Galley Hill Equine Surgery

Galley Hill Equine Surgery is a horse-only veterinary practice in Waltham Abbey, Essex, offering 24-hour emergency care, 7 days a week. It provides ambulatory equine visits to horses at their yard and is listed as a veterinary nurse training facility. Owner feedback is mixed overall: older reviews praise prompt attendance, thorough examinations and clear explanations, while more recent comments raise concerns about pricing, billing and aspects of diagnosis and record-keeping.

Services

•Equine veterinary care for horses, including 24-hour emergency cover, 7 days a week.
•Ambulatory yard visits, with reviews describing both routine appointments and urgent call-outs.
•Preventive care, including booster vaccinations; one owner described being booked in at short notice, with the visit arriving on time.
•Lameness investigations, with reviews specifically mentioning nerve blocks during a lengthy assessment.
•Emergency call-outs, including a reported Sunday visit where the vet arrived within an hour.
•Website information also references K-laser therapy, worm plan packages, travel offers, and a castration offer.

Pricing

No published pricing information is currently available for this clinic.

People

•Tahiyya (vet): praised in a review for a booster vaccination visit; described as polite, friendly and on time.
•Natalia (vet): mentioned positively for a thorough approach, taking time to examine the horse fully and explain findings clearly.
•Martin (head of the vet surgery): named alongside Natalia during a detailed lameness investigation involving nerve blocks.
•Reviews also mention a helpful receptionist and a student vet accompanying one visit.

Reviews

Google rating: 4.1/5 from 27 reviews.

•Reviews show a mixed picture overall, with several older positive comments contrasting with more recent negative feedback.
•Positive experiences mention helpful booking support, punctual visits, friendly manner, prompt emergency attendance, and vets taking time to explain what they were doing.
•Stronger positive comments describe thorough examinations, detailed lameness work-ups, and good aftercare and customer service.
•More recent critical reviews raise concerns about high charges, billing after treatment, a poor diagnosis in one case, and a separate complaint about incorrect leg blocking and inaccurate records.

Reviews for Galley Hill Equine Surgery

Note: Showing the 10 most recent Google reviews out of 27 we track in total. Recent reviews may not be representative of overall sentiment.

Mandy

1 month ago

Jordan Hockham

3 months ago

Please don’t use these vets we had to put our horse down and paid everything with them on the day we then had a phone call saying they require more funds as the horse needed more sedation weeks later and if we didn’t pay they would send bailiffs terrible vets would steer clear all the reviews positive reviews must be fake

Nikki Ward

9 months ago

Completely over charge me for a three minute visit and poor diagnosis on a foot infection causing us to get another vet out the next day. Avoid.

Joanna Delaney

1 year ago

Awful vets. Vet came to treat my horse in April. Blocked the wrong leg, and wrote the opposite leg on her vet record so we went back and forth to ensure this was correct. More concerned over finances than they are animal's welfare. Only use them out of convenience/locality. Avoid where possible.

Alan BARTER

2 years ago

Chloé-Louise Best (Chloé)

3 years ago

Receptionist was helpful in getting my horse booked in for a booster vaccine at very short notice. The vet Tahiyya and the student vet that accompanied her were both lovely, arrived on time, very polite and friendly service. Thank you ladies :)

Iulian Matei

Ayten Yusuf Fardin

5 years ago