Waltham Abbey Vets4Pets – Vets in Waltham Abbey
Clinic Overview
Waltham Abbey Vets4Pets is a Vets4Pets practice described on its website as locally owned and run by a practice owner/veterinary surgeon. The clinic lists in-house diagnostic facilities (including a laboratory, digital X‑ray and ultrasound) and a hospital ward/isolation unit, suggesting it’s set up to investigate and manage a range of medical problems rather than only routine consults. Out-of-hours emergency care is stated as being provided via Vets4Pets Romford.
From the latest reviews available to us, experiences are mixed: some owners describe clear explanations and practical handling advice (including recommending calming medication before visits for a nervous cat), while others report feeling rushed in appointments, long waits, and problems with follow-up—particularly around receiving blood test results.
Services
Website-listed services and facilities include
- •Diagnostics (in-house/onsite): biochemistry, haematology, in-house laboratory, blood pressure monitoring
- •Imaging: X‑ray (listed as digital X‑ray) and ultrasound
- •Dentistry
- •Surgery facilities: operating theatre
- •In-patient care: hospital ward
- •Infection control: isolation unit
- •Pharmacy (listed as a facility)
Care mentioned in reviews includes
- •First puppy consultation (with vaccination timing discussed)
- •Blood tests recommended urgently for a sick cat
- •Annual check-ups for cats
- •Advice for anxious pets, including recommending calming pills before a vet visit
Emergency/out-of-hours (website)
- •When closed, emergency care is provided through Vets4Pets Romford.
Pricing
- •£56 for a puppy first consultation (reported by one reviewer).
People
- •Nicoleta Neagu — Practice Owner and Veterinary Surgeon (MRCVS) (named on the clinic website).
From reviews, individual staff feedback includes
- •Alina (role not stated in the review): described as explaining things clearly, being patient with questions, and suggesting calming pills before a visit for a nervous cat—something the owner said no other vet had advised previously.
- •One reviewer describing blood-test delays still said the vet was “very good” and checked the cat well, but criticised reception/organisation and lack of follow-up.
Reviews
4.3 stars from 180 reviews. “”
- •Clear explanations and willingness to answer questions are mentioned (including a vet/nurse taking time to explain and being patient).
- •Handling nervous pets: one owner valued being advised to use calming medication before appointments.
- •End-of-life support: one owner describes compassionate care for an elderly, very unwell stray cat, with prognosis discussed and the cat passing around the timeframe predicted.
- •Concerns about appointment experience: multiple reviews describe long waits, no apology for running late, and feeling rushed once in the consult.
- •Follow-up/communication issues (reported by some): one detailed review describes extended delays getting blood test results, needing to chase repeatedly, and results being sent elsewhere without being informed.
- •Concerns about clinical advice: one owner says a vaccination timeline was incorrectly advised, leading them to restart vaccinations and delay walks.
Special Services
Animals Treated at Waltham Abbey Vets4Pets
Animals We Treat
Companion Animals
Opening Hours – Waltham Abbey Vets4Pets
Opening Hours
Hours
Reviews for Waltham Abbey Vets4Pets
Note: Showing the 5 most recent Google reviews out of 180 we track in total. Recent reviews may not be representative of overall sentiment.
Megan H
a month ago
We brought our puppy here for a first consultation which cost £56 - the vet did absolutely nothing. When we asked questions we were just told ‘oh he’ll be fine’. We brought with us his vaccination card and were told he has a few weeks left until he needs his last one. However after checking with another vet after lack of confidence we were told we had missed the cut of point by a couple of days and had to start the process all over again. Meaning that we cannot bring our puppy out on walks for an additional 3 weeks. We are so disappointed with the knowledge and care of the vets at this practice.
Jason Kehoe
2 months ago
I'm so happy to have a Vets4Pets local to where I live. They have a fantastic range of animals and the staff are amazing 👏🏼
LC2000
in the last week
Awful and money centred . Vets are always running late with no apology and once you're in, they rush you out. Wouldn't recommend!
LC2000
2 months ago
Awful and money centred . Vets are always running late with no apology and once you're in, they rush you out. Wouldn't recommend!
Mark Carr
a year ago
Walter R. Willig
10 months ago
I went with my cat. It was sick, weak and with black spots that appeared around the mouth. The vet, was very good, checked the cat well and recommended many blood tests urgently to find out what the cat had. Until here it was a good service, the test was supposed to take max two weeks. After 3 weeks we started calling because we didn't receive any call about the results. Then they found out that the samples were retained in the EU border. Nobody did anything if I don't get upset and call. We took the cat back for another set of tests and again the same happened. More than two weeks passed, nobody did a follow up. Nobody apologised, just blaming someone else, and in all these, two months have passed without results. In the second test, they send the results to another Vet clinic, without informing me. In my opinion they are completely incompetent and you can't trust them with an emergency for your loved pet. Except the Vet doctor, the receptionist and the organisation have one of the worst customer services I have ever seen. They don't help you, don't give a solution, therefore put in risk your pet due procrastination. Fortunately, my cat recovered from what he had alone and now it's healthy and happy.
Walter R. Willig
a year ago
I went with my cat. It was sick, weak and with black spots that appeared around the mouth. The vet, was very good, checked the cat well and recommended many blood tests urgently to find out what the cat had. Until here it was a good service, the test was supposed to take max two weeks. After 3 weeks we started calling because we didn't receive any call about the results. Then they found out that the samples were retained in the EU border. Nobody did anything if I don't get upset and call. We took the cat back for another set of tests and again the same happened. More than two weeks passed, nobody did a follow up. Nobody apologised, just blaming someone else, and in all these, two months have passed without results. In the second test, they send the results to another Vet clinic, without informing me. In my opinion they are completely incompetent and you can't trust them with an emergency for your loved pet. Except the Vet doctor, the receptionist and the organisation have one of the worst customer services I have ever seen. They don't help you, don't give a solution, therefore put in risk your pet due procrastination. Fortunately, my cat recovered from what he had alone and now it's healthy and happy.
Ozlem O
a year ago
Since our dog, Bailey, has been a puppy, we’ve come here for all the treatments and help he’s needed. The whole team is incredibly accommodating and just genuinely lovely people. They have looked after our dog and given him the best care. Regardless of what he’s been through he still wags his tail when we get there and loves all the fuss and attention he gets. In terms of pricing they really aren’t too bad if you compare with other vets. Highly recommend!
Kasia Wojciechowska
2 years ago
Our lady - Alina, I believe I remembered correctly - she was amazing. She explain everything. She was patient and she was more than happy to answer to all my question. My cat is getting really nervous at the vet so she recommended to get some calming pills before visit - none of any vet advise me to do that before. She was really nice and patient. I definitely will recommend this place and come back if needed.
Denise Sykes
2 years ago
Always excellent service. I have three cats registered here and have annual checkups. One of my cats is a stray. I am always impressed with the advice and guidance I receive when I call for help. I recently brought in a 16 yr old poorly stray that I called Tiger Tiger. I had found her but wanted advice on her care and possible treatment. I was told she had only 2 weeks to live as she had a heart murmur, end of life liver/kidney and heart disease. She sadly died two weeks later as stated but the vet team showed her love and care above and beyond.They were all so kind to this poorly wonderful stray. Thank you everyone.
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