Galley Hill Equine Surgery – Vets in Waltham Abbey
Clinic Overview
Galley Hill Equine Surgery is a horse-only veterinary practice in Waltham Abbey that offers 24-hour emergency care, 7 days a week, and is listed as a veterinary nurse training facility. The practice appears set up for ambulatory equine work, with vets attending horses at their yard. Recent feedback remains mixed: some owners praise prompt emergency attendance, short-notice booking help and thorough examinations, while others report concerns about diagnosis, record-keeping and cost.
Galley Hill Equine Surgery is a horse-only veterinary practice in Waltham Abbey that offers 24-hour emergency care, 7 days a week, and is listed as a veterinary nurse training facility. The practice appears set up for ambulatory equine work, with vets attending horses at their yard. Recent feedback remains mixed: some owners praise prompt emergency attendance, short-notice booking help and thorough examinations, while others report concerns about diagnosis, record-keeping and cost.
Services
- •Equine veterinary care for horses and 24-hour emergency cover, 7 days a week.
- •Ambulatory visits for horses at their yard, with reviews describing both routine and urgent call-outs.
- •Preventive care, including booster vaccinations; one owner mentions being booked in at short notice with an on-time visit.
- •Lameness investigations, with reviews specifically mentioning nerve blocks during a lengthy assessment.
- •Emergency call-outs, including a reported Sunday visit with attendance within an hour.
- •Website posts also reference K-laser therapy, worm plan packages, travel offers, and a castration offer.
Pricing
No published pricing information is currently available for this clinic.
People
- •Tahiyya (vet): mentioned positively for a booster vaccination visit; described as polite, friendly and on time.
- •Natalia (vet): praised for a thorough approach, taking time to examine the horse fully and explain findings clearly.
- •Martin (head of the vet surgery): mentioned alongside Natalia during a detailed lameness investigation involving nerve blocks.
- •Reviews also mention a helpful receptionist and a student vet accompanying one visit.
Reviews
Google rating: 4.2/5 from 25 reviews.
- •Owners describe fast emergency response in some cases, including a Sunday call-out where the vet reportedly arrived within an hour.
- •Positive feedback highlights helpful booking support, punctual visits, friendly manner, and vets taking time to explain what they were doing.
- •Longer-form praise focuses on thorough examinations, detailed lameness work-ups, and good aftercare and customer service.
- •Negative feedback includes complaints about overcharging, a poor diagnosis in one case, and a separate report alleging incorrect leg blocking and inaccurate records, with the owner feeling financial concerns were prioritised over welfare.
