of the Medivet group. The practice appears focused on routine pet healthcare, with 24/7 emergency cover available through Medivet and ongoing support through a care plan. Recent feedback remains very positive, with clients praising patient handling, helpful communication, and a welcoming team.
Services
- •Routine consultations and ongoing care: Reviews mention first visits with a new puppy, repeat appointments, treatment for a dog with an ear problem, and regular injections for an older dog.
- •Cat and kitten care: Recent feedback includes kittens attending for a post-neutering check-up, alongside long-term care for family cats.
- •Minor procedures and follow-up care: One reviewer specifically mentions a dog’s foot operation and the support around treatment.
- •24/7 emergency care via Medivet: The practice offers access to out-of-hours emergency cover, with an overnight emergency consultation fee applying between 7pm and 9am.
- •Care plan support: Reviewers describe the care plan as making routine care feel straightforward and good value.
- •General pet care and handling: Clients regularly describe the team as gentle, knowledgeable, and attentive to pets as individuals, including patient handling of a dog described as difficult and pets seeming more relaxed at this practice.
Pricing
A very limited amount of published pricing suggests the clinic may sit above average, but this is based on very few comparable services. One published fee is the £130 overnight emergency consultation charge for consultations between 7pm and 9am. In reviews, the main value comment is positive, with one client describing the care plan as good value.
People
- •Michael (vet): Mentioned repeatedly by name and praised for patient handling, clear answers, and being reassuring during diagnosis and treatment.
- •Reception team: Described as welcoming, engaging, and helpful.
- •Wider team: Reviewers regularly mention knowledgeable, caring, and professional staff who put both dogs and cats at ease.
Reviews
Google rating: 4.7/5 from 130 reviews.
- •Strong long-term loyalty: Several reviewers say they have used the practice for many years, with comments ranging from a number of years to decades.
- •Kind, calm handling of pets: Owners highlight Michael’s patience with a difficult dog, and another says their dogs seem noticeably more relaxed at this practice.
- •Helpful, reassuring appointments: Reviews describe staff as friendly and professional, with good explanations for new owners and reassuring support during treatment.
- •Positive feedback across common visits: Recent examples include help with an ear problem, a kitten post-neutering check, regular injections, and care around a dog’s foot operation.
