Vets Now Manningtree – Vets in Manningtree
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Corporate
Clinic Overview
- Many recent reviewers describe kind, compassionate treatment in emergencies, including pets seen straight away or within around 30 minutes of calling. - Clear communication is a recurring positive theme, with owners mentioning thorough examinations, explanations of what was being done, advice on next steps, and supportive follow-up arrangements. - Reviews include positive examples across a range of urgent situations, such as a kitten with a tail injury, a dog seen in the early hours after collapsing, and a cat taken in while struggling in labour.
Services
- •Out-of-hours emergency veterinary care for small animals, including urgent assessment and treatment when a pet’s usual practice is closed.
- •Telephone triage and booking, with owners often mentioning prompt answers, discussion of next steps, help locating the clinic, and explanations around insurance or direct claims.
- •Emergency treatment and short-term stabilisation, with review examples including suspected foreign body ingestion, pain relief after examination, support for a cat struggling in labour, and hospitalisation on a drip for 24 hours before follow-up with a regular vet.
- •Diagnostics and monitoring are referenced in owner accounts, including blood testing and planned x-rays under sedation during emergency workups.
- •Communication and handover, with owners noting that findings and plans were clearly explained, and one recent review mentioning details being forwarded to another practice for follow-up.
- •End-of-life care, with several owners describing compassionate support during overnight or early-morning visits.
Pricing
No published pricing information is currently available for this clinic.
People
- •Alex (vet): repeatedly praised for being honest, compassionate and clear in difficult circumstances, including end-of-life care. A more recent reviewer also highlighted his calm, upfront communication during a very distressing visit.
- •Harriet (vet): described as reassuring and knowledgeable, and noted for handling a difficult cat calmly while explaining the next steps.
- •Phone, nursing and triage staff: often described as friendly, knowledgeable and helpful, especially around urgent booking, costs and insurance queries, though some owners felt the initial phone process or reception triage could be warmer or more responsive.
Reviews
Google rating: 4.2 stars from 532 reviews.
- •Many recent reviewers describe kind, compassionate treatment in emergencies, including pets seen straight away or within around 30 minutes of calling.
- •Clear communication is a recurring positive theme, with owners mentioning thorough examinations, explanations of what was being done, advice on next steps, and supportive follow-up arrangements.
- •Reviews include positive examples across a range of urgent situations, such as a kitten with a tail injury, a dog seen in the early hours after collapsing, and a cat taken in while struggling in labour.
- •Cost remains the main source of criticism. Some owners describe fees as very high, including consultation and insurance administration charges, and a few were unhappy with waiting times, triage handling, or the scale of treatment recommended.
